A Complete Guide to Paying Your Bill for North Shore LIJ Health System Laboratories

Receiving medical lab services through North Shore LIJ Health System Laboratories? When your services are complete, you’ll receive a bill that needs to be paid promptly This comprehensive guide explains everything you need to know about understanding, managing, and paying your North Shore LIJ lab bill through the various convenient payment options available

Overview of North Shore LIJ Health System Laboratories

North Shore LIJ Health System Laboratories provide a wide array of medical laboratory testing services throughout New York, including clinical testing, pathology services, and more. Their laboratories offer innovative testing methods using state-of-the-art equipment and are accredited by CAP, NYSDOH, and other regulatory bodies.

As part of Northwell Health, North Shore LIJ labs provide services to millions of patients each year through hospitals, outpatient centers, and physician offices across the health system Their team of specially trained laboratory professionals is dedicated to providing accurate, timely test results to aid in patient diagnosis and treatment.

Understanding Your Bill for Lab Services

After having your lab tests completed through North Shore LIJ Health System Laboratories, you’ll receive a bill for the services by mail. Here’s what to expect:

• Bills are sent monthly after services are provided.

• Payment is typically due within 30 days of the bill date.

• An invoice number, account number, details of each test, dates of service, and the charges will be listed.

• Your bill may come directly from the lab or your insurance if they covered a portion.

• Review your statement closely and contact North Shore LIJ Billing with any discrepancies.

• Unpaid bills past due will incur late payment fees and interest charges.

Having a clear understanding of what’s on your statement and when payment is due allows you to pay your lab bill on time and avoid unnecessary fees.

Paying Your North Shore LIJ Labs Bill

North Shore LIJ offers several convenient payment options to pay your lab services bill:

Pay Online

• Fast and easy payment via Northwell’s online bill pay system.

• Use a bank account, credit/debit card, HSA, or money market account.

• Receive email confirmation with details of payment.

Pay by Phone

• Call 888-321-6701 to pay over the phone with a credit, debit, or HSA card.

• Use the automated system available 24/7.

• Get a confirmation number at the end for your records.

Pay by Mail

• Send a check or money order payable to North Shore LIJ Health System Laboratories.

• Include your invoice and account number from your statement.

• Allow 7-10 days for processing to avoid late fees.

Pay In Person

• Visit North Shore LIJ billing offices to pay with cash, check, or card.

• Locations are available in Great Neck, Manhasset, Staten Island, and Huntington.

Choose the most convenient method for you to pay your bill quickly and easily.

Setting Up a Payment Plan

If unable to pay your full balance at once, you can set up a payment plan with North Shore LIJ to divide your bill into more manageable monthly installments over time.

• Payment plans have no enrollment fee and may qualify for 0% interest.

• Contact billing at 888-321-6701 to discuss payment plan options.

• Auto-pay can withdraw payments from your bank account automatically each month.

• Ask about financial assistance if payment plans are still unaffordable.

Payment plans allow flexibility for patients needing extended timeframes to resolve their lab bills.

Seeking Financial Assistance

North Shore LIJ offers financial assistance programs to help patients pay for lab services based on financial need, income level, and other criteria.

• Charity care discounts bill balances based on income and assets.

• Payment plans extend the payment timeframe.

• Reduced cost of care lowers payments for eligible patients.

• Hardship waivers provide case-by-case bill reductions.

Contact billing or a financial counselor to discuss your specific circumstances and provide income documentation to determine if you qualify for financial assistance. Significant savings may be available for those facing financial hardships.

Payment Tips and Best Practices

Follow these tips for an easy, seamless process when paying your North Shore LIJ lab bill:

• Sign up for online account access to easily view statements and payment history.

• Enroll in autopay or recurring payments for automated bill payment each month.

• Note due dates on your calendar and pay a few days early to avoid late fees.

• Save confirmations and receipts for payment tracking and records.

• Contact billing right away regarding any billing statement discrepancies.

Staying organized with your account and proactively managing payments makes bill payment stress-free.

Getting Billing Support From North Shore LIJ

The North Shore LIJ billing department is available to help with any questions about your statement:

• Call 888-321-6701 or the number listed on your specific bill.

• Visit billing offices in Great Neck, Manhasset, Staten Island, or Huntington.

• Email [email protected] for general inquiries.

• Speak to a financial counselor about financial assistance options.

The billing team can explain charges, take payments, establish payment plans, update information, and resolve any billing issues so you have a smooth experience.

Receiving essential medical lab services through North Shore LIJ Health System Laboratories is easy, high-quality care. Paying your resulting bill is simple too with online payments, phone payments, payment plans, financial assistance, and excellent customer support. Use the convenient payment methods to take care of your lab bill on time and focus on your health.