Paying your monthly utilities bill in North Port, Florida is easy thanks to the variety of options offered by the city. As a resident, I appreciate how convenient North Port makes it to pay my water, sewer, and other city utility fees. In this article, I’ll walk through the different ways you can pay your North Port utilities bill either online, by phone, or in person at City Hall.
Overview of North Port Utilities Billing
North Port Utilities provides water, sewer, and other utility services to residents and covers the costs through monthly billing. Here are some key things to know about how billing works:
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Bills are issued on a 30-day cycle. Your due date is listed on your bill.
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The two main charges are a base facility charge and a consumption charge. The base charge covers fixed costs like infrastructure and personnel. The consumption charge covers the amount of water and sewer service you actually used.
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Bills are considered delinquent if not paid within 21 days of being issued, A late fee applies after 21 days,
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If a bill remains unpaid, a disconnection notice will be sent out listing a shutoff date. To avoid service interruption, payment must be received by that date
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Even if service is disconnected, you still owe the past due balance and fees. Service won’t be restored until the full amount is paid.
As you can see, it’s important to pay your North Port utilities bill on time each month. The good news is the city offers various convenient payment options.
Paying Online Through the Customer Portal
The easiest way to pay your North Port utilities bill is through the online Customer Portal Here’s how simple it is
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Go to https://www.northportfl.gov/ and click on “Pay Utility Bill” under the Utilities Department section. This takes you to the portal login page.
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If it’s your first time, click “New User” to set up your account. You’ll need your account number from your bill plus an email address.
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Once logged in, you’ll see your current balance. Select “Make Payment” to proceed.
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Enter your payment info. You can pay by Visa, Mastercard, Discover, or electronic check.
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Schedule one-time or recurring payments. The portal lets you setup autopay each month, so you never forget!
The portal also lets you view billing history, track daily consumption, enroll in paperless billing, and more. I find it really useful for monitoring my household’s water usage.
Paying by Phone
If you prefer to pay your North Port utilities bill over the phone, dial (941) 429-7122 and follow the prompts. You’ll need to enter your account number, which is on your bill.
The 24/7 automated system walks you through making a payment by credit card or electronic check. It’s quick and easy. Just remember that phone payments are processed the next business day.
Paying by Mail
To pay by mail, send a check or money order to:
North Port Utilities
4970 City Hall Boulevard
North Port, FL 34286
Be sure to include the payment coupon from your bill or write your account number on the check. Allow 7-10 days for a mailed payment to be received and processed.
Paying in Person
You can pay your North Port utilities bill in person at City Hall, located at 4970 City Hall Boulevard. The Utilities Customer Service and Cashiering Office is open Monday-Friday, 8am-5pm.
Drive-thru and night drop services are available. Payments left in the night drop will be processed the next business day.
The Cashiering Office accepts cash, checks, Visa, Mastercard, and Discover. You can also pay at North Port City Hall using Walmart MoneyCenters for a $2 fee.
Avoid Late Fees and Service Disruption
I recommend paying your North Port utilities bill as soon as you receive it to avoid any late fees or service interruptions. The due date is clearly listed on each bill.
If you do fall behind on payments, call (941) 429-7122 as soon as possible to discuss options. Don’t wait until after shutoff to make arrangements.
By staying on top of your bill and using one of the convenient payment methods above, you can easily keep your North Port utility account in good standing. Online payments through the customer portal are my personal favorite for managing monthly bills.
Lower Your Monthly Bill
By lowering your water usage and conserving water where possible, you can significantly reduce your utility bill.
- Check your toilet for leaks.
- Stop using your toilet as an ashtray or wastebasket.
- Take shorter showers.
- Install water-saving shower heads or flow restrictors.
- Turn off the water while brushing your teeth.
- Turn off the water while shaving.
- Check faucets and pipes for leaks.
- Plant drought-resistant trees and plants.
- Put a layer of mulch around trees and plants.
Water and/or Sewer Monthly Rates
- Readiness to serve charge for both water and sewer
- Covers the fixed costs of operating our utility even before you use any water or generate any sewage, maintenance of water and sewer lines, and the personnel required to operate and maintain the utility system.
- If you should leave the area in the summer months or go away for an extended period of time and have your water turned off, you will still receive a monthly base facility charge.
- Water Usage & Sewer Usage
- Calculated with Six-tier Conservation Rates
- More water a customer uses, higher the rate will be for the water you are using
If we receive your monthly payment late or you have required any other services which have a fee associated with the service, these charges will also be on your monthly bill.
For information on frequently asked billing questions, visit our Common Questions page.
| Timeframe | Water | Wastewater | Combined |
|---|---|---|---|
| Prior to October 1, 2024 | $34.78 | $57.47 | $92.25 |
| Current Rates as of October 1, 2024 | $38.08 | $66.08 | $104.16 |
| Difference per Month | $3.30 | $8.61 | $11.91 |
Utility Bill Pay Step-by-Step
FAQ
What utilities do you pay in Florida?
What is the phone number for North Port water bill?
Who provides electricity in North Port, FL?
How do I pay my utility bill in North Port?
Customers may also leave a voicemail if they have any questions that need to be answered directly by staff. Pay your utility bill online. The City of North Port Utilities Department is here for you – our water and sewer customers and the residents and visitors of the City of North Port.
Who is North Port Utilities?
North Port Utilities, located in North Port, Florida, is dedicated to providing the highest quality water and wastewater services to the community. With a team of experts in Water Treatment, Wastewater Treatment, Field Operations, Engineering, and Administration, they strive to deliver exceptional service to their customers.
How do I Contact North Port Utilities?
If you have questions please contact North Port Utilities at (941) 240-8000. Disclaimer:Information provided in this website is provided as a public convenience. Every effort is made to ensure that information provided is timely and correct. In any case where reliance on information is required, the official records of the City should be consulted.
Why should you choose North Port Utilities?
North Port Utilities takes pride in its ability to provide reliable and efficient water and wastewater services, contributing to the overall well-being and sustainability of the community.
Can I pay my utility bill online?
During that time, customers may still make their payments by the automated phone system or online. Customers may also leave a voicemail if they have any questions that need to be answered directly by staff. Pay your utility bill online.