Making Bill Payments Simple with Norfolk and Dedham

Paying your insurance bill can be a hassle but Norfolk and Dedham offers multiple convenient payment options to make it easy. As a policyholder with N&D, you have flexibility in how and when you pay your premiums. In this article we’ll walk through the various ways you can pay your bill with Norfolk and Dedham to find the right fit for your needs.

Overview of Payment Options

Norfolk and Dedham aims to provide policyholders with a smooth billing and payment experience. They offer the following payment options

• AutoPay – Set up recurring automatic payments from a bank account or credit card. This waives installment fees if using a bank account.
• Online Payments – Available 24/7 on mobile or web. Make one-time payments by card or e-check.
• Phone/Mobile App – Call to speak with a representative or use the My Insurance app.
• Mail-in Check – Send a physical check with your payment stub.

The variety of choices allows you to select the most convenient method based on your preferences. Let’s explore each option in more detail.

Breakdown of Payment Methods

AutoPay

The easiest way to pay your N&D bill is to enroll in AutoPay through their My Insurance portal. You can set up automatic recurring payments from either your bank account or credit card. If you use a bank account, Norfolk and Dedham will waive the installment fee.

AutoPay gives you peace of mind knowing your payment will be made on time each month without any extra effort on your part. Once enrolled, you can essentially “set it and forget it.” Your account will be debited as scheduled and you’ll avoid late fees or gaps in coverage.

Online Payments

For one-time payments at your convenience, N&D offers online bill pay 24/7. You can make payments anytime on their website or through the My Insurance mobile app.

Online payments allow you to pay by credit card, debit card, or e-check. Major card brands like American Express, Discover, MasterCard, and Visa are accepted. You can also pay through digital wallets like Apple Pay, Google Pay, PayPal, and Venmo.

As long as you submit your online payment by 6pm EST Monday-Friday, it will post the same day to your account. Payments made after 6pm or on weekends post within 2 business days.

Phone/Mobile App

If you prefer human interaction, call 1-800-688-1825 during business hours to speak with a live billing representative. They can assist you in making a payment over the phone.

You can also manage your policy and make payments through the My Insurance mobile app. The app allows iPhone users to handle billing tasks on the go.

Talking to a real person gives you the ability to ask questions and get personalized support. However, phone payments are only available during limited hours.

Mail-in Checks

For policyholders who still rely on paper checks, you can mail in your payment to:

Norfolk & Dedham Group
P.O. Box 4104
Woburn, MA 01888-4104

Be sure to include your payment stub from the invoice to credit your account properly. Although check payments take longer to process, this traditional option still exists for those who prefer it.

Payment Plan Options

In addition to varied payment methods, Norfolk and Dedham offers different installment plans to suit your budgetary needs:

• Full Pay – Single payment for full policy premium.
• 4-Pay – 4 equal installments over the policy term.
• 10-Pay – 10 equal installments over the policy term.
• 12-Pay – 12 equal installments over the policy term.
• EDP – Automatic withdrawals on your chosen date. Available for 10-Pay only.

The more installments you split the premium into, the higher your fees will be. But increased installments reduce the size of each payment to improve cash flow management. Consult your agent on the best plan for your financial situation.

Get Support for Billing and Payments

If you need help with billing or payments, Norfolk and Dedham’s customer service team is ready to assist. Call 1-800-688-1825 or contact your local agent directly.

You can also register for My Insurance to access your installment schedule, payment history, billing statements, and other account details. Having an online account makes managing your policy simpler.

Convenient Payment Options with Norfolk & Dedham

At the end of the day, Norfolk and Dedham aims to provide policyholders with flexible, convenient payment choices. From AutoPay to online payments to mailing a check, they have a solution that will work for you.

Evaluate the options based on your preferences for speed, technology use, and interpersonal interaction. The ability to pay your bill via phone, internet, mail, or mobile app means you can choose the method that fits best with your lifestyle.

Norfolk and Dedham understand insurance billing can be a nuisance. By offering multiple payment channels, they simplify the process so you can focus on more important things.