How to Pay Your Water Bill with the New Mexico Water Authority

Paying your water bill in New Mexico just got a whole lot easier thanks to the new online payment options from the Albuquerque Bernalillo County Water Utility Authority (ABCWUA). As a longtime resident of Albuquerque, I was pleasantly surprised at how simple the new website makes paying your water bill. In this article I’ll walk you through all the ways you can now pay your water bill with the New Mexico Water Authority.

ABCWUA Offers Multiple Payment Options

One of the best aspects of the new ABCWUA website is the variety of payment options now available No more mailing checks or finding the nearest payment center – you can pay your water bill in just a few clicks! Here are all the ways you can now pay your bill

  • Online Payments – Easily pay your bill anytime by signing into your account on the ABCWUA website. You can make one-time payments or set up recurring payments.

  • Phone Payments – Call 842-WATR and select option 2 to pay by phone The interactive voice response system walks you through making a payment

  • Bank Draft – Sign up for automatic monthly payments directly from your bank account. Your bill will be paid in full each month without any hassle.

  • Mail – If you prefer to pay the old-fashioned way, you can still mail your payment to ABCWUA, PO Box 27226, Albuquerque NM 87125

  • Drop Box – Drop off your payment at one of the curbside drop boxes at 1441 Mission Ave NE or 5th & Marquette by City Hall.

  • In Person – Visit the ABCWUA Customer Service Center at 1441 Mission Ave NE between 8:30am-4:30pm Monday through Friday.

  • Payment Kiosk – Find a self-service payment kiosk in the lobby of the Bernalillo County @ Alvarado Square building.

  • Western Union – Make a cash payment at [list of local Western Union locations]. Call ahead as hours may vary.

With so many options, paying your water bill is now quicker and easier than ever before in Albuquerque.

Navigating the New ABCWUA Website

The ABCWUA recently launched a redesigned website that makes paying your bill online simpler than ever. But if you’re new to the site, it can take a minute to locate the payment pages. Here are the steps to pay your bill on the ABCWUA website:

  1. Go to www.abcwua.org

  2. In the top right corner, click on “My Account”

  3. If you already have an online account, sign in with your username and password. Or click “Create Account” to set up a new profile.

  4. Once logged in, click on “Pay My Bill” on the left side menu.

  5. Choose to make a one-time payment or set up recurring payments.

  6. Enter your payment details and submit.

The new website really streamlines the entire payment process. Creating an online account allows you to view payment history, update account information, and sign up for paperless billing.

Paying Your Water Bill with the City of Albuquerque

One common point of confusion is that your water service comes from ABCWUA while your trash collection is handled by the City of Albuquerque. So you may get separate bills that need to be paid to each entity.

To pay your trash bill, you’ll need to visit the City of Albuquerque website at www.cabq.gov. In the top menu, go to Residents > Pay a Bill to reach the payment portal.

The City of Albuquerque offers similar payment options as ABCWUA, including:

  • Online account payments
  • Phone payments
  • Mail
  • Drop boxes

No matter whether you’re paying your water or trash bill, going online makes it quicker and easier than ever before.

Avoid Late Fees with Online Payments

Like most of us, I’m guilty of misplacing mailed bills and occasionally forgetting due dates. But with the new online bill pay options, you can easily avoid late fees and keep your water flowing.

Some key benefits of paying online include:

  • Get email reminders – When you create an online account, you can opt to receive email alerts when your bill is ready and when it’s due. No more surprise due dates!

  • Pay on your schedule – With 24/7 access, you can pay at your convenience without relying on office hours.

  • Store payment methods – Save your bank account or credit card to check out faster.

  • View payment history -Your online account stores years of payment records that you can access anytime.

  • Go paperless – Reduce clutter and save trees by going paperless.

Paying your water bill online is one of the easiest ways to avoid late fees and ensure your service runs smoothly. The new ABCWUA and City of Albuquerque websites offer more convenient payment options than ever before. As an Albuquerque resident, I’m thrilled by how much simpler it is to pay my bill. No more mailing paper checks or sitting on hold – now I can take care of it in just a few minutes online!

Nm Water Authority Bill Pay

ABQ Water Authority offers new incentives to help save water

FAQ

How do I pay my water bill in New Mexico?

Pay by Phone To pay your New Mexico Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9825 (toll-free).

What are the water restrictions in Bernalillo County?

The Albuquerque Bernalillo County Water Utility Authority doesn’t impose day-of-the-week watering schedules, but they do have guidelines for how often you can water your landscape during the hot summer months: March – Once a week. April and May – Twice a week. June through August – Three times a week.

How to start water service in Albuquerque?

Start Water Service Please contact New Mexico Water to request service at least one business day prior to your desired start date. If water is physically off at the location, an adult must be present when the New Mexico Water service person arrives to turn on the connection.

Leave a Comment