Nicor Advanced Energy provides natural gas to many homes and businesses in the northern Illinois area. Keeping your gas account in good standing by paying your bill on time each month is important. Nicor offers various payment options to suit your needs including online by phone, by mail, and in person.
This article explains the different ways Nicor Advanced Energy customers can pay a bill along with tips for avoiding late fees, checking your balance, setting up autopay, and getting payment assistance if needed
Pay Your Nicor Bill Online
The fastest and most convenient way to pay your Nicor Advanced Energy bill is online through their website.
To pay online:
- Go to nicorgas.com and log into your account
- Select “Pay Bill”
- Choose a payment amount and submit with your payment method
Online payments are applied instantly. You can pay your total balance due or make a partial payment anytime up until your due date. Nicor accepts debit cards, credit cards, and electronic checks online.
Pay Your Bill by Phone
You can also pay your Nicor Advanced Energy bill over the phone using their automated payment system.
To pay by phone:
- Call 1-800-750-4000
- Select the “Pay Bill” option and follow the prompts
- Enter your account number, zip code, and payment details
The automated system is available 24/7. Phone payments go through immediately to ensure on-time payment.
Pay Your Nicor Bill by Mail
If you prefer, mail your Nicor Advanced Energy payment by check or money order using the payment stub from your bill. Make sure to include your remittance slip and write your account number on the check.
Send payments to:
Nicor Advanced Energy
PO Box 5407
Carol Stream, IL 60197-5407
Allow 5-7 business days for mailed payments to process. Consider paying earlier by your due date if sending a check.
Pay in Person
You can also pay your Nicor bill in person at an authorized payment location. Bring your bill or account number.
In-person payments can be made via cash, check, money order, or credit/debit card. Locate an authorized pay station near you on Nicor’s website.
Enroll in AutoPay
For automated monthly payments, enroll in AutoPay through your online Nicor account. This securely pays your balance from your bank account each month on your due date.
To set up autopay:
- Log into your account and go to “My Profile”
- Select AutoPay
- Enter your bank account information
- Choose your payment date
Avoid Late Payment Fees
Nicor charges late fees if your bill is not paid in full by the due date. Late fees are 1.5% of your past due balance.
Set payment reminders, enroll in autopay, monitor your balance, and pay on time to avoid late fees. Contact Nicor immediately if you anticipate issues making any payment.
Check Your Balance and Usage
Check your account balance and gas usage activity anytime by logging into your Nicor Advanced Energy account online or via the mobile app.
Keeping tabs on your balance ensures sufficient funds when payments are made. Monitoring usage helps identify leaks or other problems.
Get Payment Assistance
If you’re ever struggling to pay your Nicor Advanced Energy bill, contact them about bill payment assistance programs.
Options may include:
- Extended payment plans
- Waived late fees
- Budget billing to spread costs evenly
- LIHEAP energy assistance grants
Don’t let past due bills go unpaid. Nicor provides solutions to help qualified customers catch up on payments.
Key Tips for Paying Your Nicor Bill
- Pay easily online through your account 24/7
- Use the automated phone system to pay quickly
- Mail your check or money order with payment stub
- Set up autopay for hands-free payment each month
- Check your balance and usage activity regularly
- Get help paying your bill if needed to avoid disconnection
Keeping your natural gas account in good standing with timely payments ensures reliable service. Contact Nicor Advanced Energy if any payment issues ever arise so they can assist.
Pay by Credit/Debit Card
To enroll using credit or debit card accounts, please select “Add Credit/Debit account to Saved Accounts”.
Payments are processed by Speedpay®. You will automatically be directed to their website to add the new account to the wallet.
Need assistance paying your natural gas bill?
FAQ
Where can I pay my Nicor Gas bill by phone?
How can I pay my bill on my phone?
Does Nicor have AutoPay?
Does Nicor Gas offer additional bill payment assistance?
The additional bill payment assistance also will support commercial customers and reconnection assistance for eligible residential customers, according to Nicor Gas. In addition to these programs, Nicor Gas residential customers can enroll in a 24-month deferred payment plan until July 31.
Does Nicor Gas offer a deferred payment plan?
In addition to these programs, Nicor Gas residential customers can enroll in a 24-month deferred payment plan until July 31. The Nicor Gas website has more information about residential billing and payment options, additional assistance programs and resources. For information about the Nicor Gas COVID-19 Bill Payment Assistance Program, visit here.
When is my Nicor Gas Bill due?
Your Nicor Gas bill is due on or before the due date shown on your bill stub. Residential customer bills are due 21 days after they are issued. Please review your convenient bill payment options. Where should I mail my payment? What happens if my bank won’t pay my check or transfer?
How do I pay my Nicor Gas Bill?
Here are detailed instructions on how to do just that: Dial 1-888-642-6748, the customer service number for Nicor Gas. When prompted, enter your membership/account number. You will then need to verify your identity by providing your zip code. After verifying your identity, you will be given the option to pay your bill by credit or debit card.
How do I access my Nicor Gas account online?
If you’re a Nicor Gas customer, you can now access your account online. This convenient new feature allows you to view your account balance, pay your bill, and more. Follow the given instructions for commercial account access billing: Visit the official Nicor Gas website. Click on the My Account button. Insert your User ID and Password.
How much financial assistance has Nicor Gas received since March 1?
Since then, more than $6 million in financial assistance has been distributed to eligible residential customers, including the latest round of more than $2 million since March 1 that has been automatically credited to 15,000 customer accounts, according to Nicor Gas.