Paying your monthly electricity bill to New River Light And Power (NRLP) is easy and convenient with their online payment options. As a NRLP customer in Boone, NC, you have several methods to pay your bill digitally so you don’t have to worry about mailing payments or dropping them off in person. In this article, I’ll outline the step-by-step process to pay your NRLP bill online through their website or mobile app.
Registering Your NRLP Account for Online Payments
The first step to paying online is to register your account on the NRLP website. Here’s how simple it is:
- Go to nrlp.appstate.edu/pay-bill and click on “Register your account” under the login box.
- Enter your 11-digit NRLP account number and the last name on your account.
- Create a username and password. Make sure to choose a username and password you’ll remember!
- Enter your email address and choose security questions. This helps keep your account secure.
- Agree to the terms and conditions and click “Register”.
Once you complete registration, you can start paying your power bill online whenever it’s convenient for you
Logging In to Pay Your NRLP Bill
After registering your online account paying your bill is a breeze every month. Just follow these steps
- Go to nrlp.appstate.edu/pay-bill and enter your username and password under “Login and Pay Online”.
- Your NRLP home dashboard will display your account balance, recent bills, and payment history.
- Click on “Pay Bill” and enter the amount you wish to pay. You can pay the total amount due or make a partial payment.
- Select your payment method and enter the necessary details. NRLP accepts eCheck, Visa, MasterCard, and Discover online.
- Review your payment details and click “Continue” to process your payment to NRLP.
Once submitted, your payment will typically process within 1-2 business days. You’ll see your updated account balance and payment confirmation on your home dashboard.
Other NRLP Online Account Features
In addition to paying your bill, the NRLP customer portal offers other useful features like:
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View bills and payment history – Download PDFs of current and past NRLP bills going back 24 months. You can also see your payment history.
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** Monitor energy usage** – Charts show your daily electric usage so you can identify trends and high-use periods.
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Update account settings – Manage your personal info, password, contact preferences, and more.
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Sign up for paperless billing – Opt out of mailed paper bills and access your statements electronically.
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Submit meter readings – Enter your meter read digits if you choose the meter read billing option.
Paying Your NRLP Bill on the Mobile App
For even more convenience, you can download the free NRLP Connect mobile app for your Apple or Android device. Just search for “NRLP Connect” in the App Store or Google Play. The app allows you to:
- Check your account balance
- View and pay bills
- Make one-time payments or set up recurring payments
- Monitor daily electric usage
- Contact customer service
- Report outages
Paying through the app is secure and only takes a few taps on your smartphone screen. It’s great for busy customers always on the go.
Payment Options Without Logging In
If you prefer not to set up an online account, NRLP does offer other ways to pay your bill digitally without logging in:
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Pay by Text – Text “PAYMYBILL” to 833-410-0437 and follow the prompts to pay your bill by debit/credit card or eCheck.
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Pay by Phone – Call 828-264-3671 and select the “Pay Bill” option. An automated system guides you through the payment process.
While less feature-rich than logging in, these options allow you to pay quickly without accessing your online account.
Avoiding Billing Problems and Late Fees
Making your NRLP payments on time and staying current on your account helps avoid unnecessary issues like service disconnection or late payment fees. I recommend signing up for bill reminders so you never miss the monthly due date. NRLP offers both email and text bill reminders you can enable in your account settings.
If you do run into trouble paying your bill, contact NRLP customer service right away. They have flexible payment plans and assistance programs available for qualifying customers. No one wants their power shut off, so call NRLP if you anticipate having difficulty with payments.
Convenience and Security of Online Payments
Paying your power bills online through NRLP’s website or mobile app offers major perks in convenience and flexibility. You can pay any time of day while on your computer, tablet or phone. Online payments via eCheck or debit/credit card are also more secure than mailing paper checks.
As an NRLP customer, I highly recommend utilizing their digital payment options. In just minutes each month, you can securely pay your electric bill and have one less errand to worry about. It’s the modern, hassle-free way to keep your power flowing and account in good standing.
Helping Sustain the High Country
Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.
E-34 Sub 54 & 55 – Expert Witness Hearing – New River Light and Power Company Application
Does New River Light & Power accept credit card payments?
New River Light & Power online payment system accepts echeck, Visa, Mastercard and Discover. NRLP DOES NOT accept credit card payments via email. NEVER send credit card data via email or contact form. Pay your bill and track your account from anywhere with the NRLP Connect mobile app, available on Google Play and the App Store.
How do I pay my NRLP Bill?
Pay your bill and track your account from anywhere with the NRLP Connect mobile app, available on Google Play and the App Store. New River Light and Power (NRLP) — a nonprofit electric utility operated by Appalachian State University —provides power to customers in Western North Carolina residents.
Does NRLP work with certified electricians?
NRLP customers working with certified electricians, please ensure that your contractor goes through the proper process to make repairs or install generators. Contractors must submit permits to the Town of Boone or Watauga County Inspection offices before NRLP can turn your power on. This is for your safety.