Driving on North Carolina’s toll roads provides faster and more reliable travel options. However, you need an easy way to pay the tolls you incur. In this comprehensive guide I’ll outline the best methods for paying your NC toll road bills based on convenience, cost, and efficiency.
After driving North Carolina’s toll roads for many years, I’ve tried every payment option available. Below I break down the pros and cons of mailing payments paying online using the mobile app, setting up autopay, and more.
Whether you take the toll road once a year or every day for your commute, this guide will help choose the optimal NC toll payment plan for your needs. Let’s get started!
Getting a NC Quick Pass Transponder
The best way to pay tolls in North Carolina is with a NC Quick Pass transponder. This small device mounts in your vehicle and is detected as you pass through toll points, automatically deducting the toll cost from your account.
NC Quick Pass transponders let you save 35% on your tolls versus paying by plate. You can order a transponder on the NC Quick Pass website and manage your account online or via the mobile app.
Paying Online
If you don’t have a transponder, you can pay your toll bills easily on the NC Quick Pass website. Just set up an account using your license plate number and payment information.
As you drive the toll roads, your trips will be added to your account dashboard. You can view your recent activity, current balance, and pay your toll charges online 24/7. Payments are processed immediately using credit/debit card or bank account.
Using the Mobile App
For paying toll bills on the go, download the NC Quick Pass app for iPhone or Android. Within the app you can manage your account, make one-time payments, set up autopay, and receive notifications when your balance is due.
I like using the app to check my recent toll road activity and pay my bill while sitting in traffic or waiting in line. It’s fast, easy, and saves me from logging into the website.
Paying by Phone
You can also pay your toll charges over the phone by calling NC Quick Pass customer service at 877-769-7277. Just have your account or license plate number ready to provide the representative.
This is a fine option if you prefer speaking to someone directly or need help with your account. But for a quicker experience, I recommend using the website or mobile app.
Setting Up Automatic Payments
The most convenient way to pay your NC toll bills is by enrolling in automatic payments. You can set this up on the website or mobile app.
With autopay enabled, your credit card or bank account will be automatically charged each month for your toll usage. No more worrying about missing toll payment due dates!
Paying by Mail
Sending in a check or money order is still an option for paying toll bills. Make payments out to NC Quick Pass and mail to:
NC Quick Pass
PO Box 71116
Charlotte, NC 28272
Just be sure to allow 7-10 business days for your mailed payment to be received and processed to avoid late fees.
Avoiding Violations
Make sure to pay your toll bills on time each month to avoid administrative fees and violations. Here are some tips:
- Check account balance weekly
- Set up autopay or recurring payments
- Provide updated contact info for notices
- Pay a few days before due date
- Keep transponder mounted properly
- Notify NC Quick Pass if selling your car
NC Toll Roads FAQs
You can pay electronically with an NC Quick Pass, E-ZPass, SunPass or Peach Pass. You can also pay online with the bill by mail system.
You can pay using the Bill by Mail program. Payment can be made online or by mail or over the phone.
If you donât pay within 30 days of the date of your Bill by Mail statement, the vehicleâs registered owner can be charged extra fees and face civil penalties or DMV registration holds.
The toll rate depends on how many axles your vehicle has and where you enter and exit the toll road.
You can pay using the NC Quick Pass or another accepted transponder, or with the Bill by Mail program.
The I-77 Express Lanes charge tolls if there are less than 3 people in the vehicle. You can pay with an NC Quick Pass or other transponder, or via the Bill by Mail system.
You can pay using the NC Quick Pass or another accepted transponder, or with the Bill by Mail program.
While they are two different transponders, you can use an E-ZPass to pay tolls in North Carolina.
Toll Roads in North Carolina
| Overview | |
|---|---|
|
Toll Road Name |
The North Carolina Triangle Expressway |
|
On Which Highways |
I-40 to the N.C. 55 Bypass |
|
Connecting Cities |
The Triangle Expressway connects the city of Raleigh in Wake County with the city of Durham in Durham County. |
|
Toll Cost for Cars |
A 2-axel car will be charged up to $3.60. |
|
Truck Toll Cost |
4-axel trucks will pay up to $14.40 to travel on the Expressway. |
|
Distance of the Toll Road |
The Triangle Expressway stretches for nearly 19 miles. |
|
How to pay |
Users can pay using NC Quick Pass or receive a bill by mail and payment by cash is not possible on this expressway |
Drivers have billing issues after taking toll roads in NC
FAQ
Can I pay North Carolina tolls online?
How do I know if I owe a toll in NC?
What happens if you don’t pay tolls in NC?
What happens if you don’t have an NC Quick Pass?
How do I pay my NC Quick Pass toll?
Visit a MoneyGram location to pay your toll invoice or add funds to your NC Quick Pass account. Visit a NC Quick Pass station inside participating License Plate Agency offices. *Do not send cash. NC Quick Pass offers multiple payment options for your toll travel, making it easier than ever.
How does NCTA pay tolls?
NCTA processes payments for NC Quick Pass and E-ZPass, as well as Bill By Mail users. NC Quick Pass is the North Carolina Turnpike Authority’s all-electronic toll collection program that offers drivers two ways to pay for tolls: a pre-paid transponder account or the post-paid Bill by Mail program.
How do I Manage my NC toll road charges & payments?
Here are some top tips for managing your NC toll road charges and payments smoothly: Get a Transponder If You’re a Regular User: Sign up for NC Quick Pass to save money and time with electronic payments instead of bill by mail.
How do I pay my NC Quick Pass Bill?
Use the NC Quick Pass app to manage your NC Quick Pass account or pay a Bill by Mail invoice. Call 877-769-7277 to make a payment over the phone. Visit any of our customer service center locations to make a payment in person. Visit a MoneyGram location to pay your Bill by Mail invoice or add funds to your NC Quick Pass account.
How do I pay tolls if I don’t have a quick pass?
If you do not have a NC Quick Pass , you can pay tolls by Bill by Mail . When you travel on a toll road without a transponder, your license plate will be photographed and a bill will be mailed to you. You can pay the bill online, by mail, or by calling the NC Turnpike Authority.
How do I pay a missed toll in NC?
You can also pay missed tolls online through the NC Quick Pass website. You will need to enter your license plate number and the date and time of your missed toll. You can pay with a credit card, debit card, or PayPal. If you wish to see toll costs at each toll plaza on the route that you traveled, we suggest you using TollGuru Trip Calculator.