How to Pay Your NBU Bill by Phone: A Step-by-Step Guide

Paying your utility bill is a necessity but it doesn’t have to be a chore. Many utility companies like NBU offer convenient phone payment options to make paying your bill quick and easy. With just a simple phone call you can pay off your NBU bill 24/7 without ever leaving home.

In this comprehensive guide, we’ll walk through the step-by-step process for paying your NBU bill by phone. Whether you need to set up a one-time payment or recurring automatic payments, we’ve got you covered. Let’s get started!

Overview of Paying NBU Bills by Phone

NBU offers an automated phone payment system that allows customers to pay their utility bills by phone anytime Some key advantages include

• 24/7 availability – The system is available all day, every day.

• Speed and convenience – Complete payments in just a few minutes without traveling anywhere.

• Payment options – Pay with checking/savings accounts or credit/debit cards

• Recurring payments – Set up automatic monthly payments.

• Payment confirmation – Get a confirmation number after paying.

• Bilingual system – Available in both English and Spanish.

The phone payment system is secure, easy to use, and lets you take care of your bill quickly. Read on for step-by-step instructions.

How to Make a One-Time Payment by Phone

Follow these simple steps to make a one-time NBU bill payment by phone:

Step 1: Call the NBU bill pay number

• New Braunfels Utilities: 1-844-863-7360
• North Baldwin Utilities: 251-580-1626

Step 2: Select your language

Press 1 for English or 2 for Spanish.

Step 3: Enter your account number

Use the account number printed on your NBU bill.

Step 4: Enter the amount you wish to pay

Specify the payment amount up to the penny.

Step 5: Select a payment method

Press 1 for checking/savings account payments. Press 2 to pay with a credit/debit card.

Step 6: Enter payment details

For bank accounts, enter your routing and account numbers. For cards, enter your card information.

Step 7: Get payment confirmation

You’ll receive a confirmation number when the payment is processed.

And that’s it! The full payment will be applied to your NBU account typically within 1-2 business days.

How to Set Up Recurring Automatic Payments

You can also use the NBU automated phone system to set up convenient recurring monthly payments, drawn automatically from your specified account. Follow these steps:

Step 1: Call the bill pay number

Use the NBU phone numbers listed above.

Step 2: Select your language, then press 3

Choose English or Spanish, then press 3 for the “Recurring Payments” menu.

Step 3: Enter account number

Use the account number printed on your monthly NBU bill.

Step 4: Follow prompts to set up recurring payment

• Choose the payment date each month.
• Enter the amount to pay monthly.
• Select payment method and enter details.
• Confirm setup.

Step 5: Make any one-time payments

If needed, make additional one-time payments after completing recurring setup.

Once established, your NBU bill will be paid automatically each month on the date you specified, for the amount you selected. It’s an easy “set it and forget it” way to stay on top of payments.

Payment Tips and Additional Information

Keep these tips in mind when paying your NBU bill by phone:

• Have your account number and billing info handy when you call.
• Double check account numbers when entering them.
• Save payment confirmation numbers for your records.
• Contact NBU if you need to update or cancel recurring payments.
• Payments made by 11:59pm are credited the same calendar day.
• A convenience fee may be charged for card payments.

You can use the automated phone payment system for nearly any aspect of bill payment – one-time payments, automatic payments, balance checks, and more. Don’t hesitate to call the NBU billing line with any other questions you may have as well.

The Benefits of Paying Your Bill by Phone

Paying your utility bill by phone offers numerous benefits:

• Fast – Complete payments in just minutes without waiting.

• Easy – The automated system is simple and straightforward to use.

• Convenient – Pay at any time day or night, without leaving home.

• Secure – Phone payments are processed securely.

• Accessible – Use the bilingual phone system in English or Spanish.

• Automatic – Set up recurring payments to avoid late fees.

• Instant confirmation – Get immediate payment confirmation each time you pay.

• Cost-effective – Avoid stamps, checks, or trips to an office.

So why not take advantage of this easy bill payment option? Pay your NBU bill in minutes from the convenience of home. It makes managing utility bills painless!

Let Us Know If You Have Any Other Questions!