Paying your utility bills each month can sometimes feel like a chore. Checking your paper statement writing a check, putting it in an envelope and mailing it off takes time. Fortunately, Nationwide Energy Partners offers a convenient online bill pay system that makes paying your bill easier than ever. In this article, we’ll explore the benefits of using Nationwide Energy Partners’ online bill pay and walk through how to set it up.
Overview of Nationwide Energy Partners
Nationwide Energy Partners (NEP) is an energy company providing electricity, natural gas, renewable energy options, and other energy services to homes and businesses across the United States. They aim to deliver reliable, affordable energy while also empowering customers to reduce their environmental impact.
NEP serves over one million residential and commercial customers. They operate in deregulated energy markets, giving customers options when it comes to choosing an energy supplier. Nationwide Energy Partners distinguishes themselves through their focus on technology, customer service, and their commitment to environmentally responsible energy.
Benefits of Paying Your NEP Bill Online
Paying your NEP bill online using their bill pay portal provides a number of advantages over mailing in a paper check each month
Convenience
You can pay your bill from anywhere using a computer, tablet, or mobile device. No more buying stamps or taking trips to the post office. Bill pay is available 24/7.
Payment Flexibility
The online bill pay system accepts all major credit cards, debit cards, and e-checks. You can choose whatever payment method works best for you.
Automatic Payments
You can opt to have your bill paid automatically each month by setting up autopay. This ensures your payment is never late, helping you avoid late fees.
Account Management
The online portal allows you to view past bills and payment history. You can update your payment method and account details through the convenient online account management system.
Paperless Billing
Go green by signing up for paperless billing. Reduce clutter and waste by accessing your bills digitally.
Mobile Access
The NEP bill pay website is mobile-friendly, allowing you to pay on-the-go from your smartphone or tablet. You’re not tied to a desktop.
Security
Payment card and personal data are encrypted to keep your information safe and secure. You don’t have to worry about checks getting lost in the mail.
How to Pay Your NEP Bill Online
Ready to start enjoying the ease of online bill payment? Here is a step-by-step walkthrough on how to pay your NEP bill through their online portal:
Step 1: Visit the Bill Pay Website
Go to https://residents.nationwideenergypartners.com/pay-my-bill to access the NEP bill payment website.
Step 2: Register for an Account
If it’s your first time on the site, you’ll need to register for a new account. Click “Register” and enter some basic personal and account details to create your profile.
Step 3: Log In
Once registered, you can simply log in to the site any time you need to pay your bill or manage your account.
Step 4: Select Pay Bill
From your account dashboard, click “Pay Bill” to be taken to the payment screen.
Step 5: Enter Payment Details
Select your payment method – credit card, debit card, or e-check. Enter your payment details including the card or account number, security code, and expiration date.
Step 6: Confirm Payment Amount
Double check that the payment amount listed matches what you owe on your latest bill. Adjust the amount if needed.
Step 7: Submit Payment
Review the payment details and click submit when you’re ready. You’ll receive a confirmation that your payment was processed successfully.
And that’s it – your bill is paid! The online process takes just a few minutes compared to writing and posting a paper check.
Helpful Tips for NEP Bill Pay
- Schedule automatic payments to ensure your bill is paid on time each month.
- Sign up for paperless billing and receive an email when your bill is ready to view.
- Update your payment method immediately if your credit card expires or is lost/stolen.
- Contact NEP customer support if you have any account or billing issues.
Transition to New Bill Pay System
In September 2024, Nationwide Energy Partners will be transitioning to a new improved online bill payment system. This new platform will provide an easier-to-use interface, streamlined account registration, and enhanced security.
During this transition, existing NEP customers will need to re-register their account profiles on the new bill pay website. Autopay users will also need to re-enroll in automatic payments through the new system. NEP is informing customers about these steps through emails and updates on their website.
While changed to billing systems can be an adjustment, the new NEP bill pay platform aims to improve the payment experience for customers. Features like simplified registration and account management should make paying your bill each month even quicker and simpler. Re-enrolling in autopay ensures your automatic payments continue without interruption.
NEP wants to make this transition as smooth as possible for customers. Their customer support team is available by phone and email to answer any questions and provide assistance during this update.
Paying bills isn’t the most exciting task, but Nationwide Energy Partners offers a streamlined online bill payment process that saves time and hassle. By registering for an account on their bill pay website, NEP customers can securely pay their bill 24/7, set up recurring autopay, go paperless, and more.
Transitioning to a new improved bill pay system in 2024 will ultimately strengthen the payment experience and enhance security for customers. While customers will need to take action to re-register accounts and re-enroll in autopay, NEP’s support team is ready to help with the process. Making regular monthly bill payments to Nationwide Energy Partners will be easier than ever through their user-friendly online portal.
Three Ways Ownership Unlocks Value
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Choice and Customization
NEP has a singular focus — the multifamily community. Whether it is a new build or conversion to an existing community, NEP has customized solutions that add speed and flexibility to the installation process. This allows you to choose the design and placement of your infrastructure. Discover How NEP Can Increase Your NOI
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Control and Value Creation
Offset staggering construction costs, acquire upfront financial gains, create an ongoing revenue stream that increases your Net Operating Income (NOI), and gain transparency into community and individual unit energy usage. All with no investment required. Discover How NEP Can Increase Your NOI
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Sustainability That Pays
We are committed to arranging 100% carbon-free electricity to every community we serve, significantly reducing greenhouse gas emissions. Our model creates a winning proposition for the owner, its residents and their evolving needs, and the communities we call home. Discover How NEP Can Increase Your NOI
NEP’s smart metering and minigrid infrastructure are flexible and customizable, making it the perfect solution for a variety of audiences and multifamily communities.
Add value and increase the NOI of your property through privatized electric infrastructure ownership. Get immediate access to upfront payments and recurring monthly income.
Gain visibility into the electric usage at your property through data and analytics. Automated move in/move out services, operational reports, and flexible billing, lead to improved overall operational efficiency.
NEP makes it simple for your residents. Our easy-to-use resident portal, unified bill, metering and rate accuracy, and expertise in arranging 100% carbon-free energy enhance the resident experience.
Nationwide Energy Partners – Our Bills & Rates
FAQ
How do I cancel my Nationwide Energy Partners service?
What do Nationwide Energy Partners do?
Does nationwide energy partners have a payment vendor update?
Effective September 13, 2024, Nationwide Energy Partners HAS upDATeD our payment vendor. This necessary update provides a better, easier-to-use online user experience, simplifies the registration process, and maintains the highest level of security. Residents (including those paying via autopay) may avoid this fee by paying via eCheck/ACH.
How do I contact nationwide Energy Partners?
Reach out to our outstanding Resident Support team at 877-818-2637 or 614-918-2031 or fill out the Resident Contact Form. Nationwide Energy Partners provides innovative energy solutions that benefits residents and property managers alike. Contact us today at (800) 272-8337!
What does National Energy Partners do?
We’ll cover upfront costs and project manage the entire process. Nationwide Energy Partners provides custom, non-traditional electric and water submetering solutions to new and existing multifamily (MDU) properties in Ohio. Contact us today!
How do I pay my energy bill online?
Log in to your Resident Portal to pay your bills or sign up for autopay. While you’re there you can also learn more about your energy usage. Save time by paying your bill online through our website. Please note, one-time payments will require a small processing fee. Never have a late payment!
How do I pay my NEP Bill?
Call 614.918.2031 or 877.818.2637 and select “option 2” to pay your bill through our 24/7 automated bill pay. You can also pay with our NEP Resident Support Team, 8 am to 6 pm, Monday through Friday. Please note processing fees may still apply to one-time payments. Payments are accepted in all Walmart and Kroger locations in the continental US.