A Guide to Paying Your National Grid Bill in Buffalo

Having reliable electric and gas service in your home or business is something you expect as a National Grid customer in Buffalo. But keeping your services running smoothly depends on paying your National Grid bill on time each month.

With so many payment options, paying your utility bill doesn’t have to be a hassle. This comprehensive guide will walk through the various ways to pay your National Grid bill conveniently and on budget.

Overview of National Grid Bill Payment Choices

National Grid aims to make paying your monthly electric and natural gas bills stress-free. As a customer in Buffalo, you have numerous options

• Pay online through your account
• Enroll in auto-pay or paperless billing
• Pay by phone 24/7
• Pay in-person at authorized locations
• Pay by mail with check or money order
• Use cash at retail pay stations

Understanding these bill payment channels allows you to choose the method that best suits your needs and schedule.

Paying Online Through Your Account

The fastest and most popular way to pay your National Grid bill is through the online customer account portal. You can easily set up a secure account on the National Grid website

Online account benefits include

• View and download current and past bills
• Check your account balance
• Make one-time payments by bank account or debit/credit card
• Set up recurring auto-pay
• Go paperless by enrolling in e-billing

Paying online is free, immediate, and the most efficient option for National Grid customers. I recommend enrolling in auto-pay to ensure you never miss a payment.

Pay by Phone 24/7

In addition to the website, National Grid offers a pay by phone option that’s available 24 hours a day, 7 days a week.

Call 1-800-930-5003 and select the billing and payment menu options. You can pay over the phone using your bank account, debit card, or credit card. This provides flexibility to pay your bill any time of day or night.

Paying in Person at Authorized Locations

If you prefer to pay your National Grid bill in cash, you can do so at a variety of retail locations across Buffalo. Stores like 7-Eleven, CVS, Dollar General, and Walmart allow in-person payments.

Just present your bill and the cashier will scan the barcode to collect payment. A small convenience fee may be charged by the retailer when paying in person.

Pay by Mail with Check or Money Order

Mail-in check or money order payments are still accepted by National Grid. Simply send your payment to:

National Grid
PO Box 11742
Newark, NJ 07101-4742

Remember to allow 7-10 business days for mailed payments to avoid any late fees. Include your account number on the check or money order.

Pay with Cash at Retail Pay Stations

For added convenience, National Grid offers designated pay stations where you can pay your utility bill in cash without fees. There are over 130 authorized pay stations in the Buffalo area.

Visit the National Grid website and search the pay station locator tool by city or ZIP code to find locations near you.

5 Tips for Paying Your National Grid Bill

Now that you’re acquainted with the various payment methods, here are some tips for paying your National Grid Buffalo bill:

• Enroll in paperless billing to save time and reduce waste.

• Sign up for auto-pay to avoid late payments and lapses in service.

• Pay a few days early to account for mail and processing time.

• Contact customer support if you need payment assistance or extensions.

• Notify National Grid if your contact information or billing address changes.

Experience Stress-Free National Grid Bill Payment

As a National Grid customer, you can take advantage of multiple options to pay your electric and natural gas bill conveniently. Establish an online account for the optimal experience. Or use the phone, retail locations, or mail for payments if you prefer.