National Grid provides electric and natural gas service to homes and businesses across Long Island, NY As a customer, you are responsible for paying your National Grid utility bill each month National Grid offers various payment options to make it quick and easy for Long Island customers to pay their bills. This comprehensive guide will walk you through everything you need to know about paying your National Grid bill in Long Island.
Overview of Payment Methods
National Grid gives Long Island customers flexibility in how they pay their utility bills Below are the main payment options available
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Online – Pay instantly on the National Grid website by debit/credit card or electronic check.
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Phone – Call anytime to pay over the phone with a card or electronic check.
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Mail – Send a check or money order with your payment stub to National Grid.
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In person – Visit an authorized pay station to pay in cash, check or card.
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Bank draft – Setup automatic monthly payments from your checking account.
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Reminders – Receive bill due date alerts by email, text or phone.
Choosing the Best Payment Option
With the variety of payment methods National Grid offers, how do you select the right one for your needs? Here are key factors to consider:
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Convenience – Online, phone and auto-pay are quickest, mailing takes more effort.
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Speed – Online and phone payments post instantly, mailed payments take 4-5 days.
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Costs – Most options are free, but credit/debit payments have service fees.
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Security – Bank drafts require account access, checks have low risk.
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Record keeping – Online payments and auto-draft provide instant confirmation.
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Reliability – Mailed checks can get lost or delayed.
Step-by-Step Payment Instructions
Ready to pay your National Grid bill in Long Island? Here are detailed steps for each payment method:
Paying Online
To pay online:
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Go to www.nationalgridus.com and select “Pay Bill”.
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Enter your account number and 4-digit PIN.
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Choose your payment amount, date, and method.
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Review payment details and submit.
Paying by Phone
To pay by phone:
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Call 1-800-930-5003 to reach the National Grid payment line.
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Select “Make Payment” and enter your account number.
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Choose debit/credit card or electronic check when prompted.
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Enter your payment amount and card or check details.
Paying by Mail
Follow these steps to pay by mail:
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Make your check/money order payable to National Grid.
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Write your account number on the check memo line.
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Mail with your payment stub to: National Grid, PO Box 11742, Newark, NJ 07101-4742.
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Allow 4-5 mailing and processing days.
Paying in Person
To pay in person at an authorized pay station:
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Bring your latest bill and preferred payment method.
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Find pay stations and hours at www.nationalgridus.com/BillPayLocations.
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Retain your printed receipt as confirmation.
Setting Up Auto Bill Pay
To enroll in automated monthly payments:
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Login to your account online and select “Enroll in AutoPay”.
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Enter your checking account information to confirm enrollment.
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Your bill will now be paid automatically each month on the due date.
Getting Reminders
To receive bill reminders:
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Login to your account online and update your notifications.
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Select your preferred reminders via email, text, and/or phone.
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Save your reminder preferences.
Choosing the Best Payment Method
As you can see, National Grid provides flexible options for paying your utility bill in Long Island. Consider convenience, reliability, costs and timing as you select the right method for your needs. Many customers find auto-pay or online payments to be the quickest and easiest way to pay each month. But paying by phone, mail or in person may better suit your preferences. Use this guide to choose the ideal payment method for your National Grid bill.
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FAQ
Where to pay the National Grid bill?
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What is the Long Island National Grid customer service number?
Gas Emergencies
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1-800-490-0045 or 911 24-Hour Assistance
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Claims To report damage to a customer’s property.
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1-631-348-4115 Claims form
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Start or Stop Service We ask that you kindly give a 24 hours notice.
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1-800-930-5003
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What gas company is in Baldwin NY?
How do I pay my national grid Bill?
Fees may apply ($1.75 residential, $5.95 business). Contact your bank to learn if they offer this service. Visit a National Grid or authorized payment location. Have your 10 digit account number ready and call: 1-800-930-5003 to pay with bank account. Make checks payable to National Grid and use the envelope provided with your bill, or mail to:
What is the phone number for National Grid in Long Island?
The phone number for National Grid in Long Island is 1-800-930-5003. Office hours are from Monday – Friday, 7:00 a.m. to 5:00 p.m.
Can I view and pay my National Grid bill 24/7?
You can view and pay your National Grid bill 24/7 by signing into your account. Additionally, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.
How do I register for National Grid?
New to National Grid? Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. Registering takes just five minutes and turns time into savings.
What time does National Grid open in Long Island?
The office hours for National Grid in Long Island are from 9:00 a.m. to 5:00 p.m., Monday to Friday. The phone number for National Grid in Long Island is 1-800-930-5003.
Why is National Grid unavailable in 2024?
Our system is temporarily unavailable from August 15 – 18, 2024 for scheduled system maintenance. Some regular services and bill payment options will be temporarily unavailable. For emergency support, please contact us . Thank you for your patience and understanding. Go to Homepage Copyright @ 2024 National Grid USA Service Company, Inc.