Paying Your National Fuel Bill by Phone

National Fuel is a major natural gas utility provider serving customers across New York and Pennsylvania. As a National Fuel customer, you receive a monthly bill for your natural gas usage and delivery fees. Paying your National Fuel gas bill quickly and easily over the phone is a convenient option available 24/7. This article will explain how National Fuel’s automated pay by phone system works to handle payments from your landline or mobile device.

Overview of National Fuel Billing

National Fuel sends customers a monthly utility bill for natural gas service Typical charges on your National Fuel bill include

• Monthly delivery fees
• Natural gas usage charges
• Taxes and regulatory fees
• Equipment rental fees
• Service and late payment fees

Bills are mailed out monthly and payment is usually due within 20 days of the bill date Late payments incur a 15% penalty fee, Keeping your account current avoids service disconnection,

When to Pay Your National Fuel Bill

Your National Fuel bill payment due date is printed on your monthly statement Payments are due approximately 20 days from the billing date each month

To avoid late fees, make sure National Fuel receives your payment by the due date on your bill. Allow 7-10 days for mailed payments to reach the payment processing address.

You can set up autopay or calendar reminders to help pay your bill on time every month. Paying by or before the due date keeps your account in good standing.

Pay by Phone Bill Payment Options

National Fuel offers an automated pay by phone system that is available 24 hours a day, 7 days a week. You can call from your landline or mobile phone to make quick and secure payments.

To pay your National Fuel bill by phone:

• Call 1-855-437-1168
• Select your language preference
• Enter your 10-digit account number
• Follow prompts to enter payment amount
• Provide credit/debit card information
• Receive payment confirmation number

The automated phone payment system is available in English and Spanish. Payments made before 7:00 pm ET are credited same day.

Pay by Phone Payment Tips

Keep these tips in mind when paying your National Fuel bill by phone:

• Have your account number ready to enter
• Only use credit or debit cards for phone payments
• Save the confirmation number as proof of payment
• Double check payment amount before submitting
• Contact National Fuel if your payment won’t process

Calling during off-peak hours can help you avoid long wait times for assistance.

Other National Fuel Payment Options

In addition to pay by phone, National Fuel offers these ways to pay your bill:

• Online – Pay through National Fuel’s online account portal.
• AutoPay – Sign up to have payments automatically deducted from your bank account.
• Mail – Send a check or money order to the payment address. Allow 7-10 days.
• In person – Pay at an authorized payment center.
• Budget plan – Enroll to pay a fixed monthly amount.

Choose the most convenient method for your needs each month.

Avoid Late Fees and Service Disruption

Pay your National Fuel natural gas bill on time and in full each month to avoid late payment fees and potential service interruption. Set up autopay or reminders so your payment is never late.

Take advantage of the 24/7 pay by phone system to easily pay your bill from home. Saving your payment confirmation number provides proof the bill was paid on time. Keeping your National Fuel account up to date ensures uninterrupted natural gas service to your home or business.

Frequently Asked Questions

What is National Fuel’s pay by phone number?

National Fuel’s automated pay by phone number is 1-855-437-1168. This number allows customers to make payments 24/7 using the automated system.

What payment methods can I use to pay by phone?

You can pay your National Fuel bill over the phone using Visa, Mastercard, American Express, or Discover credit and debit cards. Cash or check payments cannot be made over the phone.

What information do I need to make a phone payment?

To pay your National Fuel bill by phone, you will need to provide your 10-digit account number and the amount you wish to pay. Have your credit/debit card ready as well.

When will my phone payment be processed?

Payments made Monday – Friday before 7:00 pm ET are processed the same day. Weekend or holiday payments are processed the next business day.

If my phone payment won’t go through, what should I do?

First, confirm you entered the correct account and payment information. If it still won’t process, contact National Fuel customer service for assistance during business hours.