A Complete Guide to Paying Your Medical Bills Online Through My UNC Chart

Managing and paying your medical bills can be a headache However, if you or your family members have received care through UNC Health, the My UNC Chart online portal offers a convenient way to view billing statements and pay bills digitally

In this comprehensive guide, we’ll explain everything you need to know about using My UNC Chart to manage and pay your UNC Health medical bills online.

Overview of My UNC Chart

My UNC Chart is an online patient portal provided by UNC Health. It gives patients secure digital access to their health records and medical information.

Some key features of My UNC Chart include

• Viewing test results, physician notes, and visit summaries
• Emailing your care providers
• Refilling prescription medications
• Scheduling appointments
• Accessing educational health resources
• Downloading or printing medical records
• Paying medical bills online

Patients who have received care through UNC Health can sign up for a free My UNC Chart account. Both desktop and mobile access are available.

Benefits of Paying Bills Through My UNC Chart

Paying your UNC Health bills through the My UNC Chart patient portal provides several benefits:

• Convenience – Pay anytime, anywhere through the online portal or mobile app.

• Efficiency – Make one-time or reoccurring payments easily without mailing checks.

• Security – Payment section is encrypted and secure.

• Simplicity – Store payment methods to check out faster for future bills.

• Control – Create payment plans, view statements, and manage bills digitally.

• Accessibility – Payment history and receipts are archived online.

• Savings – Avoid late fees by receiving bill notices and reminders.

Paying through My UNC Chart is fast, simple, and secure for managing UNC Health medical bills.

How to Pay a Bill on My UNC Chart

Follow these step-by-step instructions to pay your UNC Health medical bills online:

1. Log into your My UNC Chart account at www.myuncchart.org.

2. Click on the “Billing” tab at the top of the page.

3. Select “Pay Bill” from the dropdown menu.

4. Choose the relevant account statement you wish to pay.

5. Enter the payment amount and select a stored payment method.

6. Review the payment details carefully before submitting.

7. Confirm the payment and get a receipt.

For new users, you’ll need to store a payment method like a bank account, credit, or debit card before making payments.

Payment Methods Accepted

UNC Health accepts the following payment methods through My UNC Chart:

• Credit Cards – Visa, MasterCard, American Express, or Discover cards.

• Debit Cards – Any major debit/ATM card with a Visa, MasterCard, or Discover logo.

• Checking Account – Instantly transfer funds from your linked checking account.

• Health Savings Account (HSA) – Use your HSA funds to pay medical bills.

• Flexible Spending Account (FSA) – Pay using pre-tax dollars from your FSA.

Make sure your payment method has sufficient funds before submitting a bill payment. Debit/credit transactions may take 2-3 days to process.

Tips for Managing Medical Bills Online

Here are some tips for effectively managing and paying your UNC Health medical bills online through My UNC Chart:

• Pay bills as soon as possible after receiving care to avoid late fees. Bills are usually sent after insurance processes claims.

• Contact UNC Health billing department with any questions about charges or your statements.

• Setup text or email reminders for when bills are due to avoid forgetting payments.

• Automate and schedule recurring payments for routine predictable costs like monthly premiums.

• Download statements for flexible spending account (FSA) reimbursement requests.

• Keep payment receipts for personal records or itemized deductions.

• Monitor account balances and utilization to avoid surprise bills and fees.

Help and Support Resources

If you need help with paying bills through My UNC Chart, check out these available resources:

My UNC Chart Support

Phone: 984-974-8030

Email: [email protected]

UNC Health Billing Inquiries

Phone: 984-974-2001

Online FAQs

Visit the My UNC Chart FAQ page for billing and payment topics.

Instructional Videos

View step-by-step tutorials on the My UNC Chart YouTube channel.

Don’t hesitate to reach out to the My UNC Chart support team with any questions or issues. They are available to help you manage your UNC Health medical bills with ease.

Saving on Medical Bills and Healthcare Costs

In addition to online bill pay, here are some other tips for saving on your UNC Health medical expenses:

• Review bills for errors and dispute inaccurate charges with UNC billing department.

• Ask about payment plan options to divide large balances into more manageable monthly installments.

• Check if financial assistance or charity care programs apply to your situation.

• Stick to in-network providers to maximize insurance coverage and limit out-of-pocket costs.

• Use tax-advantaged accounts like HSAs, FSAs or HRAs to save on healthcare expenses.

• Take advantage of wellness programs, preventative care services, and screening benefits from your health plan.

• Research costs and shop around when possible for non-emergency medical procedures.

• Negotiate costs before receiving non-essential elective healthcare services.

My UNC Chart makes it simple and secure to manage all your UNC Health medical bills completely online. By paying bills electronically through the patient portal, you can avoid late fees, track healthcare expenses, and resolve issues quickly. Use the tips provided to optimize your billing and payment experience.