Getting medical care can be expensive, and medical bills can pile up quickly. UF Health offers an easy online bill pay system called MyUFHealth to view and pay your medical bills from any UF Health location across Florida. Read on to learn how to use MyUFHealth to conveniently pay your UF Health medical bills online.
What is MyUFHealth?
MyUFHealth is the online patient portal for accessing your UF Health account. It allows you to view appointment details, test results, health records, and most importantly – pay your medical bills.
Instead of waiting for a paper statement or calling the billing office, you can log in anytime to MyUFHealth to view your account balance and make payments. It’s faster and more convenient than mailing checks or visiting the billing office in person.
Who Can Use MyUFHealth Bill Pay?
Any UF Health patient can sign up for a MyUFHealth account to access medical records and pay bills online. This includes patients seen at:
- UF Health Shands in Gainesville
- UF Health Jacksonville
- UF Health Central Florida in Leesburg and The Villages
- UF Health St. Johns in St. Augustine
As long as you have received care and have a balance due at a UF Health facility, you can use MyUFHealth to manage billing and make payments.
How to Sign Up for MyUFHealth
Signing up for MyUFHealth is easy and only takes a few minutes You’ll need some basic information like
- Name
- Date of birth
- UF Health account number
- Email address
To find your UF Health account number check a recent medical bill or call the billing office.
Go to https //mychartshandsorg and click on “Sign Up Now,” Follow the instructions to create your username and password,
Make sure to have your account number handy to link your MyUFHealth profile to your billing account. Once your signup is complete, you can start using the portal right away.
Paying Your UF Health Bill Through MyUFHealth
After logging into your MyUFHealth account, here are the steps to view and pay your bill:
- Click on the Billing tab
- Select your account under My Accounts to view your balance
- Click Pay Now to make a payment by credit/debit card or bank account
- Enter payment details and submit
It’s that easy! The payment will be applied instantly to your account balance. You can also set up recurring payments or make partial payments over time.
MyUFHealth Bill Pay Features and Tips
MyUFHealth has many useful features for managing your UF Health bills:
- Store payment methods for faster checkout
- View statements and account activity
- Set up customizable payment plans
- Pay multiple accounts in one transaction
- Receive paperless billing
- Get billing alerts and reminders
Be sure to keep your login credentials secure and update your contact information in your MyUFHealth profile for important billing notifications. Communicate with the billing office if you need help understanding charges or arranging payment plans.
Summary of MyUFHealth Bill Pay Benefits
- Access billing anytime, anywhere
- Avoid mailing checks or visiting the billing office
- Securely store payment information
- Customize bill pay with payment plans
- Go paperless and reduce clutter
Sign up for MyUFHealth today to conveniently view and pay your UF Health bills online!
Billing, Insurance and Costs Menu Billing, Insurance and Costs Menu
MyUFHealth is your online health portal. You can use it to view your test results, refill prescriptions, schedule appointments, pay your bills and communicate with your doctor.
You can make credit/debit card payments by phone: (352) 265-7906 or (888) 766-8154.
Make checks or money orders payable to: UF Health, PO Box 16051, Lewiston, ME 04243-9534
After we receive payment or denial of payment from your insurance company, we will send you a statement with your remaining balance due. Statements are mailed out on a monthly basis. Normally insurance companies will pay or deny claims within 30 – 45 days of submission.
You can take the following steps to make the billing process go as smooth as possible:
- Give us a current phone number and mailing address
- Give us your most recent insurance information
- Understand your insurance benefits, limitations and procedures
- Some insurance requires copay or out-of-pocket expenses. These can include deductibles and coinsurances. Be prepared to make these payments at the time of your visit.
All patients are responsible for balances due on their accounts. Payments are due upon receipt of the bill. UF Health employs third-party collection agencies to help us resolve unpaid balances.
- UF Health will send statements for payment of self-pay accounts.
- You will receive three billing statements over a 120-day period. The statement will ask you to make a payment or to make payment arrangements.
- If no payment or payment arrangement is made during the 120-day period, the account will be placed with a collection agency.
There are three ways to request an itemized bill:
- Call our customer service department at (352) 265-7906 or 1-888-766-8154
- Send your request in MyUFHealth (go to Ask Customer Service)
- Send an email to Customer Service
Download our guide to understanding your monthly statement.
Outpatient departments are hospital services located outside the hospital building. They bill as the hospital, not as outpatient clinics.
Services may be provided in the hospital by the facility and as well as by other healthcare practitioners who may separately bill the patient.
If you have further questions or need assistance with paying your bill, please contact the UF Health Customer Service Department. Please have your patient account number ready (its at the top of your billing statement).
- (352) 265-7906 or 1-888-766-8154
- Hours: Monday through Thursday 8 a.m. to 8 p.m. EST Friday 8 a.m. to 5 p.m. EST Saturday 9 a.m. to 1 pm EST
How to Get Financial Assistance with Your Medical Bill from the Hospital
FAQ
What is the phone number for UF billing?
Does UF Health use MyChart?
How do I find my UF Health activation code?
How do I contact the University of Florida health?
Can I pay my UF Health Bill online?
The Single Billing Office of UF Health in Jacksonville can use payments received to settle outstanding balances for both UF Health Jacksonville and the University of Florida Jacksonville Physicians, Inc. UF Health in Jacksonville now offers convenient online bill payment.
Does UF Health Bill as a hospital or outpatient clinic?
They bill as the hospital, not as outpatient clinics. Services may be provided in the hospital by the facility and as well as by other healthcare practitioners who may separately bill the patient. If you have further questions or need assistance with paying your bill, please contact the UF Health Customer Service Department.
How do I create a ufhealth account?
You need to provide an email address to create a MyUFHealth account. Learn about parental access to children’s medical records at UF Health. In your mobile device app store, select the MyChart mobile app from the developer called Epic Systems. Download the app, select “UFHealth” and log in with your MyUFHealth account information.
Does UF Health send statements for payment of self-pay accounts?
UF Health will send statements for payment of self-pay accounts. You will receive three billing statements over a 120-day period. The statement will ask you to make a payment or to make payment arrangements. If no payment or payment arrangement is made during the 120-day period, the account will be placed with a collection agency.
What can I do with UF Health?
Use MyUFHealth to manage your health care on your own time, from anywhere. MyUFHealth gives you, and those you allow, access to parts of your UF Health medical record. Use the patient portal to: Based on your location, you may be able to: Optional two-factor authentication makes the system even more secure.
How do I access my UF Health Medical Record?
MyUFHealth gives you, and those you allow, access to parts of your UF Health medical record. Use the patient portal to: Based on your location, you may be able to: Optional two-factor authentication makes the system even more secure. When you log in, confirm your identity with a verification code sent to your email.