Paying your water bill is an essential part of being a resident in Mount Washington, Kentucky The city provides water service through the Mount Washington Water Company, and they make the process quite straightforward Here is an overview of how to pay your Mount Washington water bill.
Understanding Your Water Bill
Your water bill in Mount Washington arrives monthly and bills you for the prior month’s usage, It typically takes 6-8 weeks to receive your first bill when starting new service
The bill includes charges for:
- Water service based on usage
- Sewer service based on usage
- A $3 administrative fee
- Trash collection fee (for accounts in city limits)
- School tax
Rates vary for customers in the city limits versus rural customers. See the rate chart on the city’s website for details.
The bill is mailed on the last business day of the month.
When to Pay Your Bill
Payment for your Mount Washington water bill is due on the 15th of each month. If payment is received after the 15th a 10% late fee will be added to your account.
To avoid late fees, allow 2-3 days for mailed payments to reach the water company. Online payments take 24-48 hours to process. Consider paying a few days early each month.
Ways to Pay Your Water Bill
The Mount Washington Water Company offers several convenient ways to pay your monthly bill:
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By mail: Send a check or money order payable to Mount Washington Water Company to PO Box 285, Mt. Washington, KY 40047
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In person: Pay by cash, check, money order, or credit/debit card at the water company office located at 311 Snapp Street.
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Online bill pay: Set up recurring payments through your bank. Allow 2-3 days for payments to process.
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Online payment portal: Pay by credit/debit card through the online payment portal. A $2 fee applies to card payments under $150, or 2.75% for larger amounts. Takes 24-48 hours to process.
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By phone: Call 1-877-720-6038 to pay by credit/debit card or check. A $2 fee applies to card payments under $150, or 2.75% for larger amounts. Takes 24-48 hours to process.
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Night drop box: A secure drop box is located outside the water company office. Payments left after hours will be processed the next business day.
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Auto pay: Enroll in auto pay through your bank account for automated monthly payments.
What Happens If You Miss a Payment
It’s important to pay your water bill on time each month. If your account becomes past due:
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A 10% late fee will be added to your balance after the 15th.
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If the account is shut off for nonpayment, a $75 disconnection fee will be charged.
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Cash, credit card, or money order is required to restore service after disconnection.
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An additional $50-$100 fee applies for restoring service after office hours.
Avoid service disruptions by paying on time, enrolling in auto pay, or contacting the water company if you need to set up a payment plan. Keep your contact information updated so you receive reminders about upcoming shutoffs.
Moving In or Out of Mount Washington?
If you’re establishing new water service in Mount Washington, a $200 deposit is required. For renters, the deposit is required each time you move into a new rental property.
When moving out, your deposit will be applied to your final bill. Any credit remaining will be refunded to you. Be sure to provide a forwarding address.
Closing your water account promptly when moving out ensures you aren’t billed for service at your old address.
Contact Mount Washington Water Company With Questions
If you need assistance understanding your bill, making a payment, or managing your water account, Mount Washington Water Company’s customer service team can help.
Contact them at:
Phone: (502) 538-4216
Email: [email protected]
Office Hours: Monday – Friday 8am – 4:30pm
With advance planning and careful payment attention, paying your monthly water bill in Mount Washington doesn’t have to be stressful. Take advantage of available payment options and assistance programs to maintain good standing on your account.
Mount Washington, KY Pros & Cons– What They’re NOT Telling You!
FAQ
What is the phone number for Mount Washington Water?
What is the sales tax in Mount Washington KY?
How do I pay my water bill in Texas?
What county is Mount Washington, KY?
How do I pay my Mt Washington water bill?
Mt. Washington Water Company Phone: (502) 538-4216 Pay your bill by phone: (877) 720-6038 You will receive call notifications from 833-681-6628 with any necessary water updates. Please make sure to keep an updated phone number on your water account so these notifications can reach you.
How do I return a call to the city of Mt Washington?
A member of our service team will return your call promptly. The City of Mt. Washington utilizes Reach Alert Calling System for notifications such as water breaks, boil water advisories and payment reminders. It is very important that you keep a valid telephone number on your account.
How do I pay my mtwashingtonky bill online?
On-line – Log onto www.mtwashingtonky. o r g to set up your account for on-line payments. Please note payments made via our on-line system take 24-48 hours to post to your account. To avoid late fees or disconnection of service this timeframe should be kept in mind when paying your bill via the automated system.
Does Mount Washington offer nexbillpay?
City of Mount Washington has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
Does Mt Washington water & sewer use SSL?
Mt Washington Water and Sewer uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at their server.
What payment methods are accepted at mtwashingtonky?
Mastercard, Visa and Discover are accepted. There is a $2.00 convenience fee associated with card-based transactions up to $150.00. If the amount is greater, a 2.75% fee will apply. On-line – Log onto www.mtwashingtonky. o r g to set up your account for on-line payments.