If you’re a resident or business in Mount Juliet, Tennessee, having access to reliable sewer service is essential. As a customer, you are responsible for paying your monthly sewer bill to the city to maintain service. This guide will cover everything you need to know about paying your Mount Juliet sewer utility bill.
We’ll look at:
- How sewer charges are calculated
- Checking your sewer usage
- Understanding your sewer bill
- When sewer bills are due
- Ways to pay your sewer bill
- Setting up autopay
- Assistance programs for sewer bills
- What to do if you have a sewer issue
Read on for helpful tips and instructions that make understanding and paying your Mount Juliet sewer bill quick and easy
How Sewer Charges Are Calculated
Since there are no meters on sewer lines Mount Juliet bases sewer bills on your water usage, as reported by West Wilson Utility District.
Each 1,000 gallons of water usage is charged at the current sewer rate. While your usage amount is the same, sewer rates differ from West Wilson’s, so your net charges will not match your water bill.
Sewer-only customers without West Wilson water service are charged a flat monthly rate.
Checking Your Monthly Sewer Usage
Your monthly sewer usage in gallons will be shown on your bill. This allows you to monitor changes in usage and compare to previous billing cycles.
Significant increases could indicate leaks or other issues. Compare usage during rainy months versus drier months when less water goes to irrigation.
Watch for spikes in usage that raise your sewer bill. Address any leaks promptly to avoid ongoing high bills.
Understanding Your Mount Juliet Sewer Bill
When you receive your sewer bill, key details to review include:
- Account number
- Service address
- Billing date
- Previous balance
- Sewer usage in gallons
- Rate per 1,000 gallons
- Current sewer charges
- Due date for payment
- Amount due including prior balance
Compare usage and totals month-to-month to spot any unusual increases. Contact Mount Juliet Utility Billing if you have any bill questions.
When are Sewer Bills Due?
According to Mount Juliet’s sewer billing policies, sewer bills are due on the 15th day of the month.
For example, if you receive your bill on March 31st, payment is due by April 15th to avoid late fees.
Payments received after the 15th are assessed a 10% penalty on any past due balance. Make note of your due date and pay on time to prevent penalties.
Ways to Pay Your Mount Juliet Sewer Bill
Mount Juliet offers several options to pay your sewer bill conveniently:
- Online – Pay via the city’s online payment portal anytime. E-checks or credit cards accepted.
- By mail – Mail a check or money order with your payment stub to the address on your bill. Allow 5+ days for delivery.
- In person – Bring your bill to Mount Juliet City Hall at 2425 N Mt Juliet Rd. Monday-Friday 8am-4pm.
- Drop box – Place your payment (check/money order only) in the drop box at City Hall after hours.
- Auto pay – Sign up to have your sewer bill paid automatically each month from your bank account.
The city does not accept sewer payments by phone. Allow enough processing time to avoid late fees.
Enroll in Auto Pay for Hassle-Free Sewer Payments
For ongoing worry-free payments, sign up for auto pay through Mount Juliet’s online bill pay system. This automatically pays your monthly sewer bill from your chosen bank account.
To start auto pay:
- Login to your online account
- Click “Auto Pay Program”
- Select bank account
- Provide account and routing number
- Confirm account information
You can cancel or change accounts anytime through your online portal. Auto pay gives peace of mind your sewer bill is paid on time.
Assistance Programs for Sewer Bills
If you’re struggling to pay your Mount Juliet sewer bill, contact Utility Billing to ask about any assistance programs available. Some options may include:
- Extended due dates
- Payment arrangements
- Reduced sewer rates
- Bill credits
- Debt forgiveness
Applying early can help avoid service disruption from unpaid sewer bills. All customer situations are handled confidentially.
What to Do If You Have a Sewer Issue
For sewer backups, odors, or other problems, call the Mount Juliet Sewer Department right away:
- Weekdays 8am-5pm – call 615-773-7957
- After hours – call 615-754-2550
Crews will inspect lines and address any issues promptly. Catching problems early prevents more costly damages.
Pay Your Bill Online, AutoPay, Mail, or In-Person
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FAQ
How do I pay my sewer bill in CT?
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Do you pay for sewer in Las Vegas?
How do I pay a sewer bill in Mt Juliet TN?
Visit City Hall at 2425 North Mt. Juliet Road one time for set up. You may print and fill out the FORM and mail the form and a voided check to the City of Mt. Juliet Sewer Division, or apply in person. Mail payment to: City of Mt. Juliet Sewer Division P.O. Box 679 Mt. Juliet, TN 37121 Pay sewer bills online.
How do I get a bank draft in Mt Juliet TN?
There is no cost for the bank draft option. Visit City Hall at 2425 North Mt. Juliet Road one time for set up. You may print and fill out the FORM and mail the form and a voided check to the City of Mt. Juliet Sewer Division, or apply in person. Mail payment to: City of Mt. Juliet Sewer Division P.O. Box 679 Mt. Juliet, TN 37121
What are the office hours in Mt Juliet TN?
Mt. Juliet, TN 37122 Office hours are from 8 a.m. to 5 p.m. There is also an after-hours drop box located across the parking lot in front of City Hall. See what payment options are available for sewer bills.
How do I pay my bill online?
If paying your bill online just click the green “Pay Your Bill Now” button. Have your account number handy and follow the prompts. All payments made by credit card are assessed a 3.45% convenience fee. Payment By Mail If paying by check or money order through the mail, please send all payments with your payment coupon.
How do I contact the city sewer billing staff?
If sewage should backup into the customer’s home or if a customer should encounter sewer odors, please call the City at 615-773-7957 (8 a.m. to 5 p.m. weekdays), 615-754-2550 (after hours) or dial 311 and select option 2. The City Sewer Billing staff is available to assist customers, please call 615-754-2554.