How to Pay Your Montgomery County, Texas Water Bill Online

Paying your water utility bill to Montgomery County is quick and easy using the online payment system. This allows customers to securely pay bills electronically instead of mailing payments or visiting county offices.

Overview of Montgomery County Water Service

Montgomery County provides water service to unincorporated parts of the county as well as some municipalities like Pinehurst, Tamina and Ransom Canyon The county maintains the water systems including treatment plants, water towers, wells and distribution lines

Customers receive a monthly utility bill for water usage and services. Bills should be paid each month by the due date to avoid penalties. The county offers multiple ways to pay water bills including online, by phone, by mail or in person.

Benefits of Paying Your Water Bill Online

Paying online provides many advantages:

• It’s fast and convenient – Takes just minutes to complete at home

• Secure – Payment info is encrypted and stored safely

• 24/7 availability – Access and pay anytime day or night.

• Payment tracking – Get instant confirmation when your payment processes.

• Paperless billing – Go green by opting out of mailed paper bills.

• Account management – Update contact info, view past bills and more.

How to Pay Your Water Bill Online

Follow these simple steps:

Step 1: Visit the Payment Website

Go to www.mctx.org and click on “Online Payments” or go directly to www.municipalonlinepayments.com/montgomerycotx.

Step 2: Search for Your Account

Enter your 10-digit account number or phone number to pull up your water utility account.

Step 3: Select Payment Amount

Choose whether to pay the full balance due or a partial payment amount.

Step 4: Enter Payment Details

Select payment method and enter required info like card number, expiration date, and billing address.

Step 5: Review and Submit

Double check all account, invoice, and payment details before submitting payment.

Step 6: Get Confirmation

You’ll receive a confirmation page and email receipt. Payment is typically applied within 1 business day.

Payment Methods and Fees

You can pay your water bill with:

• ACH Check Payment – Free direct bank account withdrawals

• Credit/Debit Card – Visa, MasterCard, American Express and Discover accepted. A 3% convenience fee applies.

Based on website content, Visa, Mastercard, American Express and Discover cards are accepted.

Avoid Late Fees and Service Disruption

To avoid extra fees, pay your water bill by the due date printed on the statement. Late or non-payment may result in:

• $10 late penalty if not paid by due date

• 1.5% monthly finance charge added

• Potential water service disruption after 30 days past due

• $50 reconnection fee if service is disconnected

Pay on time easily online to prevent service interruptions. Set up autopay or account alerts for hassle-free bill payment.

Managing Your Water Account Online

In addition to making payments, customers can use the online portal to:

• Set up recurring autopay payments

• View payment history

• Access monthly billing statements

• Update contact information and email

• Report service issues or leaks

• Temporarily suspend service

• Submit meter readings

Manage all aspects of your county water account online without having to call the utility billing office.

Alternative Payment Options

If unable to pay online, Montgomery County offers other bill pay options:

• By phone – Call 936-539-7820 to use the automated system or speak with a representative.

• By mail – Detach payment stub from bill and mail with check to 501 N Thompson Suite 205, Conroe, TX 77301.

• In person – Pay with cash, check or money order at the Auditor’s Office at 501 N Thompson Suite 205, Conroe, TX 77301.

No matter how you choose to pay, make sure your water bill is paid by the due date to avoid late fees and potential service disruption. Sign up for convenient online bill pay today!