As a resident or business in Minneapolis you likely receive regular bills from the city for utilities, property taxes, licenses fees and more. Paying these bills fully and on time is important to avoid penalties or disruption of your services. The City of Minneapolis offers several ways to view and pay your bills conveniently online, by phone, by mail or in person. This guide provides easy instructions on how to pay all your Minneapolis bills.
Online Bill Pay
The fastest and most convenient way to pay your Minneapolis bills is online through the city’s secure payment portal.
To use the online portal:
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Click on “Pay Without Logging In”
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Search for your account by name address or account number
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Select your bill, enter payment amount and submit
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Enter your payment details and complete transaction
This portal accepts Visa, Mastercard, Discover and electronic checks without any fees. You can also enroll in autopay.
Pay By Phone
Call 612-673-3000 to access the City of Minneapolis automated phone payment system. Available 24/7, this system allows you to pay your city bills easily over the phone within minutes.
Have your account number, balance amount and payment details ready. Follow the voice prompts to enter your information and complete the payment by credit/debit card or eCheck.
Pay In Person
You have a couple options to pay your Minneapolis bills in person:
City Hall
Go to the Public Service Center at 250 4th St. S to pay bills in person Monday-Friday, 8AM-4:30PM. All payment types are accepted.
Official Drop Box
There is also an official drop box outside City Hall where you can leave check or money order payments after hours. Include your payment stub.
Pay By Mail
To pay your Minneapolis bills by mail, send checks or money orders to:
Minneapolis Finance Department
PO Box 77028
Minneapolis, MN 55480-7728
Write your account number on the check and allow 5-7 business days for delivery and processing.
Payment Tips
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Monitor account balances online before due dates
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Pay a few days early to ensure on-time payment
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Sign up for paperless billing and autopay to simplify payment
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If changed banks/cards, update payment method to avoid issues
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Notify Minneapolis if your contact info changes for notices
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Ask about payment plans or arrangements if paying late
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Inquire about budget billing to spread costs out evenly
The City of Minneapolis offers multiple ways to pay your bills online, by phone, mail or in person. Pay promptly by your preferred method to avoid penalties. Follow this guide to easily pay all your Minneapolis bills on time.
Help paying your utility bill If you cannot afford your utility bill, learn about resources available to help you.
Pay your bill online with a credit card or from your bank account. We offer two payment portal options:
Standard Access – Use your utility account number or address to see your amount due and make a one-time payment. You do not need to be a registered user.
Premium Access – Access more features and set up recurring automatic payments. Youll need to register for an account if you havent already.
To create an account, youll need:
- Account number from your utility bill
- Mailing address and ZIP code
- Phone number associated with your account
Make a payment by phone at 612-673-1114, option 2.
To pay by credit card, youll need:
- Account number from your utility bill
- Credit card number
- Expiration date
- CVC number (security number on the back of the card)
- Credit card billing address ZIP code
For bank account payments, youll need:
- Account number from your utility bill
- Bank account number
- Bank routing number (find this at the bottom of your checks or in your accounts online information)
Youll receive a payment confirmation number at the end of the call.
You can pay your utility bill in cash at select retail stores by creating an EZ-Payslip. Create an EZ-Payslip once, then use it anytime. This is a free service.
To create an account, youll need:
- Account number from your utility bill
- Street number of your address (this goes in the “Premise Number” field)
Use EZ-Pay at stores including:
- CVS
- Dollar General
- Family Dollar Store
- Speedway
- Walgreens
- Walmart
With your bank’s bill pay
Your bank may have an online bill pay service that you can use to make one-time payments or recurring automatic payments.
To sign up, youll need:
- Account number from your utility bill
- The Citys utility billing phone number and address from the monthly statement payment coupon
If you move to another property in Minneapolis, be sure to update your utility account number in your banks bill pay system.
Write check payments to Minneapolis Finance Department . Please write the account number from your utility bill on the check.
Mail your check to the Minneapolis Finance Department.
Pay your bill in person at the Minneapolis Service Center.
Help On The Way For Past Due Utility Bills
FAQ
What is the phone number for Minneapolis utilities billing?
How much are utilities in Minneapolis?
How do I pay my utility bill in Minneapolis?
If you move to another property in Minneapolis, be sure to update your utility account number in your bank’s bill pay system. Write check payments to Minneapolis Finance Department . Please write the account number from your utility bill on the check. Mail your check to the Minneapolis Finance Department.
What does the city of Minneapolis utility billing department do?
The City of Minneapolis Utility Billing department handles water, sewer, solid waste, and stormwater services for residential and commercial customers. They bill customers monthly and provide several payment options to fit individual needs and preferences.
How do I pay my water bill in Minneapolis?
The fastest and most convenient way to pay your water bill is through the City of Minneapolis online payment system. To use this option, you’ll first need to set up an online account with Utility Billing. Here’s how it works: Click “Register” to create a new online account. Enter your account number, name, email address, and create a password.
Do you have more than one utility billing account in Minneapolis?
If you own more than one property in Minneapolis, you likely have more than one utility billing account. Instead of mailing separate bills for each account, we can combine all your accounts onto one master bill. Then you’ll have just one bill and one due date to keep track of every month.
How much is a property tax assessment in Minneapolis?
Assessments of more than $150 can be collected in 5, 10, or 20 annual installments on your property tax statement. City Council determines the collection schedule. Interest is charged on special assessments at an interest rate determined by the Minneapolis Finance Department.
When are Minneapolis water bills due?
Minneapolis water bills are issued monthly and are typically due around the 10th to 15th of each month. However, the exact due date can vary from month to month and will be printed clearly on your bill. If you don’t pay the total amount owed by the due date, late fees will be assessed.