Paying your water and sewer bill to the Mingo County Public Service District (PSD) doesn’t have to be a hassle. The utility provider serves over 6,300 residents in Naugatuck, West Virginia, so they make it simple to take care of your bill online, by phone, or by mail. This guide will walk you through the different payment options and tips for avoiding late fees.
Online Bill Pay
The easiest way to pay your Mingo County PSD bill is online through their website. You can set up an account to receive paperless billing and manage payments.
To get started, visit mingocountywv.com and click on the link to pay your bill. You’ll need your account number handy to log in or create an account.
Benefits of Online Bill Pay:
- Pay anytime 24/7
- Avoid late fees by scheduling payments
- Store payment info securely
- Access payment history
- Sign up for paperless billing
- Get email reminders about due dates
Online bill pay allows you to pay by debit/credit card, eCheck, or through a linked bank account. Debit/credit cards incur a service fee, but eCheck and bank transfers are free.
You can also set up automatic payments so your bill gets paid on time without you having to think about it. Just log in and enable autopay. Your payment will be deducted each month on the due date.
Pay By Phone
If you prefer to speak to someone directly, you can pay your Mingo County PSD bill over the phone. Call 1-844-333-3243 and have your account information ready.
This automated phone system is available 24/7. You’ll need to enter your account number and billing zip code. Then you can pay by debit/credit card with a service fee.
Pay By Mail
To pay your bill by check or money order through the mail, send your payment to
Mingo County PSD
PO Box 98
Naugatuck, WV 25685
Be sure to include your payment stub and write your account number on the check memo line. Allow 5-7 business days for your mailed payment to process.
Tips for Paying by Mail:
- Send at least 5 days before the due date to avoid late fees
- Get a receipt – mail with delivery confirmation
- Always include your payment stub
- Write account number and service address on checks
- Do not mail cash – check or money order only
Avoid Late Fees
To avoid getting hit with late fees, make sure your payment arrives by the due date each month. Mingo County PSD bills are due on the 10th of the month.
Late fees are 10% of your balance. So if your bill is $50 and you pay late, you’ll owe $55.
Set up reminders for yourself like calendar alerts before the due date. And consider enrolling in autopay or paperless billing to ensure your payments are always on time.
Get Payment Assistance
If you’re struggling to afford your water/sewer bill, Mingo County PSD offers payment assistance programs:
- Deferred Payment Plans – Make partial payments over time
- Bill Round Up Program – Round bill up to help those in need
- LIHWAP – Low Income Household Water Assistance
Contact their customer service at 304-235-2244 to find out if you qualify for any payment assistance programs Providing proof of financial hardship can help you avoid disconnection,
Moving? Starting/Stopping Service
Need to start or stop service because you’re moving? You can download the new service and service termination forms right from the Mingo County PSD website. Just fill them out and submit digitally or by mail/in person.
Remember to stop service at your old address so you don’t get billed for water you didn’t use. And start service 3-5 days before your move-in date at your new home.
Paying your water/sewer bill doesn’t need to be difficult, even if money is tight. Mingo County PSD offers flexible payment options and assistance programs to make it easy to take care of your bill. Just be sure to pay on time each month and reach out for help if you need it.
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Mingo County Psd – Naugatuck to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mingo County Psd – Naugatuck website.
Have a Question, Issue or Comment?
Main Customer Service Physical Address: None Po Box 98 Naugatuck, West Virginia 25685 phone [email protected]
Emergency (24 hours – broken water main or pipeline, etc.) 304-235-2244
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