Paying your water bill to Middlesex Water Company is easy and convenient with their online bill pay options. In this article, I’ll walk you through everything you need to know to pay your Middlesex Water bill online.
Overview of Middlesex Water Company
Middlesex Water Company is a water utility company that provides water services to residents in New Jersey, Delaware, and Pennsylvania They service over 500,000 residential, commercial, industrial, and fire protection customers across their service areas.
Some key facts about Middlesex Water Company
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They have been providing water services for over 120 years, since 1897.
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They operate multiple subsidiary water companies in NJ, DE, and PA, including Tidewater Utilities and Pinelands Water.
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Their service area covers over 55 municipalities across the three states.
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They supply over 40 million gallons of water per day to their customers.
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Their water sources include both surface water and groundwater supplies.
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They service residential, commercial, industrial, municipal, and fire protection customers.
Ways to Pay Your Middlesex Water Bill
You have a few different options to pay your Middlesex Water bill:
- Online – Pay on their website or through their online bill pay portal
- By Phone – Call their toll-free automated phone payment system
- By Mail – Mail in a check or money order with your payment stub
- In Person – Pay with cash, check, or money order at an authorized payment center
- Auto Pay – Set up recurring automatic payments from your bank account
Paying online is the easiest and most convenient way to pay your water bill to Middlesex. I’ll go through the steps to pay online next.
How to Pay Your Middlesex Water Bill Online
Paying online through the Middlesex Water website is fast, easy, and secure. Here are the steps to pay your bill online:
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Go to the Middlesex Water website at www.middlesexwater.com
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Click on “Payment Options” at the top of the page.
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Select the “Pay My Bill” button. This will take you to their online payment portal.
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On the payment portal, click on “PayBill” in the top right corner.
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Enter your Middlesex Water account number and the zip code or phone number on your account.
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Click “Continue” to access your account.
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Enter your payment amount and select a payment method. You can pay by credit card, debit card, or electronic check.
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Enter your card or bank account information and complete the payment.
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You will receive a confirmation email with your payment details after the transaction is complete.
It’s that easy! The whole process only takes a few minutes. You can also set up recurring payments through the online portal so your bill gets paid automatically each month.
Tips for Paying Your Middlesex Water Bill Online
Here are some tips to make paying your Middlesex Water bill online quick and hassle-free:
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Have your account number handy – this is needed to access your account.
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Make sure your billing zip code or phone number is up to date.
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Save your payment method to avoid re-entering details each time.
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Pay a few days before your due date to ensure on-time payment.
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Opt-in to paperless billing to get rid of mailed bills.
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Set up autopay or recurring payments so you never forget.
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Keep an eye out for email or text notifications about your bill.
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Contact customer service if you have any payment issues.
Paying online saves you time and gives you flexibility to pay whenever it’s convenient for you.
Middlesex Water Bill Pay Partner: Kubra
When you pay your Middlesex Water bill online, the payments are processed through a bill pay partner called Kubra.
Kubra is a customer experience management company that provides online bill pay solutions for utility companies like Middlesex Water.
Some key facts about Kubra:
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They are based in Tempe, AZ and have over 30 years of industry experience.
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They offer omni-channel bill pay options – online, phone, mobile, etc.
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They process over $30 billion in bill payments annually.
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Their system allows real-time payment posting and tracking.
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They partner with over 600 clients including utilities, insurance, and government.
So when you pay your Middlesex Water bill through their website, the transaction is securely processed by Kubra behind the scenes.
Benefits of Paying Your Bill Online
There are lots of great benefits to paying your Middlesex Water bill online compared to other payment methods:
Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing payments or visiting an office.
Speed – Online payments post instantly to your account. Much faster than mailing a check.
Security – Secure encrypted transmissions keep your info safe. Reduces risk of late fees from lost payments.
Accessibility – Payment portal is available 24/7. You can even pay on your phone.
Efficiency – Payment confirmation is emailed instantly. Save time spent managing bills.
Savings – Avoid late fees by paying on time. Online payments also cost less than in-person.
Automatic – Set up recurring payments to make sure your bill always gets paid on time.
Environmental – Reduces paper waste from mailed bills and paper checks.
Budgeting – Payment history makes it easy to review water usage and payments.
Paying online helps you take control of your utility bills. It’s the smart, efficient way to manage your Middlesex Water account.
Troubleshooting Middlesex Water Bill Pay Issues
Hopefully you won’t run into any problems, but here are some tips for troubleshooting Middlesex Water bill pay:
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Account access issues – Double check your account number and zip code/phone number entered. Contact customer service if you still can’t access your account.
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Declined payments – Verify the card number, security code, and expiration date entered. Make sure your card doesn’t have a hold.
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Wrong payment amount – Carefully check the balance due before submitting payment. Contact Middlesex if you overpay.
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Missing confirmation email – Check spam folder. Otherwise wait a few hours and check again or contact customer service.
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Payment posting delays – Online payments typically post instantly but sometimes can take up to 48 hours if there are issues communicating with your bank.
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Other payment issues – Middlesex Water customer support can look into any other problems and provide solutions.
The online bill pay portal is designed to be user-friendly and trouble-free. But if any problems come up, customer service is available to help get it resolved quickly.
Contact Middlesex Water Customer Service
If you ever have questions or issues related to your Middlesex Water service or bill payment, customer service is available to help:
Phone – Call toll-free at 1-800-549-3802
Email – Email customer service at [email protected]
Website – Live chat or contact form available at www.middlesexwater.com
Office – Visit the Middlesex Water headquarters office in Iselin, NJ
Their US-based customer service team can answer billing questions, set up new service, handle payments, and address any issues you might have. Reach out for quick, friendly assistance.
To recap the key steps:
- Go to www.middlesexwater.com
- Click Payment Options > Pay My Bill
- Enter your account number and zip/phone
- Select payment amount and method
- Complete payment and get confirmation
Paying your water bill online saves time and gives you flexibility. Sign up for paperless billing and automatic payments to make bill management even simpler. Contact Middlesex customer service if any issues come up. Keeping your account in good standing is easy with online bill pay.
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FAQ
How do I pay my water bill in NJ?
What is the water company in Magnolia Delaware?
What water company does NJ use?
What water company does Delaware use?
Does Middlesex Water offer online payments?
Middlesex Water offers 24/7 flexibility to make one-time OR recurring payments online through their secure website. You can also check your account information and receive bills electronically. For other inquiries, please call before you dig.
Does Middlesex Water Authority offer nexbillpay?
Middlesex Water Authority has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
Who is Middlesex Water Company?
Middlesex Water Company, organized in 1897, is an investor-owned water and wastewater utility, serving customers in central and southern New Jersey, Delaware and Pennsylvania. For additional information regarding Middlesex Water Company, visit the Company’s Web site at www.middlesexwater.comor call (732) 634-1500.
How do I get my Middlesex Water Authority account number?
You will need your Account Number provided on your statement. If you do not have your statement handy, you may request your Account Number by calling Middlesex Water Authority at 804-758-4715 Use our Quick Pay service to make a fast payment without creating an account.
How do I create a Middlesex Water Company account?
If you already have an account, you just need to login to the Middlesex Water Company site. Middlesex Water Company accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Middlesex Water Company website.
How much money does Middlesex water make a year?
Middlesex Water Company (Nasdaq : MSEX) is a water utility based in the U.S. state of New Jersey that was first incorporated in 1897. The company declared an annual net income of $33.8M and reported a revenue of $135.5M for fiscal year 2019.