Many people rely on the conveniences of electricity in their daily lives, provided by companies like Middle Tennessee Electric. Paying the electric bill each month is crucial but can sometimes seem confusing or overwhelming. This guide aims to explain the variety of convenient ways members can pay their bills to Middle Tennessee Electric each month.
Overview of Middle Tennessee Electric
Middle Tennessee Electric is a local not-for-profit electric cooperative serving residents and businesses in Middle Tennessee. They are member-owned, meaning if you receive electric service from them, you are a member-owner of the co-op. As a cooperative they strive to provide reliable service at affordable rates as well as invest in the communities they serve. Middle Tennessee Electric offers a variety of payment options to make paying your monthly electric bill simple and convenient.
Payment Options through Middle Tennessee Electric
Middle Tennessee Electric offers several ways for members to pay their electric bills each month. Some of the most popular options include:
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Online Payment – Set up an online profile through myMTE to pay instantly from a bank account or debit/credit card You can also set up autopay to have your bill paid automatically each month
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By Phone – Call the automated payment line anytime day or night to make a payment over the phone using a bank account or card.
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Mobile App – Download the myMTE app to your smartphone or tablet to pay on the go.
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In Person – Visit any MTE office or authorized payment location during business hours to pay by cash, check or money order.
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By Mail – Mail in a check or money order using the payment stub from your paper bill. Allow 5-7 days for processing.
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Bank Draft – Have your payment automatically drafted from your bank account each month. Sign up through myMTE or an MTE office.
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Budget Billing – Pay a fixed amount each month to help with budgeting. Your account is settled up annually.
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Prepay – Pay for electricity before it’s used and we’ll deduct usage from your balance. Add money anytime through the myMTE app or website.
Setting Up an Online Account with myMTE
The easiest way to pay your Middle Tennessee Electric bill is to set up an online account through myMTE. This allows you to securely access your account 24/7 and make one-time payments or set up autopay.
To get started, visit mte.com and click on myMTE in the top right. Select “New User” and enter your account number and name as it appears on your bill. Create a username and password.
Once your account is created, you can:
- Check your current balance
- View electric usage and payment history
- Make a one-time payment
- Set up autopay or bank draft
- Update account information
- Report power outages
- Contact customer service
Making payments through myMTE is fast and secure. You can save payment methods like bank accounts or debit/credit cards to make paying your bill quick and easy each month.
Paying Your Bill by Phone
In addition to paying online, members can call Middle Tennessee Electric’s automated phone payment system 24 hours a day, 7 days a week. To make a payment by phone, simply:
- Call 1-833-223-6211
- Enter your 10-digit account number
- Select your payment amount and method
- Enter your card or bank account information
- Receive a confirmation number
The automated system is very user-friendly. You can use a debit card, credit card or checking account to make your payment. Just be sure to have your account number and payment info ready before calling.
Paying in Person
For members who prefer to pay their electric bill in person, Middle Tennessee Electric has 7 office locations throughout their service area. Offices are open Monday through Friday from 8:00am to 4:30pm. Members can visit any office, regardless of location, to make a payment. Cash, check, money order or card payments are accepted.
Many authorized pay agents also accept payments for MTE bills. Popular locations include Dollar General, Walmart and Food Lion. Visit mte.com/billing/authorized-payment-locations to find pay agents near you.
Budget Billing
Middle Tennessee Electric offers budget billing plans to help members manage the cost of their electric bill. With this option, members pay a set amount each month based on their previous 12 months of electric bills. At the end of the year, your account is reviewed and settled up if you over or underpaid.
Budget billing averages out payments so you know what to expect each month. This can make it easier to budget for electricity. To get started on budget billing, contact MTE by phone or visit an office near you.
Prepay Billing
Another option offered by MTE is prepaid billing. With this plan, you add money to your account upfront, before using any electricity. As you use power each day, the cost is deducted from your account balance. Once the balance gets low, you simply add more money. It’s a pay-as-you-go plan with no due dates, late fees or deposits. Prepay billing gives members maximum control and flexibility over their electric payments.
Avoid Late Fees
When paying your Middle Tennessee Electric bill, be sure to allow enough time for processing by the due date to avoid any late payment fees. Payments made online through myMTE or the automated phone system post to your account immediately. Mailed payments take 5-7 days to process, so mail early. You can also visit MTE.com to view due date calendars so you remember when your bill is due each month. Setting up autopay is an easy way to never miss a payment.
Payment Assistance Programs
If ever facing financial hardship, Middle Tennessee Electric wants to help members with bill payment. They offer flexible payment plans and extensions to provide extra time if you are struggling to pay your bill. MTE partners with local community action agencies to connect members with bill assistance programs and grants. Contact them as soon as possible if you anticipate difficulty paying your electric bill.
Summary
Paying your monthly electric bill to Middle Tennessee Electric is quick and easy through the variety of payment options available. Online payments through myMTE provide instant processing 24/7. Bills can also be paid by phone, by mail, in person or through autopay. Budget billing and prepay help give members more control over their electricity costs. Remember to pay on time each month and contact MTE if you need payment assistance. Maintaining an active electric account is important for accessing the essential service MTE provides.
Customized billing options are offered to fit your lifestyle.
MTE always seeks to improve the member experience. This is why several convenient billing options are offered to fit your lifestyle or financial situation. These billing options are available for most budgets, are easy to understand and easy to use.
Levelized Billing is calculated by taking an average of the previous 12 months of electricity billing. Bills then adjust every month but are always based on the preceding 12-month average, which allows members to have a more consistently priced bill even during high-energy-consumption seasons. By reducing the variation in monthly bills, members can more accurately budget each month. This is perfect for members who want to smooth out the peaks and valleys in billing. The option does fluctuate slightly each month to account for energy consumption.
Levelized Billing is only available for residential members. To learn more or find out if you qualify, contact MTE at 877-777-9020, through a local area office, or our contact form.
Fixed Budget Billing allows members to pay fixed amounts each month calculated on their previous 12-month consumption. No matter your energy consumption, you’ll be charged the same amount on your monthly bill. Once a year, your account will be “settled up” and either a credit issued (if you’ve over-paid) or an adjustment added (if you’ve underpaid) based on actual use the previous 12 months. Its another convenient billing option for members, especially those who want a consistent monthly payment. Don’t forget that on an annual basis, you’re required to settle the amount of unused or overused energy consumption.
This option is only available for residential members. To learn more about how to sign up or if you qualify, contact MTE at 877-777-9020, a local area office, or through our contact form.
Prepay allows you to add money to your account before you the electricity is consumed, and well calculate your usage each day and deduct your consumption from your accounts balance. This option is great for those who want to pay for their electricity as they go or avoid paying a deposit when establishing membership. Prepay allows you to add money through the myMTE app, over the phone, through Money Gram, or by stopping by one of our seven local offices. If youve already signed up and are looking for the terms and conditions, just click here.
This option is only available for residential members. To learn more about how to sign up or if you qualify, contact us at 877-777-9020, a local area office, or through our contact form.
Traditional billing is how members have paid for electricity for more than 80 years. At the end of your billing cycle, you pay for the energy consumed. This is great for those who arent looking for a change and want to simply pay for what they use.
MTE exists to make life better for our members. We understand how electricity brings you light, comfort, and connection. We also understand how important it is to remain affordable, reliable, safe. Our members often ask us questions about their bills, and weve compiled the most frequent ones below.
If you have any questions, comments, or concerns, please reach out to us at 877-777-9020, by stopping at a local office, or through our contact form.
myMTEMC How To Guide – Pay Your Bill via Web Portal
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