As a Midco customer, you have multiple ways to pay your monthly bill for services like cable TV, internet, and home phone. While you can easily pay online through your Midco account, sometimes it’s quicker and more convenient to just pick up the phone and take care of it.
In this guide, we’ll explain how to use Midco’s automated phone payment system to check your balance and make a payment in just a few minutes.
Overview of Paying Midco Bills by Phone
To make the process fast and easy, Midco offers an automated pay-by-phone system. By calling their toll-free number, you can:
- Check your current account balance
- Make a one-time payment on your bill using a bank account, credit or debit card
- Setup recurring auto-pay for future bills
- Get payment history and confirmations
Midco’s pay-by-phone system is available 24/7 Just dial the number and follow the voice prompts The entire payment process takes only a few minutes.
Below we’ll walk through the step-by-step instructions for paying your Midco bill conveniently over the phone.
Midco’s Pay-By-Phone Number
To access Midco’s automated phone payment system, simply call 1-800-888-1300.
This toll-free number can be used to pay your bill anytime day or night.
When you call, an automated voice system will guide you through the payment options.
Select Account Type
The first prompt will ask you to select the type of Midco account you wish to access:
- Press 1 for Residential accounts
- Press 2 for Business accounts
Choose option 1 for your personal Midco account registered under your name and address. Select 2 for a business account under your company’s name.
Enter Midco Account Number
Next, use your phone keypad to enter your 10-digit Midco account number, followed by the # sign.
Your account number can be found at the top of your Midco bill. Carefully enter the digits one by one.
The system will repeat your account number back to confirm it matched their records for the calling phone number.
Choose Billing Options
You’ll then need to choose whether you want info for your:
- Current bill (Press 1)
- Previous bills (Press 2)
Press 1 in most cases to check your new balance and make a payment on your latest monthly bill.
Hear Balance and Due Date
After choosing option 1, the automated voice will state your total current balance owed along with the due date.
Make a note of the balance amount so you know how much to pay. Also take down the due date so your payment posts on time.
Make a Payment
With your current balance and due date, you’re ready to make a payment.
When prompted, press 1 to make a one-time payment. Press 2 to setup recurring auto-pay for future bills.
Select Payment Method
You’ll then need to select how to make the payment:
- Press 1 to pay from your bank account
- Press 2 to pay with a credit/debit card
The system will then walk you through entering the needed card or bank account information to process the payment.
Confirm Payment Details
Listen to confirm the payment amount, date, and method before authorizing the transaction.
Follow any remaining voice prompts to finish and confirm your payment.
Get Payment Confirmation
At the end, you’ll receive a payment confirmation or reference number.
Your account balance will update immediately and service will continue without disruption.
And that’s it! By calling Midco’s automated line at 1-800-888-1300, you can easily pay your bill by phone 24/7.
Tips for Paying Midco Bills by Phone
Here are some handy tips for a smooth pay-by-phone experience:
- Have your Midco account number close by when calling
- Call a few days before your bill’s due date
- Pay in a quiet area to clearly hear prompts
- Follow voice instructions to navigate the system
- Have payment info like card numbers ready
- Note down the confirmation number
- Call during off-peak hours to reduce wait times
Midco’s pay-by-phone system makes it quick and convenient to pay your bill from home. Give it a try to simplify your monthly payments!
Summary of Paying Midco Bills by Phone
To recap, here are the key steps to pay your Midco bill using their automated phone system:
- Call 1-800-888-1300
- Select account type
- Enter Midco account number
- Choose current or past bill
- Hear balance and due date
- Make one-time or recurring payment
- Pick payment method
- Confirm details
- Get confirmation number
With these simple prompts on your phone, you can take care of your Midco bill payment in just minutes. Setup recurring auto-pay for even more convenience going forward.
Looking for Midco locations?
Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.
Have leased equipment you need to return to Midco? You can send it to a specific address or contact us to request a prepaid shipping label.
Need to mail us something? (Please note: Do not mail equipment to this address.)
Midco PO Box 5010 Sioux Falls, SD 57117
If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. You can also email us at [email protected]. For written inquires, send mail to:
4020 W Cayman St Sioux Falls, SD 57107
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FAQ
Can you pay Midco bill with a credit card?
How do I contact Midco customer service?
Does Midco have a grace period?
Does Midco have an app?
How do I make a one-time payment to Midco?
You can also make a one-time payment by mailing a check to Midco by the due date or by contacting customer care at 1.800.888.1300. Always be sure to schedule your payment to allow for processing time before your statement due date. The date you select for the bill (s) to be paid is the date the payment process will begin.
What payment methods does Midco accept?
We accept payments by check, through checking and savings accounts, and by credit card (MasterCard, Visa and Discover). Choose what payment method works for you – Midco doesn’t charge a fee to take a payment. Online: In My Account, you can pay by credit card, checking or savings account. We offer auto pay and one-time payment options.
How do I pay my Midco Bill?
Online: In My Account, you can pay by credit card, checking or savings account. We offer auto pay and one-time payment options. Phone: Call 1.800.888.1300 to pay with your credit card, checking or savings account. Mail: Send your check with your statement stub or name and account number to: Midco, PO Box 5010, Sioux Falls, SD 57117.
How do I send a check to Midco?
Phone: Refer to the instructions on this page. Mail: Send your check with your statement stub or name and account number to: Midco, PO Box 5010, Sioux Falls, SD 57117. Note: If you experience issues trying to make a payment online, you may need to disable your browser’s pop-up blocker, as it may be preventing the payment window from displaying.
How do I access my Midco account?
Log into My Account or register now. Unlock the full potential of your Midco account with My Account. Sign up and access all your Midco information. With My Account, you can: View your statement and pay your bill. Manage account details, users and profile info. Set notification preferences. Get important account notifications.
How do I pay my Midco statement?
Phone: Call 1.800.888.1300 to pay with your credit card, checking or savings account. Mail: Send your check with your statement stub or name and account number to: Midco, PO Box 5010, Sioux Falls, SD 57117. Did your name change? Do you need to update the address where you receive your Midco statement? We’d be happy to help. Just contact us.