Mid South Synergy provides essential electricity, water, wastewater, and internet services to homes and businesses across Texas As a customer, you are responsible for paying your Mid South Synergy bill on time each month to avoid late fees or service interruptions.
In this comprehensive guide, we’ll outline the various ways you can pay your Mid South Synergy bill conveniently online, by phone, in person, or by mail.
Online Bill Pay
The easiest way to pay your Mid South Synergy bill is through the online customer portal. Simply create a free account on the Mid South Synergy website and you’ll have access to
- View and download current and past bills
- Make one-time payments by credit/debit card or e-check
- Set up recurring automatic payments
- Receive bill due reminders and confirmations
- Monitor daily energy and water usage
You can pay immediately or schedule payments for a future date. There are no processing fees for online payments. Just have your account number handy when you log in.
Pay by Phone
For those who prefer to speak with a representative, Mid South Synergy offers a 24/7 automated phone payment system. Call 1-888-525-6677 and follow the prompts to pay your bill by credit/debit card or checking account.
You will need to enter:
- Your Mid South Synergy account number
- Service address zip code
- Payment information
At the end, you’ll receive a confirmation number to note the payment details. Phone payments post to your account within 1 business day.
Pay by Mail
If you would rather mail in a payment, simply send a check or money order along with your payment stub from your paper bill. Make sure to:
- Write your Mid South Synergy account number on the payment
- Mail at least 7-10 days before the due date to ensure on-time delivery
- Send to the payment address printed on your bill stub
Track when your mailed payment is processed to avoid late fees. Allow extra time for postal mail delays.
Authorized Payment Locations
For cash payments, Mid South Synergy has partnered with local businesses and retailers to offer in-person payment options. There are over 20 authorized payment locations accepting cash bill payments on behalf of Mid South Synergy.
Visit the Mid South Synergy website and use the payment location finder tool to see which stores are nearby. You will need to bring your paper bill with the payment due amount. Get a receipt from the merchant after paying.
Payment Kiosks
In addition to authorized payment sites, Mid South Synergy offers self-service payment kiosks 24/7 at local offices in Navasota, Montgomery, and Huntsville. The kiosks accept cash, check, or money order payments.
Kiosk features include:
- Bilingual English and Spanish instructions
- Printable payment receipts
- Immediate crediting of payments to your account
- No coin payments accepted
Look for the Mid South Synergy payment kiosks right on-site for secure and convenient bill payment.
Budget Billing
For consistent electric bills month-to-month, enroll in Mid South Synergy’s Budget Billing program. This levels out payments over the year based on your past energy usage and expected costs.
To qualify for Budget Billing:
- Be a member for at least 12 months
- Have a good payment history without late fees
Your personalized budget amount gets reviewed and adjusted quarterly as needed. Contact Mid South Synergy to sign up for Budget Billing.
Payment Arrangements
If you are struggling to pay your bill on time, call Mid South Synergy before the due date to discuss payment arrangement options, such as:
- Extending your due date by a few weeks
- Setting up a multi-month deferred payment plan
- Making a partial payment now and a payment plan for the remainder
- Reducing your monthly payments through Budget Billing
As long as you reach out before your service is scheduled for disconnection, Mid South Synergy will work with you on alternate payment solutions.
Payment Assistance Programs
For those facing financial hardship, Mid South Synergy partners with local nonprofits and charities to offer utility financial assistance programs. Some options are:
- Low Income Energy Assistance Program (LIHEAP)
- MidSouth Charitable Foundation grants
- Local church and community assistance funds
If you need help paying utility bills, contact 211 to be matched with programs providing aid. Grant eligibility is based on factors like income, household size, and circumstance.
Don’t let an unpaid utility bill become a crisis. Stay on top of your Mid South Synergy account with convenient bill pay options, usage insights, and payment help if necessary. Consistent payments ensure uninterrupted essential services.
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Why make the switch
We don’t just work here, we live here too. Founded on MidSouth Electric Co-op principles, we are committed to serving our local communities by providing 24/7 support and repairs to every subscriber.
Your safety is our priority. We provide free network security to every subscriber with a MidSouth router to ensure your data is protected against online threats.
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Pay As You Go Launches
FAQ
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What payment methods does Midsouth Electric Co-op accept?
You will need: MidSouth Electric Co-op accepts VISA, MasterCard, Discover, and American Express. If you are paying by check, please have your bank account number and bank routing number available. At the end of your call, you will get a message confirming the amount you paid and the date your payment will be posted to your account.
Does Mid-South synergy have a payment kiosk?
Mid-South Synergy recently installed payment kiosks at each local office with plans to install more in the near future. The first kiosk was installed at the co-op’s Montgomery office on Highway 105, and the second was installed at the headquarters in Navasota. The kiosk accepts cash, checks and credit card payments 24 hours a day, 7 days a week.
What billing options does Midsouth electric offer?
MidSouth Electric offers two billing options Regular monthly billing Or Prepaid Metering. Which Billing Option do you prefer? (REGULAR or PPM)
What services does Midsouth Electric Co-op offer?
We look forward to serving you with your electric and water service needs. MidSouth Electric Co-op is committed to providing high quality service to every home and business in our community. · Please complete all the fields of the application and read the terms and conditions before submitting the application.
How many billing cycles does Midsouth Electric Co-op have?
MidSouth Electric Co-op operates with four billing cycles per month. This enables us to be flexible in meeting your budget needs. The following table helps you better understand the four billing cycles. Match the due date on your current bill with the dates in the table to determine your current billing cycle.
Where is Midsouth Electric Co-op located?
Headquartered in Navasota, MidSouth Electric Co-op has district offices in Montgomery and Huntsville. The cooperative serves members in Grimes, Montgomery, Madison, Walker, Brazos and Waller county.