If you’re a resident or business owner in Miami County, Ohio, you likely receive monthly bills for water and sewer services. Paying these utility bills is essential to keep service flowing and avoid late fees or shutoffs. But mailing checks or visiting an office to pay in-person can be time consuming and inconvenient. Fortunately, Miami County Sanitary Engineering offers simple bill payment solutions to save you time and hassle.
In this guide, we’ll cover everything you need to know about paying your Miami County utility bill online, by phone, or through automatic withdrawal.
Overview of Payment Options with Miami County Sanitary Engineering
Miami County Sanitary Engineering provides water and sewer services to unincorporated areas of Miami County as well as several municipalities like Tipp City and Troy. They offer several ways to pay your monthly bill
- Online – Through the department’s online payment portal
- By phone – Via an automated phone system
- Automatic withdrawal – Monthly auto-payment from your bank account
- By mail – Sending a check or money order to the billing office
- In-person – At the Sanitary Engineering office in Troy, OH
The online portal, phone payments, and automatic withdrawal offer the most convenience by avoiding trips to the post office or billing office. But all payment methods reliably deliver your funds to the right place to pay your balance.
Step-by-Step Guide to Paying Your Bill Online
For fast, simple bill payment access anytime the Miami County Sanitary Engineering online portal is the top choice. Follow these steps to pay your water/sewer bill online
-
Click “Pay Here” to access the payment portal
-
Select “New Users Click Here” and enter your account and contact information
-
Create a username and password
-
Log into your payment portal account
-
Select Miami County Sanitary Engineering as the payee
-
Enter your 11 digit account number along with any special characters
-
Input your service address in ALL CAPS
-
Enter payment amount and submit your payment
Once submitted, the funds will immediately transfer from your bank account or credit/debit card to pay your Miami County utility bill.
Paying Your Bill by Phone
To handle your utility bill payment over the phone, follow these steps:
-
Call 1-866-720-5752 for the automated phone payment system
-
Select option 1 for water/sewer payments
-
Input your 11 digit account number along with any special characters
-
Enter your service address in ALL CAPS
-
Follow prompts to enter payment method and amount
-
Stay on the line to receive a confirmation number
The automated phone payment system is available 24/7. Just be sure to note the confirmation number at the end as proof of your payment.
Automatic Withdrawal for Hands-Off Bill Payment
Never miss a payment again by enrolling in automatic withdrawal with Miami County Sanitary Engineering. This pulls your monthly payment directly from your bank account. To begin:
-
Download the auto-pay enrollment form at www.miamicountyohio.gov
-
Fill out the form with your account and banking details
-
Attach a voided check and submit the form by mail, email, or in-person
Once set up, you’ll receive bills for your records but payments will process automatically on the 15th of each month. Contact Sanitary Engineering to cancel or change accounts.
Remember These Tips for a Smooth Payment Experience
-
Double check account numbers and address info when entering online or by phone.
-
Allow 3-5 business days for mailed payments to post to your account.
-
Keep bank account funds sufficient on withdrawal date for automatic payments.
-
Save payment confirmation numbers for your records.
-
Contact Sanitary Engineering with any payment questions!
Enjoy Convenient, Stress-Free Utility Bill Payment
Miami County Sanitary Engineering offers flexible ways to pay your water and sewer bills. Pay online, by phone, through auto-withdrawal, and more for your convenience.
Say goodbye to paper checks and standing in line to pay bills. With modern payment options from Sanitary Engineering, you can take care of your monthly utility bill quickly and painlessly from home. Simplify your life and try streamlined bill payment today!
Water & Sewer Department
Find service or division specific telephones and email addresses
Send an email with your inquiry to Water and Sewers Customer Relations
Submit an inquiry or comment using a detailed form for proper routing
Miami-Dade County maintains more than 8,500 miles of underground water lines, as well as approximately 4,100 miles of sewer lines, serving some 2.4 million residents and thousands of visitors. Our drinking water is regularly tested to ensure its quality and surpasses federal, state and local standards.
The multi-year Capital Improvement Program ensures high quality drinking water and wastewater services are in compliance with all regulatory requirements. Water conservation efforts help protect this important natural resource while also educating future generations on the importance of smart water use.
Pay your water bill and get access to all of your account and billing services.
Your contributions will help customers in need pay their water bills and find peace of mind.
Use the calculator to find out your payments and payment plan end date based on your customer billing type, either monthly or quarterly, and the amount due.
Apply for rebates on indoor bathroom fixtures and learn many ways to implement water-saving techniques.
The Capital Improvement Program is enhancing and upgrading water and sewer infrastructure with state-of-the-art technology.
All new construction, changes of use and most renovations for residential and commercial projects must be evaluated and approved.
Life is made up of a series of moments, and Miami-Dade Water and Sewer Department is reliably there for you through them all.
Ask AVA, your Automated Virtual Assistant. AVA can answer questions related to payment extensions, bill payments and payment options.
Residents can receive rebates for the purchase and installation of high-efficiency toilets, faucets and showerheads.
A high water bill is usually caused by undetected leaks. Find ways to spot them and fix them.
Learning how to read your water meter is important. It is also a key indicator whether water may be wasting due to leaks.
Is cloudy water from the kitchen or bathroom tap safe to drink or use? Read more to find out.
Miami-Dade County residents and business owners must remember that lawn watering is not allowed between 10 a.m. and 4 p.m. daily.
A hub to share current statuses about construction and permitting projects from Water and Sewer, other utilities and municipalities.
A premise location certification lists any outstanding water and sewer balances on a property.
Learn about the water and sewer treatment process.
Your contributions will help customers in need pay their water bills and find peace of mind.
While doing your holiday cooking, be sure to get rid of fats, oils and grease the right way. Can it. Cool it. Trash it.
During this required two-week period, some customers may notice a chlorine taste or smell. This temporary condition will not cause any adverse health effects.
Thirteen pint-sized Picassos were recognized by the Miami-Dade Board of County Commissioners for winning the 16th annual Every Drop Counts Childrens Poster Contest.
The Miami-Dade Water and Sewer Departments new social awareness campaign, Water is Life, encourages residents to pause and reflect on waters critical role on their day-to-day lives, and share their stories on social media by tagging @MiamiDadeWater and using the hashtag #WaterIsLife.
WASD has been ranked as the number one large water utility in the South Region for customer satisfaction, for the second consecutive year. This prestigious recognition was awarded by industry-leading market research firm, J.D. Power.
The Miami-Dade Water and Sewer Department (WASD) has recently partnered with the Florida Department of Economic Opportunity (DEO) and Promise to introduce the federally funded Florida Low Income Household Water Assistance Program (LIHWAP) to customers in our County.
Miami-Dade Countys Water and Sewer Departments Water Wisely program offers residents water conservation programs and tips to become more water efficient and still maintain beautiful yards and landscaping.
Lessen your paper clutter by signing up for Water and Sewers Paper Billing. Your water bill will be conveniently emailed directly to your inbox, so youll never have to worry about misplacing your paper statement again.
Rebates are available on qualified high-efficiency toilets, faucets and showerheads that save money and conserve water.