Simplifying Your Medical Bills with Medstar Shah Medical Group’s Online Bill Pay

Managing medical bills can be stressful and time-consuming. However, Medstar Shah Medical Group offers a convenient online bill pay system to view statements and pay bills for hospital, physician, and other services. This article explains how Medstar Shah Medical Group’s online bill payment system works and the benefits it provides patients.

Overview of Medstar Shah Medical Group’s Bill Pay System

Medstar Shah Medical Group’s online bill pay system allows you to view and pay medical bills from Medstar Health hospitals, physicians, and services in one place. After creating an account on the Medstar patient portal, you can see all your Medstar charges on a single statement This consolidated statement includes services from across the Medstar system, such as

• Hospital stays and procedures
• Physician office visits
• Lab tests and imaging services
• Physical therapy and other outpatient services

In addition to viewing statements online Medstar’s bill pay system enables you to

• Pay bills immediately by credit card, Apple Pay, Google Pay or bank account
• Set up recurring payments or payment plans
• Receive bill notifications by text or email
• Access statements anytime
• Get live chat help for billing questions

Consolidating all your family’s Medstar bills in one place makes it easier to manage medical expenses.

Benefits of Using Medstar Shah Medical Group’s Online Bill Pay

Switching to Medstar Shah Medical Group’s online system offers many advantages over traditional paper billing, Benefits include

1. Convenience

With online bill pay, you can view and pay your family’s medical bills anytime, anywhere. There is no need to wait for statements in the mail, write checks, or worry about payments getting lost. The online system is accessible 24/7 via the Medstar patient portal.

2. Payment Flexibility

Medstar Shah Medical Group offers multiple payment options through its online system:

• Credit/debit card – Visa, Mastercard, American Express, Discover
• Apple Pay – For iOS devices
• Google Pay – For Android devices
• ACH/electronic check – Directly from your checking account

You can pay the full balance due or set up customized payment plans that work with your budget. Recurring payments are also available to make bill pay automated each month.

3. Statement Accessibility

Paper medical bills can easily get misplaced or damaged. With online bill pay, you have unlimited access to your Medstar statements for at least 12 months. You can view, download, or print statements anytime you need them. Electronic statements are also safer and more secure than paper bills sent through the mail.

4. Updated Charges

Paper statements may not reflect your most recent medical charges. But with online bill pay, you see your up-to-date account balance and new charges from the past billing cycle. This helps avoid unexpected bills or charges you didn’t know about.

5. Environmental Sustainability

Viewing and paying bills online is paperless and environmentally friendly. Medstar Shah Medical Group estimates its online bill pay system saves over 475,000 printed pages annually. By reducing paper use, online billing helps protect forests and landfill space.

How to Enroll in Medstar Shah Medical Group Online Bill Pay

Enrolling in Medstar Shah Medical Group’s online bill pay system takes just a few minutes. Simply follow these steps:

1. Go to the Medstar patient portal at https://www.medstarhealth.org/mymedstar-patient-portal/billing/.

2. Click “Enroll Now” under the login box.

3. Enter your Medstar account number from a recent paper statement. Click “Look Up Account”.

4. Verify your personal details like name, address, and date of birth. Click “Yes, this is me”.

5. Create a username and password for your account. Agree to the site’s terms and conditions.

6. Start viewing statements online and making payments!

After enrollment, you can log into your account anytime to manage bills. Mobile apps for iOS and Android also allow bill pay access on smartphones and tablets.

For help with enrollment or billing questions, call Medstar Shah Medical Group customer service at 410-933-4966. Representatives are available Monday to Friday from 8 AM to 6 PM.

Frequently Asked Questions About Medstar Shah Medical Group Bill Pay

If you are considering Medstar Shah Medical Group’s online bill payment system, you may have some common questions. Here are answers to a few frequently asked questions:

What is the difference between a statement and bill?

A statement shows your account activity, charges, payments, and balance due for a period of time. A bill is the actual request for payment of your outstanding balance. You will get periodic statements from Medstar, but a bill when payment is due.

When are payments due?

Payments are typically due within 30 days of receiving a bill. However, payment plan options allow you to spread balances over 6 or 12 months depending on your balance amount.

Is financial assistance available?

Yes, Medstar Shah Medical Group has financial counselors to help uninsured and underinsured patients apply for free or discounted care based on income and family size. More details are available at https://www.medstarhealth.org/mymedstar-patient-portal/billing/financial-assistance-policy/ or by calling 1-800-280-9006.

What if I have bills from other Medstar hospitals or doctor’s offices?

The online bill pay system consolidates statements from across Medstar Health into one account. So you can view and pay bills from multiple hospitals, physicians, labs, therapy centers, and more in one place.

Can I still receive paper statements?

You will need to enroll in electronic statements to use the online bill pay system. However, you can print copies of electronic statements if you prefer paper.

Is my billing information secure?

Yes, Medstar uses advanced encryption and security measures to protect your personal and payment information. Statements and data are not shared with third parties.

Conclusion

Medstar Shah Medical Group’s online bill payment system simplifies medical bill management with consolidated statements, payment flexibility, accessibility, and other features. By providing secure 24/7 account access, Medstar’s bill pay website and mobile apps offer convenience for patients to view balances and make payments. If you have bills with Medstar Health, enroll in online statements and bill pay to make your medical expenses easier to track and manage.