How to Pay Your Medical Services of America Bill Online

When you or a loved one relies on home medical equipment and services from Medical Services of America (MSA) you want an easy way to pay your bill. MSA offers several convenient online payment options through their website to make paying your medical bill simple and hassle-free.

Online Payment Portal

The easiest way to pay your MSA bill is through their online payment portal at www.msahealthcare.com/pay-your-bill. This secure portal allows you to review your account balance, make one-time payments, or set up recurring payments.

To start, you’ll need to have your MSA account number handy. This can be found on your monthly statement. Go to the payment portal and select “Make a Payment.” Here you can input your account number and set up your payment details.

The portal accepts Visa, Mastercard, Discover, American Express, or electronic check Enter your card or checking account information to complete the payment There are no fees for paying online using the portal.

Once the transaction is complete, you’ll receive a confirmation email for your records. Paying through the online portal is fast, easy, and secure.

Setting Up an Online Account

For added convenience, you can create an online account with MSA This allows you to store your payment information for future transactions.

To set up an account, go to the payment portal and select “Setup My Account.” You’ll need to input your account number, name, email address, and create a secure password.

With an online account, you can check your balance at any time and make one-time payments. You’ll also receive email notifications when a new statement is ready to view and pay.

Enroll in AutoPay

The best way to avoid late fees and save time is to enroll in AutoPay through the MSA payment portal. With AutoPay, your monthly balance is automatically charged to your stored credit card or bank account.

When you’re logged into your online account, find the AutoPay section and turn this feature on. Choose whether to use your card on file or enter bank account details for payments.

Once AutoPay is active, you’ll receive an email confirming the amount and date prior to each payment. Your account will stay current without any effort on your part.

Pay by Phone

If you need to speak with an MSA representative, you can also pay your bill over the phone. Call 1-800-845-5850 and select option 3 for billing.

A customer service agent can take your payment over the phone using a credit/debit card or electronic check. There is no fee for paying by phone. You can also set up recurring payments this way.

Just make sure to have your account number, card, and billing address ready when you call. Paying by phone allows you to get live assistance.

Send a Payment by Mail

If you prefer to pay your MSA bill by check, you can send it by standard mail. Make your check payable to Medical Services of America and include your account number on the memo line.

Mail your check to:

Medical Services of America
PO Box 71248
Charlotte, NC 28272-1248

Allow 7-10 business days for your mailed payment to reach the MSA payment center. Paying by mail does come with a risk of being late if the check is delayed.

Avoid Late Fees

One tip when paying your MSA bill is to pay early to avoid late fees. MSA bills are due within 30 days of the statement date. A 10% late penalty applies to any past due balance.

Setting a reminder on your calendar to pay as soon as you receive the bill can help avoid delayed payments. And enrolling in AutoPay ensures your bill is paid on time every month.

Review the total balance due and due date as soon as your statement arrives so you can plan your payment accordingly. Paying before the deadline helps avoid expensive late fees.

Keep Your Account Current

Letting your MSA account become past due can lead to service interruption. If your balance goes unpaid for an extended period, MSA reserves the right to stop service due to non-payment.

Don’t let a past due balance disrupt your access to important medical equipment and supplies. Use the convenient online payment options to keep your account current.

Schedule payments as soon as you receive your bill to prevent past due issues. And set payment reminders on your calendar so you never miss a payment due date.

Payment Plan Options

If you’re struggling to pay your MSA balance in-full, contact their billing department to ask about payment plan options. Based on your financial situation, they may allow you to split your balance into multiple smaller payments over time.

Just be proactive in reaching out before your account becomes seriously past due. MSA would rather work out a payment plan than have to send an account to collections.

Be transparent about your financial hardship and willingness to pay what you can each month. Ask what flexible arrangements may be available for your situation.

Get Copies of Statements and Receipts

Sometimes you may need a copy of a past MSA statement or payment receipt for records. You can access PDF copies of statements and receipts right from your online account.

Log in to your account portal and find the statements section. Here you can pull up, view, print, or download any past statements. Receipts for payments are also available to view and download anytime.

Having digital access to these records makes it easy to access your MSA account history whenever needed. This can be useful for insurance claims or filing taxes.

Update Billing Address and Account Details

If you move or need to update your personal details, be sure to log into your MSA account and make the changes. It’s important to keep your billing address, phone number, and payment information up-to-date.

Making updates through your online account portal ensures your bill and statements reach the right place each month. Don’t risk a delay in your statement by failing to update your contact information with MSA.

Keeping all your account details current also makes the payment process smoother each month when your bill comes due.

Convenient Online Account Management

The online portal through Medical Services of America provides a secure and convenient way to manage payment of your medical bills. Paying online saves time and gives you flexibility in how you pay each month.

Use the MSA website to review your balance, make one-time payments, enroll in AutoPay, update details, access statements, and more. Keeping your account current online is the smartest way to pay your MSA bill stress-free.