As a Medford Water customer, you have several convenient options to pay your water bill on time each month. In this comprehensive guide I’ll walk through the various ways you can pay your Medford Water Commission bill online, by phone in person, or by mail.
Online Payment Options
Paying online through the Medford Water website is the quickest and easiest way to take care of your water bill
Setting Up Your Online Account
To pay online, you first need to register for an online account at www.medfordwater.org. Make sure to have your account number and customer number ready. These two IDs are printed on your paper bill.
Once registered, you can view bills, see payment history, set up autopay, and more. I recommend going paperless to save time and trees.
One-Time Online Payments
If you prefer not to register, you can still make one-time payments through the online payment portal without logging in. Just enter your account details and payment info to complete the transaction.
Payment Methods Accepted
Medford Water accepts Visa, Mastercard, Discover, American Express, or electronic check for online payments.
Paying by Phone
Call 541-774-2430 to make a payment over the phone using Medford Water’s automated system, available 24/7. Your payment will process the next business day for after-hours calls.
What to Have Ready
Before you call, make sure you have your account number, credit/debit card, or checking account information ready for automated entry.
Paying In Person
You can pay your water bill in person at:
Medford Water
200 S Ivy St, Room 177
Medford, OR 97501
The office is open Monday-Friday 8am-5pm, excluding holidays. You can pay at the front desk by cash, check, or credit card.
Paying by Mail
To pay by mail, write your account number on the check and include your payment stub in the envelope provided with your bill. Mail to:
Medford Water
200 S Ivy St, Room 177
Medford, OR 97501
Allow 3-5 business days for mailed payments to be received and processed.
24-Hour Drop Boxes
Medford Water has drop boxes at various locations around town for check payments only. See www.medfordwater.org for drop box locations.
Avoid Late Fees
To avoid late fees, your payment must be received by the due date printed on your bill, typically within 2 weeks.
If your account becomes past due, you will receive shut off notices by mail. To restore service after disruption, the past due balance plus fees must be paid in full.
Payment Assistance Programs
If you are struggling financially, Medford Water partners with local organizations to provide bill payment assistance:
- St. Vincent de Paul
- The Salvation Army
- ACCESS
Contact them directly to see if you qualify for aid to avoid service interruptions.
Key Takeaways for Paying Your Medford Water Bill
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Pay conveniently online anytime at www.medfordwater.org
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Call 541-774-2430 to use the automated phone payment system
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Visit the Medford Water office Monday-Friday to pay in person
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Mail check payments to 200 S Ivy St, Room 177, Medford, OR 97501
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Use drop boxes for check payments only
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Avoid late fees by paying before the due date
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Seek bill assistance if needed to maintain service
With multiple payment options, paying your Medford Water bill is quick and easy. Set up an online account to manage bills digitally or make one-time payments online 24/7.
BIDS, RFPS, & RFQS
Category: Construction & Building Projects
CIP #: CIPW-22-00280
BID Info: MEDFORD WATER OPERATION CENTER
Plans:
Click here for documents (download at no charge); email [email protected] or call 541-774-2459 for the login password.
Pre-Bid Meeting: Thursday, November 14, 2024 at 10:00 am – Remote via Microsoft Teams
Hundreds of Medford residents not paying utility
What is the Medford Water Commission?
The Medford Water Commission (MWC) provides water for about 91,100 residents living in the area of Medford City, Oregon. Established in 1922, the Medford Water Commission currently obtains its supply from a surface water source, Big Butte Springs. When the demand arises, water from the Rogue River is used to supplement the springs supply.
Does Medford have a water utility fee?
When the Medford Water Commission first started billing on behalf of the City, sewer was the only City utility fee, which was directly related to water usage. Today there are up to eight fees, most of which have no relation to water usage.
How do I contact Medford Water?
Medford Water is committed to meeting customer needs for information and service, providing timely and accurate billings, and collecting payments fairly and equitably. Call our Customer Service Team at (541) 774-2430 for: Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. You will find links to water rates and other helpful topics below.
What does a Medford Water Bill include?
Your bill from Medford Water contains charges for water service, which provides the means to bring reliable, high-quality drinking water all the way from the source to your tap.
How do I pay my city of Medford utility bill?
Fees are also used to maintain parks, public right-of-ways and provides funds for public safety. The City of Medford offers several ways to pay your utility bill. Simplify your life by paying your monthly City of Medford Utilities bill through our Self Service Portal. Pay Your Bill Enroll in Auto-pay Pay by Phone In-Person Mail
What is a Medford Water Account Number?
The account number is the second set of 7 numbers (Y) after the dash, and is specific to the address. This section shows your Previous Balance, Payments, Balance Forward, and New Charges. The water bill from Medford Water contains charges for water service, which provides the means to create clean drinking water.