Figuring out how to pay your monthly premium bill for health insurance through the Massachusetts Health Connector can be confusing for many members. With online payments, mail-in coupons, and third-party billing administrators, the process definitely takes some explaining.
As a Massachusetts resident myself who has navigated this system, let me walk you through the various ways you can pay your MassHealth Connector bill easily and on time each month.
Paying Online
The fastest and most convenient way to pay your MassHealth Connector premium is through the Member Portal at MAhealthconnector,org Here are the steps
- Login to your account using your username and password
- Click on the “Pay My Bill” link
- Choose which family member’s premium you are paying if you have a family plan
- Enter credit/debit card information or bank account details
- Submit payment
Online payments post instantly and you receive an emailed receipt You can set up autopay too so payments are automatic each month
Paying by Phone
You can pay your Health Connector premium over the automated phone system by calling 1-800-862-4840. Follow the prompts to enter your account number and credit/debit card information to process the payment.
Paying by Mail
If you received a paper billing statement and detachable coupon from the Health Connector, you can return the coupon with a check or money order to:
Health Insurance Processing Center
PO Box 4195
Taunton, MA 02780
Be sure to include your account number on the check and allow 7-10 days for mail payments to process.
Third-Party Billing
Some members have their Connector premium automatically deducted from their paycheck, pension, or Social Security benefit. This third-party billing is arranged by your employer, retirement plan, etc. Check with your human resources department if you have questions on third-party billing arrangements.
Avoiding Late Fees
The Health Connector charges a $20 late fee if your monthly payment is not received by the due date on your statement. So be sure to pay on time through the online member portal, phone system, mail, or third-party billing to avoid penalties.
And if you anticipate having trouble making a payment any month, call Member Services at 1-800-862-4840 to explain your situation and request an extension or alternative payment arrangement. They can often waive late fees if you communicate proactively.
Managing the payment process for your MA Health Connector coverage does not need to be an exercise in frustration. Now that you know the online, phone, mail and third-party billing options available, you can pay your premium smoothly and on time every month.
Open Enrollment with Massachusetts Health Connector
FAQ
How do I pay my MassHealth connector bill online?
Is MassHealth connector the same as MassHealth?
How do I access my MassHealth online?
What is the income limit for the Massachusetts Health Connector?
How do I pay my ma Health Connector bill online?
You can pay your monthly premium by using your bank’s online bill pay. Follow your bank’s instructions for setting up the online payment and delivery date. Search for and select MA Health Connector. Make sure the address is PO Box 970063 Boston, MA 02297-0063. Include your 9 digit account number beginning with 7.
How do I contact MassHealth If I don’t have a Health Connector account?
If you want to know about other household members and you have a MassHealth or Health Connector account, Click here. If you don’t have an account, call Customer Service at (800) 841-2900. TDD/TTY: 711. If you already have health benefits from MassHealth or the Health Connector, log in to review.
How do Health Connector payments work?
For payments with no designation of allocation to health or dental plan, the payments will be applied according to the Health Connector payment application rules. Using AutoPay, enrollees may elect to have their monthly payment automatically debited from a checking or savings bank account on a recurring basis.
How do I pay for Health Connector?
You can pay in person by check or money order in Boston or Worcester. If mailing using a next-day delivery service, payments should be addressed to the Health Connector’s Portland Street address below.
How do I Find my Health Connector billing account number?
You’ll find your Billing Account Number on the insurance bill that you get from the Health Connector. This number will always begin with the number seven. If you’re enrolling and paying your premium for the first time, you’ll need to be sure to pay by the 23rd of the month to complete your enrollment.
What is a Health Connector Bill?
The Health Connector is responsible for premium billing and processing payments for its enrollees. The bill will show the total premium for members covered under the policy as well as any federal and/or state subsidies applied to reduce the amount owed by the subscriber and any discounts applied to reduce the amount owed by the subscriber.