Paying your Mason County utility bill for water, sewer and solid waste services is easy with the available online, phone, mail and in-person options. As a customer of Mason County Utilities in Washington state, you have several convenient payment methods to choose from each month or billing cycle. Read on for full details on how to pay your Mason County utilities bill.
Pay Online
The easiest way to pay your Mason County utility bill is online through Point & Pay, the county’s authorized online payment processor.
To make a one-time payment online, you don’t need to register for an account. Simply go to Mason County’s Point & Pay website and enter your account number and last name or business name. Then enter your payment info and submit.
If you prefer, you can create an online account in Point & Pay to store your payment information and view payment history. Accounts are free.
Online payments are fast secure and post to your account immediately after the transaction processes. You can pay by debit/credit card or eCheck.
Pay By Phone
To pay your Mason County utility bill by phone, call 360-427-9670 ext 450. You will need to provide your account number and billing address
Phone payments can be made by debit/credit card or eCheck. There is a convenience fee of $2 for payments under $80 and 2.5% of the payment amount for totals over $80.
Phone payments process immediately after the transaction is completed.
Pay By Mail
To pay your utility bill by check or money order through the mail, send your payment to:
Mason County Public Works100 W. Public Works DriveShelton, WA 98584
Be sure to include your account number and service address on the payment. Allow 5-7 business days for mailed payments to process and post to your account.
Pay In Person
You can pay your Mason County utility bill in person at the Public Works office located at:
100 W. Public Works Drive
Shelton, WA 98584
Office hours are Monday-Friday, 8AM-4PM excluding holidays. In-person payments can be made by cash, check or credit/debit card. There is a convenience fee for credit/debit card transactions – $2 for payments under $80 and 2.5% of the total for payments over $80.
Payment Assistance
If you are having difficulty paying your Mason County utility bill, you may qualify for payment assistance, flexible payment plans or other help. Contact the utility department to learn about available bill aid programs.
Some options include:
- Payment arrangements to spread past due balances over multiple months
- LIHEAP (Low Income Home Energy Assistance Program) for qualifying households
- Mason County Community Action rent/utility assistance
Manage Your Account Online
Create a free Point & Pay online account to view your billing history, make one-time payments, set up automatic payments and more. You can also opt in to receive paperless billing and account notifications by email.
Automatic Payments
For worry-free bill payment, enroll in automatic payments through Point & Pay. Your utility bill amount will be automatically deducted from your checking/savings account each billing cycle. Payments will process on your due date.
To enroll, create an account in Point & Pay and complete the auto-pay enrollment process. This service is free.
Account Management Tips
- Provide accurate account and contact information to Mason County Utilities
- Open bills promptly and notify the utility of any issues
- Make payments on time to avoid late fees
- Contact Mason County Utilities with any billing questions or for account help
Paying your Mason County utility bill is quick and straightforward. Choose the online, phone, mail or in-person option that works best for you each month. Contact Mason County Utilities if you need assistance with bill payment, aid programs or account management.
Make a One-Time Payment
Make a one-time payment with PayNow. Easy Bill Pay with no registration required.
Pay Your Bill Online
Log into SmartHub to pay your bill online or
or
Download the SmartHub app via your device’s app store.
See our SmartHub page for step-by-step directions and links.
PUD 3’s Budget Billing Program
Does Mason County accept credit card payments?
Mason County now gladly accepts credit card payments for Utilities and Solid Waste bills. The following convenience fees will apply to all payments made in person or over the phone: $2.00 for amounts under $ 80. Mason County Utilities and Waste Management is a Division of the Mason County Public Works Department.
How do I contact Mason County Public Works?
The Public Works Facility main office is available by phone from 7:00am to 4:30pm Monday thru Thursday and 8:00am to 4:30pm on Fridays (except Holidays). Contact Us by Email Pay Utility Bills Online Mason County now gladly accepts credit card payments for Utilities and Solid Waste bills.
How much is a convenience fee in Mason County?
The following convenience fees will apply to all payments made in person or over the phone: $2.00 for amounts under $ 80. Mason County Utilities and Waste Management is a Division of the Mason County Public Works Department. It is responsible for managing water, waste water and solid waste facilities in the unincorporated areas of Mason County.
What does Mason County public works do?
Mason County Public Works has the responsibility of engineering, construction, maintenance and administration of the Mason County Road System as defined in RCW 36.75 – 36.88. This includes all County Roads but none of the State Routes or the City of Shelton Streets. The Public Works Department is one of the County’s largest departments.
Does Mason County garbage & recycling offer online bill pay?
Mason County Garbage & Recycling offers Online Bill Pay saving you time for more important things. With an automatic payment plan, the monthly bill is recurrently charged to your credit card or debited from your checking account on a pre-set date every month without you having to do a thing.
What does the Mason County Water Management Department do?
It is responsible for managing water, waste water and solid waste facilities in the unincorporated areas of Mason County. This includes operations of the Rustlewood and Beards Cove water systems and the Rustlewood, North Bay/Case Inlet, and Belfair water reclamation/sewer collection and treatment facilities.