How To Pay Your Macon Water Authority Bill: A Complete Guide

Paying your monthly water bill to the Macon Water Authority (MWA) is an important responsibility. Failure to pay on time can lead to service disruption, penalties and fees. Luckily, the MWA offers numerous convenient payment options to fit any schedule or preference.

In this comprehensive guide, we’ll walk through the various ways to pay your MWA water bill, from online payments to autopay and more.

Overview Of Macon Water Authority Bill Payment

The MWA provides water and wastewater treatment services to over 180,000 residents in Macon-Bibb County, Georgia.

Customers receive monthly bills for their water usage that are due by the printed due date. Bills can be paid via:

• Online
• Phone
• Mail
• In person
• Autopay
• Third party locations

Payment types accepted include cash, check, debit/credit cards, and money orders. Let’s explore these options in more detail.

Paying Your MWA Bill Online

The easiest and most convenient way to pay your water bill is online through the MWA customer portal. To pay online:

1. Go to maconwater.org and click “Pay Bill”

2. Login with your account number and PIN

3. Select “Pay Now” and choose a payment method

4. Enter payment details and submit

Online payments via the MWA portal can be made using Visa, Mastercard, Discover, debit cards, or electronic checks. A processing fee of $2.75 applies for debit/credit card payments.

You can also set up autopay through the portal to have your bill automatically paid each month from your bank account.

Paying Your MWA Bill By Phone

To pay your water bill over the phone:

1. Call 1-844-517-9741

2. Follow the automated prompts to enter your account number and payment details

3. Confirm the payment information and submit

The MWA phone payment system is available 24/7 and accepts Visa, Mastercard, Discover, debit cards, and electronic checks. Phone payments also incur a $2.75 debit/credit card processing fee.

Paying By Mail

To pay your MWA bill by physical mail:

• Make a check or money order payable to “Macon Water Authority”

• Write your account number on the memo line

• Mail to:

  Macon Water Authority

  PO Box 100037

  Atlanta, GA 30348-0037

Be sure to allow 5-7 business days for mailed payments to be received and processed by the MWA to avoid late fees.

Paying Your MWA Bill In Person

For in-person bill payment, you can visit the MWA Headquarters at:

790 Second St.

Macon, GA 31202

Payments can be made in person Monday-Friday from 8am-5pm. A drive-thru window and drop box are also available for after-hours payment drop off.

Cash, check, money order, and debit/credit card payments are accepted. The $2.75 card fee applies to debit/credit transactions.

Autopay For MWA Bills

Forget late payments for good! With autopay, your MWA water bill is automatically paid from your bank account each month.

To set up autopay:

1. Login to your account on maconwater.org

2. Click your name and select “Payment Methods”

3. Choose “Autopay” and enter your bank account number

4. Save changes

Going forward, your balance due will be automatically deducted from your bank account on the bill due date. Easy!

Third Party Payment Locations

The MWA partners with Kroger, Walmart, and local check cashing stores for quick bill payment. There are 18 authorized third party payment locations in Macon-Bibb and surrounding counties.

To pay at a third party retailer, bring your MWA account number and the MWA zip code (31202-0108). Cash and debit/credit cards are accepted, but service fees may apply.

Key Tips For Paying Your MWA Bill

Follow these tips for smooth MWA bill payment:

• Pay by the due date to avoid late fees
• Have your account number handy for all payment methods
• Don’t mail cash – high risk of loss
• Allow 5-7 days for mailed payments
• Save time with autopay or online payments

Paying your water bill doesn’t have to be a chore. With multiple options from the MWA, choose the payment method that suits your needs and take control of your utility payments.