Receiving medical care should not be followed by hassles when it comes time to pay your hospital bill. Lowell General Hospital offers patients multiple simple and secure methods to pay their statements. By understanding your bill payment options with Lowell General you can easily keep your account in good standing.
About Lowell General Hospital
Lowell General Hospital is a private, nonprofit hospital located in Lowell, Massachusetts. With roots going back to 1891, it provides comprehensive medical care across multiple specialties. Lowell General operates two major campus locations as well as several satellite facilities throughout the region.
Lowell General Hospital has 295 beds and employs over 300 primary care doctors and specialists. It handles nearly 15,000 inpatient cases, 75,000 emergency visits, and 500,000 outpatient encounters each year. Lowell General provides complete care from basic wellness needs to complex cases.
Overview of Lowell General Hospital Bills
There are a few key things to understand about Lowell General Hospital bills:
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Separate bills You will receive separate bills from the hospital facility and from any doctors who treated you This is standard practice
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Varying timeframes: Bills can arrive weeks or even months after discharge. Do not disregard bills thinking they are errors.
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Multiple statements Your visit may generate multiple statements as various charges are processed over time
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Itemized charges: The bill outlines room fees, medications, supplies, nursing care, procedures, etc. Review it closely.
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Insurance: Provide your insurance information upfront so the hospital can bill your provider. You are responsible for any charges insurance does not cover.
Keeping these billing specifics in mind helps avoid confusion when your Lowell General statements arrive.
Online Bill Pay with Lowell General
The fastest and most convenient way to pay your Lowell General Hospital bill is through online bill pay on the hospital website:
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Visit www.lowellgeneral.org and click “Pay My Bill”
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Select whether you are paying as a patient or guarantor
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Enter your account number, date of birth, and invoice number
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Payment can be made by credit/debit card or electronic check
Online bill pay allows 24/7 access from your computer or mobile device. Payments post instantly to your account. Create an online profile to view billing history and enroll in auto-pay.
Pay by Phone
To pay your Lowell General bill over the phone:
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Call 978-937-6600 to speak with a billing representative
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Provide your account details and the agent will process your payment
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Have your credit card or bank account information ready
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A small processing fee applies to phone payments
Phone payments offer a quick way to pay during business hours. However, online payments avoid the extra fees.
Pay by Mail
To submit payment by physical check:
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Make checks payable to Lowell General Hospital
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Write your account number clearly on the check memo line
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Include your statement remittance coupon to expedite processing
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Mail to: Lowell General Hospital PO Box 541 Lowell, MA 01853
Allow 7-10 days for mailed payments to avoid late fees. Pay early in your bill’s cycle for on-time crediting.
In-Person Payment at Lowell General
To pay your hospital bill in-person:
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Visit the Patient Accounts office at Lowell General
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Located off East Campus Drive near Main Lobby entrance
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Office hours are Monday-Friday from 8am-4pm
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Accepts cash, checks, money orders, and credit/debit cards
Paying at the hospital allows you to speak directly with a representative if any bill questions arise. However, online and phone options avoid an extra trip.
Financial Assistance Options
If you are unable to pay your Lowell General bill in full due to financial hardship, promptly contact the financial counselors to discuss assistance options:
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Payment plans spreading costs over several months
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Reduced-cost care based on income eligibility
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Medicaid/Medicare assistance for qualifying patients
Let the hospital know immediately if you anticipate issues paying your full balance. Their team can advise on possible solutions for your situation.
Keep Your Lowell General Account Current
Don’t let medical bills become a source of stress. Lowell General Hospital offers convenient online, phone, mail, and in-person payment options to fit any schedule. Setup auto-pay to eliminate monthly bill worries altogether. Communicate with their billing team if you have any questions or need assistance. Keeping your hospital account current is vital for your ongoing care.
Is Lowell General Hospital – Main Campus threatening to send you to collections for a bill you can’t afford to pay?
If you have a recent medical bill for an emergency visit or any other reason, you might be getting letters or calls telling you to pay that bill before it is sent to collections and shows up on your credit report.
It’s not too late to get help. Nonprofit hospitals in Lowell, MA and across the country are required by law to offer charity care programs to patients. That means they cancel bills for people who don’t make enough to afford their bills. And they have to consider your application for 240 days after the first bill – even if they have already sent you to collections.
Are you looking for medical bill help? Many patients of Lowell General Hospital – Main Campus in Lowell, MA, and across the United States, can’t afford to pay their hospital bills.
Most hospitals offer discounts or bill forgiveness based on income. On average, a family of 4 earning less than $100,000 a year will qualify. We can help you apply — for free. Learn more about charity care.
These examples show who might qualify for a discount. Every hospital policy is different. Your hospital may be more or less generous. See if you qualify.
Household of 1 making $46,000
Household of 2 making $63,000
Household of 3 making $80,000
Household of 4 making $97,000
* On average in 2024, households under 212% of the Federal Poverty Level will qualify for free care, and families under 311% will qualify for discounted care. These averages are derived from Dollar For’s national database of hospital financial assistance policies.
See if you qualify for medical bill forgiveness from Lowell General Hospital – Main Campus or any other U.S. hospital.
If you’re eligible, Dollar For can help you apply for charity care in Lowell, MA, either on your own or with assistance from our experienced Patient Advocates. Our service is completely free — no strings attached. Learn more about how Dollar For works.
How to negotiate your medical bills | Life Kit
FAQ
What hospital is Lowell General affiliated with?
Who is the chief of surgery at Lowell General Hospital?
Does Lowell General take Cigna insurance?
What is the mission of Lowell General Hospital?
What services does Lowell General Hospital offer?
Lowell General Hospital offers a full range of pharmacy services including a wide variety of over the counter medications, wellness products, and convenience items for patients, public, and staff members.
How can I pay my Lowell General Hospital Bill?
You can pay your Lowell General Hospital Bill using doxo with your Visa, MasterCard, Discover credit card or debit card, Apple Pay, or your bank account.
How do I contact Lowell General Hospital doxo?
You can contact Lowell General Hospital directly by phone at 978-937-6000. At doxo, you can pay your Physician, Health System bills. Do you work for Lowell General Hospital?
Is there a help desk at Lowell General Hospital?
The Help Desk is available to assist affiliated staff and clients of Lowell General Hospital 24 hours a day, 7 days a week, 365 days a year. This page contains web resources available for Lowell General Hospital administrators, clinicians and staff. Unauthorized access is strictly prohibited.
How do I get an annual report from Lowell General Hospital?
To get the most recent annual report from Lowell General Hospital, you can view it online. For annual reports from prior years, you may request one from the office of the president by calling 978-937-6200.
Is Lowell General Hospital a good hospital?
It is a general medical and surgical facility. The evaluation of Lowell General Hospital also includes data from Lowell General Hospital and Lowell General Hospital, Saints Campus. Lowell General Hospital in Lowell, MA is rated high performing in 2 adult procedures and conditions. It is a general medical and surgical facility.