Paying your water bill is a necessary chore that comes around each month for homeowners and renters alike. While writing a check and mailing it in is still an option, paying your water bill online is fast becoming the preferred method for many residents of Los Banos, California.
Online bill pay offers a quick, easy way to ensure your payment gets in on time, without having to worry about checks getting lost in the mail. The City of Los Banos offers a user-friendly website where residents can pay their utility bills 24/7. Read on to learn everything you need to know about paying your Los Banos water bill online.
Overview of Los Banos Utility Billing
The City of Los Banos provides water, sewer, garbage, and stormwater services to around 40,000 residents. Customers are billed for these municipal utilities every month.
The city recently transitioned to a new online utility billing and payment system through a company called Tyler Technologies. With this updated system, customers can easily:
- View account balances
- Check past bills
- Sign up for paperless billing
- Pay bills online
Online payments can be made by credit card, debit card, or electronic check The system also allows customers to store payment information for future use
How to Sign Up for an Online Account
If you’re new to paying your Los Banos utilities online, the first step is to register for an account on the Municipal Online Payments website
To sign up, you’ll need your utility account number, which can be found in the top right corner of your latest paper bill.
The process involves:
- Going to the website and selecting “Sign Up”
- Entering your account number, the service address, and an email address
- Creating a username and password
Once your account is created, you’ll be able to start managing and paying your bills online.
The city has also published a handy PDF guide that walks you through the entire sign-up process step-by-step.
Making a One-Time Payment
After you’re logged into your account, paying your water bill online takes just a few clicks.
To make a one-time payment:
- Select the account you want to pay from your dashboard.
- Choose “Pay Now” to proceed to the payment screen.
- Enter the payment amount (the current balance by default).
- Select your payment method and enter the necessary info.
- Review the details and submit payment.
The online system accepts VISA, MasterCard, Discover, American Express, and electronic checks. You’ll receive an emailed receipt after your payment is processed.
Setting Up Recurring Payments
If manually paying each month seems like a hassle, you can enroll in auto-pay through the online system. This automatically charges your card or bank account for the total monthly balance on the due date.
To start recurring payments:
- Open the account you want to enroll.
- Choose “Recurring Payments” in the left menu.
- Select a payment method and enter the details.
- Pick the day each month that you want payments processed.
- Review and submit the request.
You can cancel or edit recurring payments any time through your online account. The system will send payment confirmations and reminders according to your preferences.
Getting Paperless Billing
Tired of clutter from paper bills and reminders? With an online account, Los Banos utility customers can opt-in to paperless billing and receive statements electronically instead.
To go paperless:
- Locate the “My Profile” link from your account dashboard.
- Open the Paperless Settings section.
- Toggle the slider for each account to “On” to enable e-bills.
- Verify your email address is correct.
- Save your preferences.
Once enabled, you’ll get bills delivered to your email inbox each month. You can print them if needed or reference them online. Logging in also lets you view up to 12 months of past statements.
Benefits of Paying Online
Switching to online payments for your Los Banos water bill offers numerous advantages:
- It’s fast and easy – takes just minutes without leaving home
- Pay anytime – access your account 24/7, 365 days a year
- Automatic payments – set and forget recurring bills
- Paperless billing – reduce clutter and wasted paper
- Payment tracking – see status and history at a glance
- Added security – encrypted transactions and account login
- Receive reminders – never miss a payment or due date
- No checks to write – skip trips to drop off payments
- No more late fees – on-time payments processed instantly
In short, paying your water bill online helps simplify the process and saves you time each month. The city’s user-friendly system makes every aspect quick and convenient for customers.
Contacting Los Banos Utility Billing
The finance department handles utility billing and payment processing for the City of Los Banos.
If you have any questions about your water bill account, need help with online sign-up or payments, or want to provide feedback on the new system, contact them at:
Phone: (209) 827-7000
Email: [email protected]
Mail: 520 J Street, Los Banos, CA 93635
Customer service staff are available Monday through Friday (except major holidays) from 8:00 am to 5:00 pm Pacific Time to assist utility billing customers.
Frequently Asked Questions About Paying Water Bills Online
Here are answers to some common questions about paying city utility bills online in Los Banos:
What are the service fees for online payments?
There are no service fees from the city for paying your water bill online using an electronic check from your bank account. Fees of around 2.5% may apply for credit/debit card transactions.
When will my online payment be applied to my account?
Online payments are typically applied to your account within 1-2 business days.
Is paying online safe and secure?
Yes, the city uses industry-standard encryption and security measures to protect your data and transactions.
What if I selected the wrong payment amount?
Contact utility billing staff immediately if you accidentally paid the wrong amount. They can help resolve the issue.
Can I still get a paper bill if I pay online?
Yes, signing up for online payments does not automatically enroll you in paperless billing. You can continue receiving mailed statements.
What if I forget my online account password?
Use the “Forgot Password?” link on the payment site to reset your password using your email address.
Convenience of Online Bill Pay
Paying your utilities online is all about convenience and simplicity for customers. The City of Los Banos has implemented a user-friendly system through Tyler Technologies that makes it easy to view, manage, and pay your water bill from home.
Registering for an online account allows you to monitor usage and charges, set up recurring payments to avoid late fees, go paperless, check payment history, update details, and more. Instead of writing and mailing checks each month, you can pay in just a few clicks on your computer or mobile device.
Online payments help customers save time while ensuring their water keeps flowing uninterrupted. For the many benefits it offers, paying your Los Banos water bill electronically is an option worth considering.
Water Bill Assistance Resources
The United States Department of Health and Human Services has developed the following resources to help families and communities that need assistance with paying their water or sewer bill.
A water or sewer utility must be enrolled in LIHWAP in order for a household to be eligible for a benefit. Many, but not all, water and sewer systems accept LIHWAP payments for past due and current bills.
To confirm if your water or sewer utility is participating in LIHWAP visit:
If you have questions about LIHWAP or the LIHWAP supplemental benefit please contact the CSD toll-free customer helpline at (866) 675-6623.
Supplemental Benefit – Frequently Asked Questions
CSD distributed remaining LIHWAP water assistance funds to provide a “supplemental benefit” to eligible, previously-served LIHWAP beneficiaries.
The LIHWAP supplemental benefit is additional, one-time financial assistance for households that previously applied for and received a LIHWAP benefit. The LIHWAP supplemental benefit is automatically applied to eligible households water or sewer utility bills.
Customers do NOT need to apply for a LIHWAP supplemental benefit. If you are eligible, the benefit is automatically sent to your water or sewer utility to be applied to your utility bill.
For more information about the LIHWAP supplemental benefit visit: