Paying your monthly electricity bill to Lincoln Electric System (LES) is easy and convenient. LES offers multiple options to suit your needs, including online, by phone, by mail, or in person. This guide will outline the various bill payment methods, provide tips for paying on time, and answer common questions.
Overview of LES Bill Payment Options
Lincoln Electric System makes paying your electric bill straightforward with these options
- Online – Pay via the LES customer portal using a credit/debit card or bank account.
- Phone – Call the LES payment line anytime to pay with a card.
- Mail – Send a check or money order with your bill stub to the payment mailing address.
- In Person – Visit the LES Service Center or authorized payment locations to pay by cash, check, or money order.
Most customers choose the convenience of online payments. However, LES provides alternative ways to pay for those who prefer phone, mail, or in-person service.
No matter how you decide to pay, you’ll need your LES account number, name, and address handy to process the payment correctly
Below we’ll explore the specifics of each payment method.
Paying Online at LES.com
LES encourages customers to take advantage of online bill payment through their secure customer portal. Here are the steps:
- Go to LES.com and click on “Pay Bill”
- Select the account you want to make a payment for
- Choose a payment method such as credit/debit card or checking account
- Enter payment details and amount
- Review payment summary for accuracy
- Submit payment
Online payments are applied immediately to your LES account, so your new balance will be reflected right away.
The LES customer portal also allows you to:
- View past bills and payment history
- Sign up for paperless billing
- Manage payment methods
- Enroll in budget billing
- Access electricity usage graphs
Online payments provide the fastest way to pay your LES bill conveniently on your own schedule.
Paying by Phone
In addition to online payments, LES offers a dedicated phone number for payments:
LES Payment Line: (402) 475-4211
To pay your electric bill by phone:
- Call the LES payment line at the number above
- Select the “Pay Bill” option when prompted
- Enter your 10-digit LES account number
- Follow the prompts to make a payment using your debit/credit card
- Receive a confirmation number at the end
The automated phone payment system is available 24 hours a day, 7 days a week. Your payment will be immediately credited to your account.
Paying by Mail
If you prefer to mail in your payment, simply follow these steps:
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Write your LES account number on your check or money order
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Include the payment stub from your latest bill
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Make the check payable to “Lincoln Electric System”
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Mail to:
Lincoln Electric System
PO Box 2986
Omaha, NE 68103-2986 -
Payments are typically processed within 3-5 business days
Mailing your payment allows plenty of time before your due date. Just make sure to mail it at least 7-10 days early to ensure on-time delivery.
Paying In Person
LES offers multiple authorized walk-in payment locations as a convenience for customers:
- LES Service Center (2620 Fairfield St, Lincoln, NE)
- Local Runza, Hy-Vee, and Super Saver stores
- Amigo’s Markets
- Russ’s Market stores
To pay in person:
- Bring your paper bill or LES account number
- Provide cash, check, or money order for the amount owed
- Receive a receipt from the clerk
Paying at the LES Service Center or authorized retailers provides friendly in-person service. Store payment hours vary by location.
Tips for Paying Your LES Bill On Time
Follow these tips and best practices when paying your LES electricity bill:
- Pay a few days early each month to account for processing times
- Sign up for text/email reminders to avoid late payments
- Contact LES immediately if you anticipate difficulty paying on time
- Set up autopay or recurring payments for automatic drafting each month
- Update payment method right away if your card expires or is lost/stolen
- Review statements routinely to catch any billing errors early
- Notify LES if your contact information changes to avoid missed notices
Staying on top of your electric bill ensures you maintain uninterrupted service. Establish a regular payment routine that fits your needs.
Troubleshooting LES Payment Problems
Despite your best intentions, you may run into occasional issues when trying to pay your LES bill. Refer to these troubleshooting tips for common payment problems:
Can’t log into your LES account – Reset your password or call LES to have your login credentials reset. Provide account verification info.
Error processing payment – Double check card number, expiration date, and CVV entered. Try a different card or bank account to rule out any issues.
Late payment fees – Contact LES immediately if your payment will be late for any reason and request a waiver of the fee due to extenuating circumstances.
AutoPay issues – Make sure your payment method on file has not expired or been closed. Update card details or bank account with LES to resolve.
Billing errors – Reach out to an LES agent to investigate and resolve any unknown charges or billing discrepancies.
Service disconnection – If your service was disconnected due to non-payment, contact LES as soon as possible to discuss payment arrangements and restoration of service.
The LES customer support team is available to help resolve any payment difficulties. Reach out promptly for personalized assistance.
Frequently Asked Questions About LES Bill Payment
We’ve compiled answers to some of the most common questions about paying your LES electricity bill below:
What is the LES customer service phone number?
You can reach LES customer support at (402) 475-4211 from 7:30am to 5:30pm CT, Monday through Friday. The automated payment line is (402) 475-4211.
Where can I pay my LES bill in person?
LES bills can be paid at the LES Service Center lobby, Runza, Hy-Vee, Super Saver, Amigo’s Market, and Russ’s Market locations across Lincoln. Visit the LES website for a complete list of authorized walk-in payment sites.
What is the mailing address to send my LES payment to?
LES payments can be mailed along with your bill stub to:
Lincoln Electric System
PO Box 2986
Omaha, NE 68103-2986
When is my LES bill due each month?
LES bills are typically due around the same date each month depending on your meter read cycle. Your specific due date is printed on each monthly statement. Bills are usually due 20-25 days after being issued.
Does LES offer same day or expedited payment options?
Payments made online, by phone, or at the LES Service Center by 5:00pm CT will be processed same day. In-person payments at other authorized locations take 1 business day to process.
What are the fees for late LES payments?
LES will charge a 5% late fee on any overdue balance not paid by the due date printed on your monthly bill. Make payments on time to avoid penalties.
Can I pay by credit or debit card?
Yes, LES accepts Visa, Mastercard, American Express, and Discover credit/debit cards for online and phone payments. Cards cannot be used for mail or in-person payments.
Paying Your LES Electricity Bill
Lincoln Electric System offers a variety of payment options like online, phone, mail, and in person to provide optimal convenience. Setting up autopay through the LES customer portal can simplify the process further.
Use this guide to understand the different bill payment methods available to LES customers. Reach out to the customer support team with any questions or issues. Consistently paying your electric bill on time ensures uninterrupted service for your home or business.
