The Easiest Way to Pay Your Lincoln County Public Works Bill Online

Paying your utilities bill just got a whole lot easier thanks to Lincoln County’s online payment system As a resident of Lincoln County, you can now securely pay your water, sewer, garbage collection and other public works bills entirely online without ever having to leave your home

In this article, I’ll walk you through everything you need to know about paying your Lincoln County Public Works bill online. We’ll cover how to sign up for an account what payment methods are accepted when your payment will process and much more. By the end, paying your bill online will be a breeze.

Why Pay Your Public Works Bill Online?

Here are some of the biggest benefits of paying your Lincoln County Public Works bill online:

  • It’s fast and convenient – Skip the drive and wait at the public works office by paying online 24/7. Payments process in real time so your account is credited immediately.

  • Multiple payment options – Pay with a credit card, debit card or electronic check all through the online payment system.

  • View payment history – Your online account stores past payments so you can easily track your payment history.

  • Schedule recurring payments – For hands-off bill pay, you can opt for auto-pay to have payments processed automatically each month.

  • It’s secure – The online payment system uses industry-standard encryption to keep your information safe.

  • Avoid late fees – Since online payments process instantly, you don’t have to worry about postal delays causing a late payment fee.

  • Get email reminders – Opt in to receive email notifications when your bill is ready and nearing the due date.

  • Go paperless – Reduce clutter and save trees by going paperless with online-only billing.

  • Mobile friendly – The online payment system works great on smartphones and tablets so you can pay from anywhere.

How to Pay Your Lincoln County Public Works Bill Online

Ready to start paying your public works bill online? Here is a simple step-by-step guide:

Step 1: Register for an Online Account

First things first, you’ll need to register for an online account through the county’s payment portal.

Visit www.lincolncountync.gov/2347/Online-Payments and click on the “Pay Water Bill” button. This will take you to the payment portal login page. Under the login fields, click “New users register here” to create an account.

You’ll need your 6-digit customer ID number and mailing address zip code from your latest utility bill to register. The system will walk you through creating a username, password and security questions.

Step 2: Connect Your Public Works Account

Once registered, you can connect your specific public works account to your online profile.

To do this, click “Connect New Service Account” and enter your 6-digit customer ID number exactly as it appears on your utility bill along with your mailing address zip code.

This links your online account to your home’s public works service and billing account. You can connect multiple accounts if you have service at more than one address.

Step 3: Make a One-Time Payment

When you log into your online account, you’ll see any active or past due balances ready for payment.

To make a one-time payment, simply:

  • Select the account you want to pay.
  • Enter the payment amount.
  • Select a payment method – credit card, debit card or electronic check.
  • Enter your payment details and submit.

The funds will immediately transfer from your payment method and post to your utility account. It’s that easy!

Step 4: Enroll in Recurring Auto-Pay

For hands-off bill pay, enroll in auto-pay through your online account. With auto-pay, your bill is paid automatically each month on the due date using your default payment method on file.

To enroll:

  • Go to your account settings.
  • Click “Auto Pay Enrollment”.
  • Check the terms and conditions box and submit.

Your account will now be set to auto-pay each month. The funds will be automatically debited from your linked payment method on the bill due date. You’ll just need to ensure your payment method stays current.

Step 5: Go Paperless

Since you’re paying online, you can now ditch the paper bill and go paperless!

On your account homepage, click on “Paperless Options” to enroll in paperless billing. Make sure your email is up-to-date to receive electronic bills and reminders moving forward.

Payment Methods Accepted

The Lincoln County online payment system accepts the following payment methods:

  • Credit cards – Visa, Mastercard, Discover and American Express cards are accepted. Credit card payments incur a transaction fee.

  • Debit cards – Any debit card with a major card logo can be used. Debit payments also have a transaction fee.

  • Electronic checks – Free payments can be made directly from your checking or savings account. You’ll need your account number and routing number to set up an e-check payment.

For exact fee amounts, refer to the fee schedule on the online payment site.

When is my Payment Due?

Lincoln County Public Works bills for water, sewer and garbage collection on the following cycles:

  • Water bills are issued monthly and due within 25 days of the billing date.
  • Sewer bills are issued quarterly and due within 30 days.
  • Garbage collection bills are sent every 6 months and due net 30 days.

To avoid any late fees, make sure to pay your bill in full no later than the listed due date on your monthly/quarterly/biannual bill.

With auto-pay enabled, you don’t have to worry about missing a due date. Your scheduled auto-pay will process each bill on the due date.

Payment Processing Timeframes

One major perk of paying online is instant payment processing. Here is when payments made on the portal will post to your account:

  • Credit/debit card payments – Posted to your account immediately upon approval.

  • Electronic check payments – Posted to your account within 1 business day.

  • Auto-pay payments – Processed on the due date.

No more waiting for the mail or driving to the public works office. Online payments are fast and convenient.

Get Email and Text Alerts

To stay on top of your bill, sign up for email and/or text alerts through your online account. You can get reminders for:

  • Bills ready for viewing
  • Bills due soon
  • Failed payments
  • Accounts enrolled in auto-pay

Having these handy notifications helps you always pay your bill on time and avoid any penalties.

Is Paying Online Safe?

Absolutely! The Lincoln County online utility payment system uses industry-standard encryption technology to keep your data safe and secure.

Your payment details are tokenized and transmitted using Secure Sockets Layer (SSL) protocol with 256-bit encryption. This is the same technology used by major banks and retailers.

Rest assured all your personal information is kept fully secure throughout the payment process. Only you can view or edit payment data from your online account profile.

Get Support Paying Your Bill Online

The county’s online payment portal offers top-notch customer service in case any questions or issues come up.

If you need support with online bill pay, contact the payment site’s toll-free customer service line at 1-800-272-9829. Support agents are available 24/7 to help troubleshoot.

You can also email [email protected] or click on the “Help” link at the top of the payment portal for self-service FAQs, how-to videos and chat support.

The Lincoln County Public Works department can also assist with account-specific questions at (555) 555-1234 during normal business hours.

Convenience, Security and Simplicity

Paying your public works bill online with Lincoln County is convenient, safe and a breeze to do.

Gone are the days of mailing checks or sitting in a long line during your lunch break. Now you can securely pay your bill anywhere, anytime in just minutes with a few quick clicks.

Sign up for an online account today to start experiencing the ease and convenience of online bill pay for yourself. It will make paying your public works bill less of a chore and more of a cinch!

Lincoln County Public Works Bill Pay

Payment Options at Office

We accept CASH ONLY inside our office. Checks may be dropped in our green night drop box at any time. We check the box several times a day. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

Public Works Week 2024

How do I make a payment at Lincoln County water?

We accept cash and check transactions only in the office. All credit and/or debit card payments must be made on our website (www.lincolncountywater.com) or via our telephone payment system at 888-263-9391 beginning 9/03/24. New accounts may be set up between the hours of 8:00 a.m. and 4:00 p.m. Monday through Friday.

How do I make a payment at PWSD 1 of Lincoln County?

PWSD #1 of Lincoln County Office Hours are Monday through Friday 8:00 a.m. to 4:30 p.m We accept cash and check transactions only in the office. All credit and/or debit card payments must be made on our website (www.lincolncountywater.com) or via our telephone payment system at 888-263-9391 beginning 9/03/24.

What is Lincoln County public utilities doing to help?

More information on what Lincoln County Public Utilities is doing to help along with what residents can do to help is available at the link below: Lead Safe Community Portal The Public Works Department provides the following services: Contractor’s Corner News and Awards Office Location Policy and Procedures with Forms Utility Division

Where can I pay my utility bill at Lincoln City Hall?

inside City Hall 1st floor, located to the left near the Finance Department. Utility Billing division can accept payments at the City Hall. Front counters are located on the 1st floor – Utility Billing. Form of payment can be in: Lincoln offers an Automatic Bank Draft (ABD) transaction through the customer’s checking or savings account.

What services does the Lincoln City Department of Public Works provide?

The Lincoln City Department of Public Works provides responsive community services related to planning, design, construction, operation, maintenance and management of public infrastructure: streets, sewer, water treatment, waste water treatment, public buildings and other facilities.

What services does Lincoln County offer?

Sign up for Lincoln Alerts Access the Lincoln County Mapping system GIS / Mapping Pay taxes and utility bills online Online Payments Access the Register of Deeds Land Records inquiry system Register of Deeds Document System Stores archived meeting agendas and minutes Archive Center Stores interactive Forms for County Services and Departments

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