How to Pay Your Liberty Utilities Bill in Missouri

Paying your utility bill on time each month is important to maintain uninterrupted service Liberty Utilities offers several convenient payment options to Missouri customers In this article, we’ll provide a comprehensive guide on how to pay your Liberty Utilities bill online, by phone, by mail or in person in Missouri.

Online Bill Pay

The easiest way to pay your Liberty Utilities bill is online through the Liberty Utilities website Here are the steps

• Go to https://missouri.libertyutilities.com/master/residential/my-account/make-a-payment.html

• Click on “Pay Now” under the Credit Card/Bank Account section. This will redirect you to the secure online payment page.

• Enter your Liberty Utilities account number and the amount you wish to pay.

• Select whether you want to make a one-time payment or set up recurring automatic payments. For recurring payments, you’ll need to enter your payment details each time.

• Enter your credit card or bank account information. Liberty Utilities accepts Visa, Mastercard, American Express, Discover and debit cards.

• Review your payment details and click “Submit Payment” to complete the transaction.

Paying online is secure and allows you to avoid late fees as long as you pay by the due date. You’ll receive a confirmation email with your payment details.

Pay by Phone

You can also pay your Liberty Utilities bill over the phone using an automated system.

To pay by phone:

• Call 1-855-872-3242

• Select option 2 for the secure payment line

• Enter your Liberty Utilities account number

• Follow the prompts to enter your credit or debit card information

• Confirm the payment details

This automated phone payment system is available 24/7. Make sure to call at least 1 business day before your due date to avoid late fees.

Pay by Mail

If you prefer to pay your bill by check or money order, you can mail your payment to:

Liberty Utilities – Missouri
PO Box 75660
Chicago, IL 60675-5660

Steps to pay by mail:

• Write your Liberty Utilities account number on your check or money order.

• Detach the payment stub from the bottom of your paper bill.

• Place the payment stub and check or money order in the return envelope provided.

• Mail the envelope via USPS standard mail. Make sure to allow 7-10 days for the mailed payment to reach Liberty Utilities.

Do not send cash or use staples on the payment materials. Payments with paperclips may experience delays in processing.

Pay in Person

You can also pay your Liberty Utilities bill in person at an authorized payment location. Liberty Utilities has over 130 authorized walk-in payment locations across Missouri, including Walmart stores.

To find an authorized payment location near you:

• Go to https://missouri.libertyutilities.com/master/residential/my-account/make-a-payment.html

• Scroll down and click on “Find your local payment location” under the Pay in Person section.

• Enter your zip code to search for nearby locations.

• Select a location and call to confirm their payment acceptance policies and hours.

When paying in person, have your Liberty Utilities account number and a valid photo ID ready. The payment agents will input your account details to process the payment.

Make sure to pay during the agent’s business hours and at least 1 day before the due date to avoid late fees. Many authorized walk-in locations accept cash, checks, credit cards and money orders.

Payment Options through UnitedHealthcare

If you have a dual health plan through UnitedHealthcare that includes a Utility Bill Credit, you can use your plan’s benefits card to pay your Liberty Utilities bill at any Walmart location.

To use this payment option:

• Take your UnitedHealthcare benefits card and photo ID to any Walmart store.

• Inform the cashier you want to make a Liberty Utilities payment using your benefits card.

• Provide your Liberty Utilities account number.

• The cashier will swipe your benefits card and apply the payment to your account.

Make sure to call the number on the back of your UnitedHealthcare card if you have any issues using this payment method. The credits reset each month so you must use them by the due date.

Automatic Payments

You can simplify bill payment by enrolling in automatic payments through Liberty Utilities. With autopay, your bill is paid on time each month directly from your bank account or credit card.

To enroll in autopay:

• Log into your account on the Liberty Utilities website

• Under “My Profile”, click on “Update Payment Method”

• Select the option to enroll in automatic payments

• Enter your bank account or credit card information

• Specify the date you want payments withdrawn each month

Liberty Utilities will notify you via email or mail before withdrawing the payment amount each month. Make sure to have sufficient funds in your selected account on the withdrawal date.

Budget Billing

If you want more predictable bills, consider Liberty Utilities’ budget billing program. This program averages your usage over 12 months to determine a fixed monthly payment amount.

To enroll in budget billing:

• Call Liberty Utilities at 1-855-872-3242

• Speak to a customer service agent and request to enroll in budget billing

• Provide your account details and confirmation to enroll

• Liberty Utilities will calculate and notify you of your fixed monthly budget payment amount

Budget billing prevents bill spikes in high usage months and makes it easier to budget household expenses. Your account will be reviewed and adjusted quarterly based on actual usage.

Financial Assistance Programs

If you are having trouble paying your Liberty Utilities bill, you may qualify for financial assistance such as:

• Low Income Energy Assistance Program (LIHEAP): Provides federal bill payment assistance for qualifying low income households. Apply through Missouri’s Department of Social Services.

• Winter Care Program: Bill payment credits offered by Liberty Utilities to households at or below 175% of the federal poverty level. Call Liberty Utilities to apply.

• Arrearage Forgiveness: Past due debt forgiveness offered based on income eligibility. Call Liberty Utilities to see if you qualify.

• Payment Arrangements: Liberty Utilities offers flexible payment plan options. Call to set up a plan that fits your financial situation.