Paying your monthly Liberty Utilities bill doesn’t have to be a hassle. Liberty Utilities offers Massachusetts customers various quick and easy ways to pay their gas or electric bill. From online payments to paying in person you can choose the method that works best for your needs. Read on for a comprehensive guide to paying your Liberty Utilities bill in MA.
Online Bill Pay
The fastest and most convenient way to pay your Liberty Utilities bill is online. Here are the steps to pay online:
-
Go to Liberty’s website and click “My Account” then “Make a Payment”
-
If you already have an online account, log in with your username and password. If not, click “My Account Login/Sign Up” to register.
-
On your account dashboard, click “Make a Payment.” Enter your bank account info or credit card number.
-
Input the payment amount and select a payment date. You can pay the full balance, a partial payment, or a set dollar amount.
-
Review the payment details and submit the transaction. Your account will instantly update with the payment.
Paying online takes just a few minutes. You’ll receive an emailed receipt confirming your payment. Online payments are fast, easy, and secure.
Pay By Phone
You can also pay your Liberty Utilities bill easily over the phone:
-
Call Liberty’s customer service line at 1-800-544-4944
-
Select option 2 for payments
-
Enter your 10-digit Liberty account number
-
Choose your payment amount and input your credit card or bank account info
-
A representative will process your payment and provide a confirmation number
Payments made over the phone are applied to your account right away. Just call anytime 24/7 to pay your bill.
Automatic Payments
For hassle-free bill pay, enroll in Liberty’s automatic payment program:
-
Automatic payments deduct your balance from a bank account each month
-
Call 1-800-544-4944 and request to set up automatic payments
-
Provide your account and bank account numbers to activate the service
-
Each bill cycle, your balance will automatically be paid from your bank account
With automatic payments, you never have to remember to pay your bill. It’s paid on time, every time.
Pay By Mail
You can mail your payment to Liberty Utilities:
-
Detach the payment stub from your monthly bill
-
Write your Liberty account number on your check or money order
-
Mail your stub and payment to:
Liberty Utilities
PO Box 219094
Kansas City, MO 64121-9094
Mail your payment 7-10 days before your due date to ensure it’s received on time.
Pay in Person
Liberty Utilities accepts cash payments at authorized pay agents and walk-in centers:
-
Visit Liberty’s website to find pay locations
-
Bring your payment stub and cash to a pay agent
-
Pay with cash at a Liberty Utilities customer center
-
Get a receipt as proof of your in-person payment
Paying in cash allows you to avoid fees and get same-day payment processing.
Payment Tips & Reminders
Keep these tips in mind when paying your Liberty Utilities bill:
-
Pay early to avoid late fees – allow 7-10 days for mail and online payments to process
-
Save payment receipts as proof of payment in case of errors
-
Contact Liberty if your account doesn’t reflect a payment you made
-
Set calendar reminders so your bill gets paid on time every month
Paying your utility bill doesn’t have to be a chore. Liberty Utilities offers flexible options to pay your bill quickly and easily each month. Pay online, by phone, automatically, by mail or in person – the choice is yours! Pick the payment method that suits your needs and say goodbye to bill pay headaches.
Introducing a new Liberty My Account web portal!
- Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. Pay My Bill
- Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. Make Payment The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible. Your account number can be found on your statement.
- When you choose Autopay, your payment is automatically deducted from your bank account. You still receive your bill that will show, in advance, the exact amount and date that your bank account will be debited. Payment will be verified each month on your bank statement. If you wish to cancel Autopay, just contact Liberty Utilities. To take advantage of Autopay, log in to My Account and complete the enrollment form. Sign up for Autopay
Liberty Utilities customers could see bills go up
FAQ
How do I make a payment on Liberty Online?
How do I pay my gas bill in Massachusetts?
Where can I pay my Liberty utility bill?
How do I pay my electric bill in California?
How do I make a payment at Liberty Utilities?
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible.
Does Liberty Utilities offer an online payment service?
Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. For a list of payment locations, click the link below.
How do I contact Liberty Utilities?
The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible. Your account number can be found on your statement. When you choose Autopay, your payment is automatically deducted from your bank account.
Does Liberty Utilities accept cash?
There is no fee for this service. Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service. Where Would You Like To Pay? You can make a one-time payment using a credit card (Visa, Mastercard, Discover, American Express) online . There is a $7.75 processing fee charged by our vendor.
What is liberty my account?
Liberty My Account gives you options on how you interact with us. My Account gives you access to your account online, 24/7. View the videos below for a tutorial on signing up or utilizing the features in My Account. My Account registration and notifications If playback doesn’t begin shortly, try restarting your device.
Can Liberty Utilities be set up as a payee?
Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments.