liberty mutual insurance plano tx

All About Liberty Mutual Insurance in Plano, TX

As one of the largest property and casualty insurers in the U.S., Liberty Mutual Insurance has a major presence in Plano, TX located at 7900 Windrose Avenue. This sprawling campus serves as a key hub for Liberty Mutual’s operations, employing thousands of workers in various roles from insurance agents to claims adjusters, risk managers, IT professionals, and more. Here is an in-depth look at Liberty Mutual’s Plano headquarters and their insurance offerings for Texas residents and businesses.

Overview of Liberty Mutual in Plano

Liberty Mutual has operated its Plano regional headquarters at 7900 Windrose Ave since 2001. Some key facts about this location:

• 15 million square foot campus on a 50 acre site

• Employs approximately 5,500 workers, making Liberty Mutual one of the largest employers in Plano

• 24/7 on-site security team and property management

• Onsite amenities like cafeteria, fitness center, conference rooms, pharmacy, dry cleaning, and more

• LEED Gold certified for sustainability initiatives like solar panels and environmentally friendly operations

This enormous campus serves as one of Liberty Mutual’s main hubs for sales, service, claims, and corporate support functions across their Texas and southwest U.S. customer base. It demonstrates Liberty Mutual’s deep commitment to serving Plano area residents and the broader Texas insurance market.

Liberty Mutual’s Insurance Offerings in Texas

From the Plano headquarters, here are some of the major insurance product lines Liberty Mutual offers Texas customers:

• Auto insurance – Liberty Mutual is the #2 private passenger auto insurer in Texas, offering a full range of coverage like liability, collision, comprehensive, uninsured motorist, and roadside assistance. Discounts like multi-policy, safe driver, and anti-theft device are available.

• Home insurance – Options like homeowners, renters, and condo insurance protect Texas properties from risks like fire, theft, lightning, wind damage, water damage, and personal liability. Discounts can apply for security systems, multi-policies, and more.

• Business insurance – Texas businesses can get coverage like general liability, property, commercial auto, workers compensation, professional liability, cyber liability, and more from Liberty Mutual. Industry-specific solutions are also available.

• Life insurance – Liberty Mutual offers term life, whole life, and accidental death policies to Texas residents to financially protect loved ones.

• Specialty insurance – Coverage like motorcycle, boat, flood, pet, identity theft, and umbrella insurance is also readily available through Liberty Mutual in Texas.

As one of the top Texas insurers, Liberty Mutual offers localized support, risk management guidance, and claims services alongside these insurance products.

Working with Plano Liberty Mutual Agents

Texas customers can purchase Liberty Mutual insurance and get policy service through local Plano agents conveniently located near the 7900 Windrose Ave headquarters. Some benefits of working with a dedicated Plano Liberty Mutual agent include:

• Local expertise – Agents understand the Plano area insurance market.

• Personalized service – They take time to understand each customer’s unique risks and needs.

• Policy guidance – Agents explain coverage options and make recommendations tailored specifically for each client.

• Ongoing support – They act as an ongoing contact for policy questions, changes, etc.

• Claims assistance – Agents help manage the claim filing process and resolve any issues.

Liberty Mutual agents aim to provide insurance counseling, not just sales. Customers benefit from having an expert Plano insurance advisor in their corner.

Getting Support from the Plano Headquarters

In addition to Liberty Mutual’s Plano insurance agents, customers also benefit from direct support and services from the 7900 Windrose Ave regional headquarters itself. This includes:

• Local claims handling – Many Texas claims are managed directly out of the Plano offices, enabling quicker response times.

• Service center – plano customers can call Liberty Mutual’s toll-free number for policy or claims questions and speak directly with representatives at the headquarters.

• Onsite risk management – Liberty Mutual’s Texas-based risk consultants operate from Plano and make local customer site visits.

• Regional underwriting – Insurance applications are reviewed and underwritten locally by Liberty Mutual’s Plano underwriting team.

• IT infrastructure – Liberty Mutual’s Texas customers gain leading-edge digital tools and mobile apps supported from the Plano tech teams.

So the enormous Plano headquarters directly enhances service, problem resolution, and communication for Liberty Mutual insurance customers across Texas.

Plano Headquarters Built for the Future

Liberty Mutual has shown a strong commitment to Texas and the Plano area through its 7900 Windrose Ave regional headquarters. The campus provides:

• Thousands of local jobs – Boosts the north Texas economy.

• Localized service – Supports faster, more tailored service for Texas policyholders.

• Modern facilities – Equipped with latest tools to enhance operations.

• Room for growth – 50 acre site has room to expand as Liberty Mutual’s Texas business grows.

• Community involvement – Liberty Mutual and its Plano employees actively give back through volunteerism, grants, and partnerships.

For Texas insurance customers, it provides the convenience of having a major insurer with local presence and neighborhood-level service. Liberty Mutual’s Plano regional headquarters will continue playing a vital role in supporting the company’s long-term growth across Texas.