Living in Liberty, MO? Paying your utility bill on time each month is an important responsibility. The city offers several convenient ways to pay your water, sewer, trash and other city-provided utilities. This comprehensive guide will walk through the available payment options, online services, support resources and frequently asked questions to master utility bill payment in Liberty, MO.
Utility Services Provided by the City of Liberty
Liberty residents and businesses receive the following utility services from the city government:
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Water Clean, reliable drinking water is supplied to homes and businesses throughout the city Usage is metered and billed monthly
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Sewer: Wastewater from sinks, showers, toilets and other drains is treated by the city sewer system. Sewer charges are based on your water usage.
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Trash Curbside trash pickup for residential garbage, recycling and yard waste is handled by the city sanitation department
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Stormwater: Rainwater drainage systems and storm sewers are maintained by the city to prevent flooding. All properties are charged a monthly stormwater fee.
Paying your utility bill covers the costs of providing these essential services while keeping the Liberty infrastructure operating smoothly. Continue reading to learn how to pay your bill on time and in full.
When are Utility Bills Due in Liberty?
Utility bills are mailed out monthly by the City of Liberty. They will arrive around the same time each month depending on your billing cycle.
Payment for your current utility bill is typically due within 20 days of the statement date printed on your bill. For example, if your bill is dated January 1st, payment is due around January 21st.
Late fees are charged if payment is received after the due date. Service may also be disconnected if your bill is 30 days past due. Pay on time to avoid penalties.
Ways to Pay Your Liberty, MO Utility Bill
The City of Liberty offers various payment options to provide flexibility and convenience when paying your monthly utility bill
Pay Online
For fast and simple bill payment, the city encourages using their online customer portal at LibertyMissouri.gov.
To pay online:
- Visit the portal and register for an account using your account number
- View your bill details and usage
- Make a one-time payment or set up auto-pay
- Pay by credit/debit card or e-check
Online payments are processed immediately so your account stays current.
Pay by Phone
Call 855-495-0704 anytime day or night to pay your Liberty utility bill by phone. Have your account number ready.
You can use a credit/debit card or e-check by following the prompts. Phone payments go through right away for fast billing.
Pay by Mail
Mail a physical check or money order to:
City of Liberty
P.O. Box 801737
Kansas City, MO 64180-1737
Be sure to include your account number on the payment. Allow 7-10 days for processing of mailed payments.
Pay in Person
Visit Liberty City Hall at 101 E Kansas St to pay your bill in person at the cashier’s window. They accept cash, checks and credit/debit payments.
Use a Drop Box
The city has a drop box across from the Liberty Police Department on Missouri St. There is also one at the Liberty Community Center. Simply enclose your payment in the provided remittance envelope.
Payment Support From the City
Don’t hesitate to contact the Liberty Water & Sewer Utility Billing department with any questions or issues related to your utility bill payment.
Reach them at 816-439-4460 or [email protected]. The staff can help with:
- Information on payment options and due dates
- Clarification on your utility charges
- Payment plan set up for past due balances
- Account updates if moving or changing service
- Answers to other utility billing questions
They aim to provide friendly, timely support so you can pay your bill with ease.
Frequently Asked Questions About Liberty Utility Bills
Here are answers to some common questions about utility bills in Liberty:
How often are utility bills sent out?
Bills are mailed monthly to coincide with your billing cycle. Most customers receive a bill around the same date each month.
What should I do if my bill amount seems incorrect?
Contact utility billing to have them review your account and provide details on the charges. Mistakes can be corrected.
What happens if I pay my bill late?
Late fees are charged if payment is received after the due date. Service may also be disconnected if over 30 days late.
Can I split my utility payment into multiple smaller payments?
Yes, you can request a payment plan to divide your balance into several smaller installments.
How can I check if my payment was received?
Payments are typically posted to your account 1-2 business days after being received. Check your balance online.
Is there financial assistance available if I’m struggling to pay?
Yes, the city partners with agencies that provide utility bill financial aid. Contact them to learn more.
Paying your monthly utility bill to the City of Liberty is essential for maintaining your water, sewer, trash and other city services. Use this guide to explore your payment options and utilize the convenient online portal, phone or in-person payments. Reach out to the utility billing department if you need support or have questions about your bill or payment methods.
How Would You Like to Pay?
- Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa. Make a Payment This service uses a third party payment processing vendor.
- Payments for Paperless Billing Customers. Make a one-time payment or set uprecurring automatic payments using your checking account. Make a Payment
Where Would You Like To Pay?
- Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa. Make a Payment This service uses a third party payment processing vendor.
- Authorized Payment AgentsClick the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.*Important: To locate authorized payment locations that do not charge a convenience fee, within the
Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. Find an Authorized Payment Center
- *Temporarily closed due to Covid-19Come see us in person and one of our Customer Care representatives will be pleased to assist you. Location and hours of operation are listed below. Liberty Payment LocationsCustomer Service Hours Liberty 900 Truman Blvd Caruthersville, MO 63830Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 2 Industrial Loop Dr Hannibal, MO 63401Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 2751 N High St Jackson, MO 63755Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 916 N Green St Kirksville, MO 63501Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 1024 Linn St Sikeston, MO 63801Walk-in Mon – Fri 8:00 AM – 4:00 PM Closed for lunch 12:30PM-1:00pm Phones Mon – Fri 8:00 AM – 6:00 PM
- Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:Liberty Utilities – Missouri PO Box 75660 Chicago IL 60675-5660
- Call us if you have any questions or if you wish to make an automated bill payment by phone. Payments can be made by credit card, ATM debit card or checking account.1-855-872-3242