How to Pay Your City of Lebanon Utility Bill

The city of Lebanon provides water, sewer, and stormwater utility services to residents and businesses. As a customer, you have several options to pay your Lebanon utility bill conveniently and on time each month. This guide will cover the available payment methods, fees, and tips for paying your city of Lebanon utilities.

Overview of Payment Options

The city of Lebanon offers the following ways to pay your monthly utility bill:

• Online – Pay by credit/debit card or eCheck via the online payment portal.

• Phone – Call the automated phone payment system 24/7.

• Mail – Send a check or money order with your payment stub.

• Drop Box – Deposit your payment in the drop box at City Hall

• In Person – Pay at the City Hall front desk during business hours.

• AutoPay – Enroll to have payments automatically deducted from your bank account,

With these choices, paying your Lebanon utilities can easily fit your schedule and preferences each month.

Paying Online

The fastest and most convenient way to pay is through the online payment portal on the city’s website. Here’s how it works

• Set up an online account using your 10-digit utility account number.

• Choose a payment method – credit/debit card or eCheck from your bank account.

• A convenience fee of $2.50 applies to card payments.

• Enter your payment amount and process date.

• Payment will apply instantly to your account balance.

• Access payment history and enroll in AutoPay.

Online payments process immediately, so you can avoid late fees. You’ll also have access to billing statements and payment history.

Paying by Phone

In addition to online, the city offers an automated phone payment system at 541-258-4931. Tips for paying by phone:

• Call 24/7 and follow the voice prompts to make a payment.

• Have your 10-digit account number and credit/debit card ready.

• A $3.95 fee will be applied to phone payments.

• Payment posts instantly and you will receive a confirmation number.

The phone payment option is great for quick, last-minute payments without having to leave home. Just have your account and card information handy to input.

Paying by Mail

You can also mail in a utility payment each month if you prefer. Here’s how to pay by mail:

• Send a check or money order made payable to City of Lebanon.

• Write your 10-digit account number on the payment.

• Include your payment stub to credit the proper account.

• Use the return envelope provided with your bill or send to: PO Box 2160, Portland, OR 97208.

• Allow 5-7 business days for delivery to avoid late fees.

• Consider certified mail for tracking and proof of mailing.

Give your mailed payment plenty of time to reach the payment center before the due date to avoid late fees. Having your account number handy ensures proper crediting as well.

Paying in Person

For same day payment and receipt, you can pay your Lebanon utility bill in person at:

• City Hall Front Desk – Available on weekdays during business hours. Takes cash, checks, cards.

• City Hall Drop Box – Located in front of City Hall 24/7.

In-person payments allow you to pay with cash if needed or get instant confirmation of payment. You can also setup new service or discuss account issues face to face.

AutoPay for Worry-Free Payment

For automatic bill payment each month, consider enrolling in AutoPay. Here’s how it works:

• Register your account on the online payment portal.

• Select AutoPay and choose your payment method – bank account or credit/debit card.

• Pick your preferred payment date each month.

• Your bill will be paid automatically on the date selected.

• Receive email reminders prior to each payment.

• Avoid late fees since it’s handled for you.

With AutoPay, you skip manually paying each month, but your bill still gets paid on time by the due date. One less thing to remember!

Avoiding Late Fees

To avoid late payment fees, make sure to pay your Lebanon utility bill by the 15th of each month. Here are some tips:

• Mark due dates on your calendar so they are visible.

• Select a quick payment option like online or phone to prevent delays.

• If mailing, allow 5-7 business days for delivery before the due date.

• Contact the city immediately if you expect difficulty paying on time.

With accessible options for online, phone, mail, AutoPay, and in-person, paying your Lebanon utility bill is quick and easy. Choose the method that fits your needs to pay on time and avoid any late fees.