How to Pay Your Lake Havasu City Water Bill: A Step-by-Step Guide

Paying your water bill on time is an important responsibility for any Lake Havasu City resident. As the premier water provider in the region, Lake Havasu City offers several convenient payment options to fit every household’s needs. In this comprehensive guide, we’ll walk through the step-by-step process for paying your Lake Havasu City water bill online, by phone, by mail, or in person.

Getting Started with Paying Your Water Bill

Before paying your water bill, you’ll need two key pieces of information – your new account number and your billing zip code. Both of these can be found on your most recent statement. If you can’t locate your last statement, you can email Lake Havasu City Customer Service at [email protected] and they can provide your account details.

Once you have your account number and billing zip code, you’re ready to pay your water bill through one of the methods outlined below.

Paying Your Water Bill Online

Paying online is the fastest and most convenient way to pay your Lake Havasu City water bill Here are the simple steps

  1. Go to https://www.lhcaz.gov/payments and click on “Register” under the “UTILITY BILL” section.

  2. Enter your new account number and billing zip code to set up your online account.

  3. Agree to the terms and conditions.

  4. Choose your payment method – credit card or bank account. Enter the necessary details.

  5. Specify the amount you want to pay. You can pay the total balance due or make a partial payment.

  6. Review the payment details and submit the payment.

  7. Print or save the payment confirmation page for your records.

Once your online account is set up, you can log in anytime and pay your bill with just a few clicks. It’s fast, easy, and secure.

Paying Your Water Bill by Phone

Lake Havasu City offers 24/7 automated phone payment service. To pay by phone:

  1. Call (928) 453-4146 or the toll-free number (877) 253-0156.

  2. Follow the prompts to enter your account number and billing zip code.

  3. Choose whether to pay the total balance due or specify a payment amount.

  4. Select your payment method – credit card or checking account.

  5. Enter your payment details.

  6. Listen to the payment confirmation and write down the confirmation number.

Phone payments are processed immediately, so your account will be credited right away. It’s a convenient option for anyone, anytime.

Paying Your Water Bill by Mail

If you prefer to pay your bill via check or money order, you can mail your payment to:

Lake Havasu City
P.O. Box 5142
Harlan, IA 51593-0642

Be sure to include your complete account number on the check or money order. Mailed payments take 5-7 days to process. Payments must be received by the due date to avoid late fees.

Paying Your Water Bill in Person

You can also pay your water bill in person at:

Lake Havasu City Hall
2330 McCulloch Blvd
Lake Havasu City, AZ 86403

In-person payments can be made by cash, check, or credit/debit card. Be sure to have your account number ready. In-person payments allow you to talk directly with a customer service representative if you have any questions about your bill.

Setting Up Auto-Pay

For hassle-free payments, consider enrolling in auto-pay through Lake Havasu City’s online payment system. Here’s how to set up recurring automatic payments:

  1. Log into your online account at https://www.lhcaz.gov/payments.

  2. Click on “Autopay” in the sidebar menu (or the icon at the top right of the mobile screen).

  3. Select your preferred payment method.

  4. Agree to the terms and conditions.

  5. Verify your payment details and confirm.

Once auto-pay is activated, your water bill will be paid automatically on the due date each month directly from your credit card or bank account.

Payment Assistance Programs

If you are having difficulty paying your water bill, Lake Havasu City offers payment assistance programs for qualifying low-income households:

  • Payment arrangements can be set up to spread payments over multiple months.

  • The Surepay Plan averages bills over the year so you pay a consistent amount each month.

  • The Crisis Bill Assistance Program provides bill credits for customers in emergency situations.

Contact Lake Havasu City Customer Service to learn more about these money-saving programs.

Avoid Late Fees

Water bills are typically due 25 days after billing. A late fee of $5 or 1.5% of the balance (whichever is greater) is charged if payment is not received by the due date. Make sure to pay your bill on time every month to avoid late fees.

Payment Receipts and Account History

Your payment receipts and account history are available through your online account portal. You can log in anytime to view your balance, see previous bills and payments, print receipts, and more.

Keep Your Contact Info Updated

To ensure your bills and other notices reach you, keep your contact information up-to-date with Lake Havasu City Customer Service. Let them know anytime you have a change in mailing address, email, or phone number.

Paying your water bill doesn’t have to be a hassle. Lake Havasu City offers convenient payment options to fit your needs. Just remember your account number, pay by the due date, and take advantage of online and auto-pay for easy payments every month. Contact Lake Havasu City Customer Service if you ever have any questions about your water bill or the various payment methods available.

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FAQ

Does Lake Havasu have water?

The lake can store as much as 648,000 acre-feet of water and spans over 20,000 acres. Largemouth and smallmouth bass populations have begun to flourish in recent years, while the reservoir also hosts some catfish and sunfish species.

How to pay for water in Arizona?

Schedule Payments Through Your Bank or Bill Pay Service Be sure to provide your Arizona Water Company Account Number to the online bill paying service. If they request that your monthly bill be sent to them directly, call or visit your local Arizona Water Company office to complete a Customer Information Change form.

How do I pay my Lake Havasu water bill?

It also comes with monthly utility bills for water, sewer, trash and other city services. Paying your Lake Havasu water bill doesn’t have to be a chore. The city offers convenient online, phone, mail, and in-person payment options to fit your needs

Does Lake Havasu City have a new utility payment portal?

New Utility Payment Portal Information and Setup Lake Havasu City has a new utility payment portal at customerconnect.lhcaz.gov. Here you can view your utility statements, make payments or set-up auto payment options. You will need the new account number and your last billed amount to create an online profile.

Who provides water in Lake Havasu Arizona?

The City of Lake Havasu Water, under the City Department of Public Works Services – Water and Sewer Service Division, provides water for about 54,610 residents living in the area of Lake Havasu, Arizona.

Does Lake Havasu City offer autopay?

For maximum convenience, Lake Havasu City customers can enroll in AutoPay to have payments automatically debited from your bank account each month. To start, you’ll need to complete an AutoPay enrollment form and provide a voided check. Your bill will then be paid automatically on the due date with no effort required.

How do I create a Lake Havasu water account?

If you already have an account, you just need to login to the Lake Havasu Water site. Lake Havasu Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Lake Havasu Water website.

How long does Lake Havasu water service take?

Luckily, Lake Havasu City has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Lake Havasu, you’ll need to stop your water service with the Lake Havasu Water, so you don’t keep getting billed.

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