Navigating medical billing can feel overwhelming when statements come from various departments and providers across a healthcare network. Fortunately, Kootenai Health offers multiple simple options to view and pay your health bills online, by phone, or by mail.
As a patient of Kootenai Health hospitals and clinics, I appreciate how they’ve streamlined the process to manage medical bills. In this article, I’ll outline the different ways to pay your Kootenai Health statements and provide tips to make payment fast and easy.
Pay Your Bill Online
The fastest way to pay your Kootenai Health bills is through their online patient portal MyChart. The steps are simple
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Register for MyChart Provide your personal info to create a secure MyChart account
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View Statements Log in anytime to see itemized bills from your Kootenai Health providers.
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Pay Online: Select bills to pay by debit/credit card or eCheck right within MyChart.
I love the convenience of paying online 24/7. Within MyChart, I can view my itemized statements, check for errors, and submit payment with a few clicks. It’s so quick and easy!
Pay Your Bill by Phone
To pay your Kootenai Health bill over the phone, call 208-625-5000. Let the representative know you want to make a payment and have your account number, payment info, and amount ready. I occasionally use this option if I have a billing question for the agent. Just keep in mind that hold times may be longer during peak call volume times.
Pay Your Bill by Mail
If you prefer to pay bills the old-fashioned way, you can mail payments to:
Kootenai Patient Accounts
PO BOX 24147
Seattle, WA 98124-0147
Be sure to include your remittance stub and write your account number on the check. Allow 5-7 business days for mailed payments to process and post to your account.
Pay Your Bill In-Person
For in-person payment, visit the Kootenai Health business services office at 1221 Ironwood Drive in Coeur d’Alene. You can pay by cash, check, or card. However, limited location availability makes this the least convenient option. Check Kootenai’s website for current hours.
Tips for Paying Your Kootenai Health Bill
As a Kootenai Health patient, I recommend:
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Using MyChart for easy online bill access and payment anytime.
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Calling the billing department if you have questions about charges.
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Signing up for MyChart payment reminders so bills are paid on time.
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Including your remittance stub and account number when mailing payments.
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Allowing 5-7 business days for mailed payments to avoid late fees.
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Setting up autopay for recurring payments if desired.
How can I pay my bill?
When you are ready to pay your bill, please have the following information ready:
- Patient name
- Account number
- Date of service as it appears on your most recent statement
You can make payments for Kootenai Outpatient Imaging and Kootenai Imaging at any of our Locations. Office hours are Monday – Friday, 7:30 a.m. to 5:00 p.m.
Kootenai Health
FAQ
What is the phone number for Kootenai billing?
Does Kootenai Health take care credit?
Does Kootenai Health use Epic?
What type of hospital is Kootenai Health?
How do I pay my Kootenai Health Bill?
When you are ready to pay your bill, please have the following information ready: You can make payments for Kootenai Health and Kootenai Clinic at Kootenai’s business services office at 1221 Ironwood Drive. Office hours are Monday – Friday, 7:30 a.m. to 4:30 p.m. Payments can be mailed to the address below: All major credit cards are accepted.
Does Kootenai Health have a patient portal?
Kootenai Health upgraded to a single online patient portal, MyChart, on March 12, 2022. Any patient visit after this date will be captured in MyChart. Kootenai Health’s MyChart online portal provides all your health information, all in one place: Already a user? Login to MyChart New user? You can register for MyChart here. On a mobile device?
Does Kootenai Health offer health care services?
Kootenai Health offers health care services and acknowledges that in some cases the patient will not be financially able to pay for the services rendered. Kootenai Health has developed a policy that describes Charity Care eligibility requirements and approval process.
Does Kootenai Urgent Care accept insurance?
To verify if your specific insurance plan is accepted at Kootenai Urgent Care, check the list below or call (208) 209-6800 or (855) 742-2089 to speak with our patient account representatives. The information that follows is part of the billing and insurance guidelines for patients seen at Kootenai Urgent Care.