If you have a mortgage loan through KeyBank, you have multiple options to make your monthly mortgage payments conveniently. KeyBank offers online payments, pay by phone, and standard mail-in payments.
This guide will outline the step-by-step process for making KeyBank mortgage payments through each method.
Overview of KeyBank Mortgage Payment Options
KeyBank aims to provide flexible payment options to fit every customer’s needs
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Online – Fast and easy payments via your KeyBank account login.
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Phone – Call anytime 24/7 to pay through the automated system.
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Mail – Send a physical check or money order by standard mail
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In Person – Visit a local branch during business hours
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Auto Pay – Set up recurring monthly payments from your KeyBank account.
Continue reading for detailed instructions on utilizing these payment channels to pay your KeyBank mortgage quickly and easily each month.
How to Pay KeyBank Mortgage Online
Paying your mortgage online via your KeyBank account portal is the most convenient way to pay.
Step 1: Log into Online Banking
Go to www.key.com and log into your KeyBank online account.
Enter your username and password.
Step 2: Access Mortgage Account
Once logged in, select your mortgage account from the available account list.
Step 3: Make a Payment
Choose “Make a Payment” from the mortgage account options.
Step 4: Enter Payment Details
On the payment screen, enter the amount to pay and submit. The payment will instantly process using your KeyBank account funds.
It’s quick, easy, and secure to pay your mortgage on Key.com.
Paying KeyBank Mortgage by Phone
You can also make mortgage payments over the phone using KeyBank’s automated phone payment system.
Step 1: Call the Payment Number
Dial 1-800-KEY2YOU (1-800-539-2968) – KeyBank’s payment hotline.
Step 2: Follow the Prompts
Enter your full mortgage account number followed by the pound sign when prompted.
Step 3: Enter Payment Info
Follow the automated instructions to enter your payment amount and processing info.
Step 4: Get a Confirmation
At the end of the call, you’ll receive a confirmation or reference number for your records.
Payments made by 8 pm ET each day get credited the same business day.
Paying KeyBank Mortgage by Mail
To send a physical check payment for your KeyBank mortgage:
Step 1: Make Your Check Payable
Write your mortgage loan account number on the check memo line.
Make it payable to KeyBank and include your current monthly payment amount.
Step 2: Mail to Payment Address
Send your check to the payment processing address listed on your mortgage statement.
KeyBank
PO Box 93885
Cleveland, OH 44101-5885
Step 3: Allow Mailing Time
Standard mail takes 7-10 days to reach, clear, and process. Send by the due date to avoid late fees.
Step 4: Keep Payment Records
Always hold onto your check stub, receipt, or bank record showing when the payment was sent.
While slower, mailing a physical check is still an option if you prefer to pay that way.
Setting Up Auto Pay for KeyBank Mortgage
You can automate your KeyBank mortgage payments each month by enrolling in Auto Pay.
Step 1: Log into Online Banking
Access your KeyBank account online at www.key.com.
Step 2: Access Mortgage Account
Select your mortgage account from the account dashboard.
Step 3: Set Up Auto Pay
Choose “Set up Auto Pay” from the mortgage account menu.
Step 4: Enter Payment Details
Select the account, date, and amount to pay automatically each month.
Once enrolled, your payments will be made on autopilot every billing cycle. You can cancel or adjust auto pay anytime.
Tips for Paying KeyBank Mortgage
Follow these tips for smooth KeyBank mortgage payments:
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Pay several days before due date to ensure on-time payment.
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Contact KeyBank immediately if your financial situation changes.
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Set up account alerts to monitor payment status.
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Sign up for paperless statements to get instant access to bills.
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Avoid late fees by paying at least the minimum before the due date.
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Set payment reminders on your calendar to avoid forgotten payments.
Applying for a HOME LOAN: KeyBank REVIEWED
FAQ
What is the phone number for KeyBank mortgage payment?
Can I pay my mortgage over the phone?
How do I pay my KeyBank loan by phone?
How do I request a mortgage payoff from KeyBank?
What if I can’t make payments on a KeyBank loan?
Key has several convenient payment options for you to make your payments as quickly and easily as possible. If you’re having trouble making payments on a KeyBank mortgage, home equity loan or home equity line of credit because of the coronavirus pandemic, you can ask for a deferral.
How do I pay my mortgage with KeyBank?
KeyBank offers several options for you to pay your mortgage and we know you have questions too. Make payments online, over the phone, by mail, or in person. Contact KeyBank about paying your loan.
How do I contact a KeyBank loan officer?
Get started with an experienced loan officer near you. Call Us Dial 711 for TTY/TRS. Existing Mortgage Clients Dial 711 for TTY/TRS. Mon-Fri: 8:30 a.m. – 8:00 p.m. ET Visit Your Local Branch Find your local KeyBank branch so we can talk through all your questions. Make a Mortgage Payment
When will my KeyBank loan payment be effective?
For information on other assistance options, visit KeyBank Borrower Assistance. Remember, your payment will be considered effective on the date it’s received, and payments made after the cutoff time will be effective the next day.
Can I get a statement from KeyBank online banking?
If you want to, you can view and print copies of your monthly statement in KeyBank online banking. You can pay your bill through online or mobile banking, by phone, by mail or at a nearby branch, without having your statement with you. When are my payments due? Can I make my mortgage payment with a credit card?
How can key help you make your mortgage payments?
Keep your budget on track knowing your mortgage payments are made on time, every time. Key has several convenient payment options for you to make your payments as quickly and easily as possible.