A Complete Guide to Paying Your Kentucky Power Electric Bill Online

As a Kentucky Power customer you likely rely on electricity to power your home and keep your family comfortable. While it’s great having the energy you need at your fingertips paying the power bill each month can feel like a hassle. Luckily, Kentucky Power offers convenient online and mobile options for paying your electric bill.

In this comprehensive guide, I’ll walk through everything you need to know about paying your Kentucky Power electric bill online. You’ll learn about:

• Viewing and managing your electric account
• Payment methods and programs
• Finding payment assistance if eligible
• Contacting customer service for help

Let’s shed some light on simplifying your power bill payments!

Accessing Your Kentucky Power Electric Account

The first step to paying your bill online is accessing your electric account through Kentucky Power’s online portal or mobile app.

You can log into your account anytime to:

• View your current electric bill amount
• Check previous billing history
• Monitor your daily power usage
• Make a payment
• Set up autopay or paperless billing
• Report outages or other issues
• And more!

I recommend downloading the Kentucky Power mobile app for checking your account on the go. Managing your electric service is now just a tap away.

Payment Methods Available

Kentucky Power offers a range of payment methods to choose from based on your needs and preferences:

• Online – Pay through the online account portal or mobile app via credit/debit card checking account, or digital wallet.

• Phone – Call Kentucky Power’s automated phone payment system anytime.

• Mail – Send a check or money order to Kentucky Power’s payment processing center.

• In Person – Visit an authorized payment location in your community.

• AutoPay – Set up recurring payments from your bank account each month.

I take advantage of AutoPay to have my bill handled automatically each billing cycle. One less thing to remember!

Payment Programs to Know About

Beyond one-time payments, Kentucky Power also provides programs to make paying your power bill easier:

• Budget Billing – Pay a consistent amount each month based on your average usage. This helps avoid seasonal spikes.

• Prepaid Billing – Pay as you go and stay powered on by prepaying for electricity before use.

• Average Monthly Payment – Your total annual charges are spread evenly across the year for predictable monthly bills.

• Assistance Programs – Payment options and bill help for customers facing financial hardship. More details below!

Look into these programs to find the optimal billing and payment setup for your household.

Seeking Bill Payment Assistance

If you’re struggling to keep up with your Kentucky Power bill, payment assistance options are available. Some programs they offer to qualified customers include:

• Reduced monthly payments or payment extensions

• Matching payment programs

• Debt forgiveness or arrearage assistance

• Discounted rates through LIHEAP

• Free energy efficiency improvements

• Waiving of late fees, deposits, and reconnection fees

Call Kentucky Power or visit their online portal to learn more about bill assistance requirements in your county and how to apply. Help is out there if you need it.

Contact Kentucky Power Customer Service

If you have any questions or issues related to your electric account, Kentucky Power’s customer service team is ready to assist you.

Here are some ways to get in touch:

• Call 1-800-572-1113 for 24/7 support.

• Chat live online through their website.

• Send a message through your online account.

• Connect with them on Twitter or Facebook.

• Email them at [email protected]

No matter how you reach out, their representatives will provide knowledgeable and friendly support.

Paying Your Power Bill Made Quick and Easy

With all the information provided here, paying your power bill each month should now feel like a breeze. Kentucky Power’s customer service is also there if any questions come up along the way. Now you can get back to enjoying the electricity lighting up your home and powering your life!