Receiving a medical bill can be confusing and overwhelming. However, The University of Kansas Health System aims to make the billing and payment process as straightforward as possible for patients. This guide will explain how billing works at The University of Kansas Health System, provide tips for understanding your bill, and outline the various payment options available.
Overview of Billing at The University of Kansas Health System
The University of Kansas Health System is an academic medical center affiliated with The University of Kansas Hospital and The University of Kansas Physicians. When you receive care at The University of Kansas Health System, your bill may include charges from multiple entities:
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The University of Kansas Hospital – For services provided at the hospital facility
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The University of Kansas Physicians – For services from physicians employed by the health system
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The University of Kansas Cancer Center – For cancer care and treatment
By combining charges into one bill, The University of Kansas Health System aims to simplify the billing process for patients. Your bill will reflect all the care you received during a particular episode or hospital stay.
Tips for Understanding Your Medical Bill
When you first receive your bill from The University of Kansas Health System, it can seem overwhelming. Here are some tips to make sense of it:
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Review the dates of service – Make sure the dates on your bill align with when you sought care. Bills are organized by date of service.
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Look for itemized charges – The bill should provide details on each test, procedure, or other charge. Itemizing helps you understand what you are being billed for.
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Check for accuracy – Ensure you were only billed for services that were actually provided. If anything looks incorrect, contact the health system immediately.
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Understand the terms – The bill may include medical codes and technical language. Call if you need clarification on any terms or charges.
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Look for adjustments – The bill may reflect any discounts, insurance payments, or other adjustments made to your total charges.
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Be aware of separate bills – You may receive separate bills from independent physicians involved in your care. The hospital cannot combine these.
If you have any uncertainty about your bill, do not hesitate to contact The University of Kansas Health System’s billing department for clarification.
Payment Options from The University of Kansas Health System
Once you understand your bill, The University of Kansas Health System offers several payment options:
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Online – Pay your bill easily through the MyChart patient portal or the website’s online payment system. Payments can be made by credit card, debit card, Apple Pay, or Google Pay.
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Phone – Call the billing department at 913-588-5820 or toll-free at 877-287-6268. You can pay over the phone using a card.
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Mail – Send a check or money order payable to The University of Kansas Health System at the address on your billing statement. Be sure to include your account number.
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In person – Visit the cashier office located near the main hospital lobby during regular business hours. They accept cash, checks, and credit/debit cards.
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Payment plan – If eligible, you may be able to set up a monthly payment plan, allowing you to pay your bill over time. Contact the billing department to learn more.
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Financial assistance – The University of Kansas Health System offers financial assistance programs and charity care for eligible patients unable to pay their bill.
No matter your payment method, be sure to pay your bill promptly to avoid late fees or other penalties. If you anticipate difficulty paying, reach out to the billing department right away to discuss options.
Billing and Payment Tips to Remember
To recap, here are some key tips to remember about medical billing and payment at The University of Kansas Health System:
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Carefully review your bill for accuracy and contact billing with any questions
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Understand that your bill may include charges from multiple KU entities involved in your care
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Pay online, by phone, mail, or in person. Multiple options are available for your convenience
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Seek clarification on any confusing medical codes or charges on your bill
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Set up a payment plan if you need to pay over time. Financial assistance may also be available
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Communicate with the billing department if you anticipate problems paying your bill
Navigating medical bills can be a headache, but The University of Kansas Health System aims to simplify the process and provide exceptional billing services to patients. By following these tips and proactively communicating with billing staff, you can ensure a smooth billing and payment experience.
Estimate costs in advance
We offer a self-service price estimate tool to help you understand costs before you plan or receive healthcare services. For a variety of common tests and procedures – with more to come – you can perform an online estimate to learn the amounts your insurance will cover and the out-of-pocket costs you’ll be responsible for.
If you’re a health system patient with a MyChart account, you can use our self-service, online price estimate tool in MyChart. Log in to MyChart. Go to Billing and choose Estimates.
If you are new to the health system or don’t have a MyChart account, you can explore the estimate tool as a MyChart guest user.
Your health is our priority, and we understand that medical billing can be confusing. Our goal is to make your complete experience as simple, clear and effective as possible.
Our representatives are here to help. Call 913-588-7850 to speak with a financial counselor.
Explore billing, insurance and financial assistance
MyChart allows you to quickly and securely pay your medical bill online. You can also communicate with your doctor, order prescriptions and more.
Monday Morning Medical Update: Helping Patients Pay Medical Bills And Get to Appointments
FAQ
What is the phone number for the University of Kansas billing department?
What is the No Surprise Act in Kansas?
How much does University of Kansas Health System pay?
Whose number is 913 588 0000?
How do I pay my medical bill in Kansas?
For billing-related questions, call 913-588-5820 (7:30 a.m. – 5:30 p.m., Monday – Friday). Conveniently pay your bill online from any computer or mobile device. The University of Kansas Health System: Pay through MyChart or through our website payment portal. Olathe Health: 913-324-8520 (hospital bills) or 913-355-3798 (clinic bills)
How do I pay my University of Kansas Health System Bill?
Your bill from The University of Kansas Health System may reflect charges from the hospital, as well as many of its physicians. This includes: Our goal is to make it easier for patients to see and understand all charges related to each episode of care. You may pay your health system bill online, by phone, by mail or in person. Goodbye, mailbox.
Can I pay my health system bill online?
You may pay your health system bill online, by phone, by mail or in person. Goodbye, mailbox. Hello, inbox! With a MyChart account, you can conveniently view and pay your bills online anytime, anywhere.
Does Olathe health integrate with the University of Kansas Health System?
Throughout our integration with The University of Kansas Health System, you may receive statements from both Olathe Health and The University of Kansas Health System. Your statements will indicate where and how to pay bills. For billing-related questions, call 913-588-5820 (7:30 a.m. – 5:30 p.m., Monday – Friday).
How do I get a refill from University of Kansas Health System Southlake?
Choose next, ensure The University of Kansas Health System Southlake is selected. Confirm your delivery address and desired payment method. Submit your request. You can also call the automated refill system at 913-588-2361 and follow the prompts.
What happens when a location transitions to the University of Kansas Health System?
As some locations transition to The University of Kansas Health System, you may experience billing changes. In some instances, some locations will become a provider-based billing practice. This is a common model across large health systems.