Paying your utility bill from the Kansas City Board Of Public Utilities (BPU) should be a quick and easy task. With multiple options to choose from, you can find a payment method that fits your lifestyle and preferences. In this article, we’ll explore the various ways BPU customers can pay their bills conveniently and securely.
Online Bill Pay
The most popular way for BPU customers to pay their bills is online through the utility’s website. You can access online bill pay 24/7 by visiting bpu.com and clicking on the “Pay Bill” button. This secure payment portal allows you to pay by eCheck, credit card, debit card, or other payment services.
The online bill pay system is user-friendly. You can set up one-time payments or recurring automatic payments. For recurring payments, you choose the payment frequency – whether monthly, bi-monthly, or weekly – and the system will automatically deduct the amount owed from your chosen payment method on the due date. This ensures you never miss a payment
Online bill pay gives BPU customers flexibility and convenience. You can pay from anywhere at any time of day or night using a computer or mobile device. As long as you have an internet connection, paying your utility bill is a breeze.
FlexPay Program
BPU offers a pay-as-you-go program called FlexPay. With FlexPay, you make small, incremental payments throughout the month to maintain a positive balance on your account. It gives you greater control and flexibility in how and when you pay your utility bill.
To utilize FlexPay, you first set up a prepaid account with BPU. You can then check your balance and add funds through the online portal, by phone, at a payment kiosk, or at the BPU office. As you use electric and water services, your balance deducts in real-time. FlexPay ensures you never fall behind on payments and your service never gets disconnected due to non-payment.
For customers on a tight budget or with fluctuating income, FlexPay provides an excellent option. You only have to pay for the utilities you actually use each month, avoiding large lump sum bills. The program helps customers actively monitor usage and gives them a chance to course correct high usage periods immediately.
FlexPay offers a pay-as-you-go approach that fits many lifestyles BPU customers who want maximum flexibility with payments appreciate this handy program
Payment Kiosks
For customers who prefer to pay their utility bills in person with cash or check, BPU has PaySite kiosks located around the city. These stand-alone bill payment kiosks offer a quick and easy way to pay your bill on your timeframe.
To find the nearest kiosk, call 1-877-876-7076 or check the BPU website. The kiosks are placed in high-traffic areas like grocery stores, pharmacies, gas stations, and convenience shops. When you visit a kiosk, simply enter your account number or scan your barcode to pull up your account. Insert cash or a check to make a one-time payment. The kiosk prints a payment receipt to provide confirmation and proof of payment.
The PaySite kiosks are accessible 24/7, so you can pay your bill at whatever time works best for you. If you prefer paying in person with cash, the BPU kiosks give you what you need.
Automatic Bank Draft
For ultimate bill payment convenience, BPU offers an automatic bank draft option. With bank draft, your monthly utility bill is automatically paid on the due date directly from your checking or savings account.
Setting up automatic bank draft is easy. Provide your account details through the online portal or fill out a form and mail it to BPU. You can enroll by calling customer service as well. Once established, you can sit back and relax knowing your bill is paid on time each month.
An automatic bank draft prevents late fees and service disruptions from missed payments. It takes the stress and hassle out of bill pay, giving customers welcome peace of mind. For busy customers or those prone to forgetting due dates, bank drafts help ensure payments are made promptly.
Pay by Phone
BPU offers a toll-free number that customers can call 24/7 to pay utility bills promptly and efficiently. To utilize the pay by phone option, simply dial 1-855-BPU-BILL and follow the automated prompts.
You’ll need to provide your 10-digit account number and verification details. BPU accepts payments over the phone from credit cards, debit cards, and checking or savings accounts. The automated system is quick and easy to use. Within minutes, your latest bill is paid in full.
The pay by phone method is perfect for times when you need to get a payment processed immediately. If you realize your bill is due but you left your checkbook at the office, a quick phone call allows you to pay on the spot. The 24/7 availability makes it a great last-minute payment option.
Drop Box
For utility customers who wish to pay by check or money order, BPU provides a convenient drop box outside their headquarters. The drop box is located at 540 Minnesota Ave, Kansas City, KS 66101, right next to the front entrance.
Simply place your check or money order in an envelope and deposit it in the drop box anytime. Payments made before 8:00 pm on weekdays are processed the same day. The drop box allows you to pay your bill on your schedule without having to visit during business hours or deal with mailing delays.
The secure drop box offers a quick, straightforward bill payment solution for check and money order users. Be sure to include your account number and other details on the check memo for proper processing.
Pay by Mail
Paying by mail is a popular choice for BPU customers who prefer writing paper checks over other payment methods. To utilize the mail option, simply send your check or money order to the BPU mailing address:
KC Board of Public Utilities
PO Box 219661
Kansas City, MO 64121
Be sure to include your full account number and your account name on the check or money order for proper crediting. Standard mail delivery times apply, so make sure to mail your payment in advance of the due date.
Mailing in your utility bill payment allows you to utilize your existing checkbook and avoids bank or convenience fees that sometimes accompany other payment options. For customers who still use paper checks, mailing in payments keeps their routine unchanged.
Choose the Best Option for You
BPU offers user-friendly bill payment solutions to meet every customer’s needs and preferences. Whether you love the convenience of automatic and online payments or prefer old-school check writing and in-person transactions, your preferred method is available.
Evaluate all the choices – online, FlexPay, kiosks, bank drafts, phone, drop box, and mail – to select the utility bill payment options that work best for you. BPU’s wide range of payment methods provides customers flexibility, convenience, and reliability. Paying your utility bill can be a quick, painless task with these great options.
Examining how BPU calculates PILOT fee on utility bills as questions remain on its future
FAQ
What is the phone number for Kansas City BPU bill payment?
Where can I pay my KC water bill?
What is the phone number for Kansas City Power and Light Bill pay?
Who provides utilities in Kansas City?
What is the Kansas City Board of Public Utilities?
As a not-for-profit public utility, the Kansas City Board of Public Utilities (BPU) has provided safe, dependable water and electric services in Kansas City, Kansas, for more than 100 years. Today, BPU services nearly 63,000 electric customers and 50,000 water customers, over approximately a 130 square mile area.
How do I get help paying a bill in Kansas City?
Use the following links to learn more about your billing, choose a payment option and get assistance if you need help paying a bill. As a not-for-profit public utility, the Kansas City Board of Public Utilities (BPU) has provided safe, dependable water and electric services in Kansas City, Kansas, for more than 100 years.
When is the Kansas City Board of Public Utilities meeting?
KANSAS CITY, KS—The Kansas City Board of Public Utilities (BPU) is scheduled to meet on Monday, November 18 th at 8:30 a.m. to conduct a special session to review the 2025 proposed budget in an all-day workshop. (more)
How do I pay my utility bill?
Paying your utility bill should be as easy as flipping on the light switch. That’s why BPU gives you payment options that fit your life. So, you can pay, however – and wherever – works best for you. Watch our video to learn more about all the ways to pay your bill. Watch our video to learn more about all the ways to pay your bill.
How do I pay a BPU Bill?
913-573-9190 or click the below button. 1-855-BPU-BILL. Pay with a credit card or bank account. Need to speak to a customer service representative? Please call 913-573-9190. or money order payment. the mail. As a property owner, our customers have several electric services duties. Learn more about the different responsibilities of BPU customers.
How does BPU water service work?
How It Works: BPU’s Water Service Water Facts Preventing Frozen Pipes Hot Water Tank Program Service Line Inventory Rates Electric & Water Rate Hearings Rate Application Manual Energy Rate Component Environmental Surcharge Billing Understanding my BPU Bill Bill Pay Options FlexPay Paperless Billing Utility Assistance Track My Usage