When you live in rural Indiana you likely receive your electricity from Kankakee Valley REMC. As a member-owned electric cooperative Kankakee Valley REMC provides reliable service to over 18,000 homes and businesses across Lake, Newton, and Porter counties. Paying your electric bill on time each month is essential to avoid disruptions.
In this comprehensive guide, we’ll walk through everything Kankakee Valley REMC members need to know about paying electric bills, including payment options managing your account online understanding your bill, and avoiding late fees. Let’s dive in!
Overview of Kankakee Valley REMC
Headquartered in Wanatah, Indiana, Kankakee Valley REMC is a locally governed electric cooperative owned by its members They deliver electricity across over 2,100 miles of distribution lines in Lake, Newton, and Porter counties in Northwest Indiana
As a cooperative, Kankakee Valley REMC operates on a not-for-profit basis, meaning any margins are returned to members in the form of capital credits each year. The co-op is governed by a democratically elected board representing the membership.
Payment Options for Kankakee Valley REMC Electric Bills
Kankakee Valley REMC offers several convenient ways to pay your electric bill each month:
-
Online – Pay by credit/debit card or e-check through SmartHub or a one-time payment portal.
-
Phone – Call 1-800-552-2622 to pay by credit/debit card over the phone 24/7.
-
Mail – Send a check or money order to the PO Box address on your bill. Allow 5-7 days for delivery.
-
In Person – Visit the Wanatah office Monday-Friday 7:30am-4pm to pay by cash, check, or money order.
-
Drop Box – The drive-up drop box is available 24/7 outside the Wanatah office.
-
Auto Pay – Sign up for automatic payments from your bank account each month.
With these options, paying your Kankakee Valley REMC electric bill can fit any schedule or preference.
Managing Your Account Online via SmartHub
Kankakee Valley REMC members can access SmartHub online or via mobile app to easily manage accounts anytime. With SmartHub you can:
- View bills and usage data
- Make one-time payments
- Set up recurring payments
- Go paperless
- Report outages
- Update account information
SmartHub puts account control and convenience right in your hands 24/7.
Understanding Your Kankakee Valley REMC Electric Bill
When you receive your monthly statement, key details to review include:
- Due date – Pay by this date to avoid late fees
- Total amount due
- Meter number
- Meter readings and usage
- Billing period
- Payment history
- Messages about rate changes
Understanding your usage and charges ensures accurate billing and helps you manage costs. Report any discrepancies right away.
Tips for Paying Your Kankakee Valley REMC Bill on Time
Avoid late fees and disconnection by keeping these tips in mind:
- Enroll in autopay or schedule reminders to ensure on-time payment.
- Pay early using the 24/7 drop box or SmartHub.
- Note due dates on your calendar and budget accordingly.
- Contact Kankakee Valley REMC immediately if struggling to pay.
- Update contact information to receive important notices.
- Monitor usage regularly and report electrical issues promptly.
- Review statements closely each month and report errors.
Staying organized is the key to stress-free electric bill payment.
Member-Focused Service from Kankakee Valley REMC
As a cooperative owned by its members, Kankakee Valley REMC’s mission is providing reliable electricity and exceptional service. Paying your bill promptly each month allows them to maintain the infrastructure and operations that power your life.
Use this guide to choose the most convenient payment options and take control of your electric account. Kankakee Valley REMC offers flexibility and 24/7 account access to make paying your bill simple and straightforward all year long.
Making Payments Through SmartHub
Making payments through SmartHub is fast and easy.
- Securely store your payment information for future transactions
- The next time you need to pay your bill, it will only take a couple of clicks
You’ll also be able to see important notices with SmartHub.
- Select how you want to be notified about your bill, including email and text messaging
- Set usage thresholds so that you’ll know when you’re using more than you’d like
Reporting a service issue is a snap with the SmartHub mobile app.
- Let us know about the issue with a few clicks – no need to call the office
- Contact us for customer service requests or with any questions you may have at (800) 552-2622
- You can now contact us at any time from anywhere!
Billing History & Usage
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see:
- Your current bill
- Bills from the previous month or previous seasons to compare costs
- Your actual usage – See how your use is trending over time and take steps to lower your bill
Tips and Tricks To Save Using The Time of Use Rate
How do I pay my Kankakee Valley REMC electric bill?
You can pay your Kankakee Valley REMC electric bill using the Interactive Voice Response system (IVR) 24/7, 365 days a year. Alternatively, you can pay directly with a customer service representative Monday-Friday, 7:30 am.–4 p.m. CDT or after hours with a call center representative.
Can doxo process a Kankakee Valley REMC payment?
Yes, doxo can process any Kankakee Valley REMC payment, including for Electric and others. Kankakee Valley REMC (IN) was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free!
What services does Kankakee Valley REMC provide?
Kankakee Valley REMC (Indiana) is a utilities provider that offers electricity and related services to residential, commercial, and industrial customers in their service area. They are a utilities provider serving their members.