Jones-Onslow EMC makes paying your monthly electric bill convenient with online bill pay. Members can easily view statements, check usage, make payments, manage notifications and more through the co-op’s secure online portal. This article will cover everything Joens-Onslow members need to know about paying electric bills online including account registration, payment options, auto-pay enrollment, and member support.
Overview of Jones-Onslow EMC Online Bill Pay
Headquartered in Jacksonville, NC, Jones-Onslow EMC is a not-for-profit electric cooperative providing power to over 36,000 homes businesses, and facilities across Onslow County. Members can manage electric accounts online through the co-op’s Member Portal.
With online bill pay Jones-Onslow members can
- View real-time account balances
- Access billing statements and payment history
- Make one-time payments by card or e-check
- Set up recurring auto-pay
- Receive bill reminders and cut-off notices
- Monitor daily electric usage
To access online bill pay members must first register their account through the portal. This allows secure access to account details statements, and settings.
Benefits of Paying Electric Bill Online
Jones-Onslow members who pay online enjoy a number of advantages:
Convenience
Pay whenever, wherever with 24/7 web access on computers or mobile devices. Avoid trips to the co-op office.
Payment Receipts
Receive instant emailed confirmation with payment details for your records.
Usage Monitoring
Track kilowatt-hour usage to understand your energy habits and costs.
Auto-Pay
Set and forget bill payments each month. Avoid late fees and services interruptions.
Paperless Billing
Reduce clutter and waste with online-only e-bills.
Account Management
Update billing address, phone, password and settings through your secure portal.
How to Register for Online Bill Pay
To start enjoying the convenience of online bill payment, Jones-Onslow members must first register their account through the portal:
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Visit JOEMC’s website and click “Pay Bill”
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Click “Register” under the login fields
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Enter your 10-digit Jones-Onslow account number
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Provide your account holder information such as name, address, phone number, and email
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Create a secure username and password
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Agree to the terms of use and click submit
Once registered, you can start paying bills immediately through the portal.
One-Time Payment Options
Jones-Onslow offers a few ways for members to make one-time bill payments:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express. A $4.95 convenience fee applies.
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Electronic Check – Provide routing and account numbers. Free of charge.
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Cash – Pay in-person at any of JOEMC’s office locations with cash.
One-time payments post instantly to your account, so you’ll see the updated balance right away. Guest checkout is also available without registering for an account.
Enrolling in Recurring Auto-Pay
For hands-free electric bill payments, members can enroll in auto-pay through the online portal. This securely stores payment info to automatically pay the total monthly balance on the due date.
To set up auto-pay:
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Login to the Member Portal
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Under “My Profile”, click “Auto Pay Accounts”
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Select your preferred payment method
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Review and agree to the Auto Pay Terms
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Click “Add Auto Pay Account”
Once enrolled, bills will be paid automatically each month on the due date. You’ll receive an emailed receipt as confirmation.
Tracking Electricity Usage
Understanding your household’s energy use can help reduce costs. With Jones-Onslow online bill pay, members can monitor:
- Daily kilowatt-hour usage
- Current month-to-date usage vs previous year
- Average daily use totals
- Yearly usage comparisons
Monitoring your daily electric habits provides insight for budgeting and cutting back when needed.
Email and Text Notifications
In addition to bill reminders and cutoff alerts, Jones-Onslow offers both email and SMS text notifications to keep members informed about account activity. Manage notification preferences under “My Profile” in your online account.
Getting Help from Jones-Onslow EMC
If any questions or issues come up using the online Member Portal, Jones-Onslow provides the following support:
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Phone – Call 910-353-1940 or 800-682-1515 to speak with Member Services
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Email – Send a message to [email protected]
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Live Chat – Chat with an agent through the portal
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FAQ Articles – Helpful billing and account resources
The Jones-Onslow team is available to assist with registration, making payments, notifications, energy usage, and any other topics related to your electric co-op account.
Paying bills online is a convenient and secure option for Jones-Onslow EMC members to manage electric accounts. With 24/7 web access via computer or mobile app, members can pay on their own schedule, monitor usage, avoid late fees, go paperless, and more. Register for an account on JOEMC’s website to start enjoying simplified electric bill pay today!
Jones-Onslow EMC: FlexPay Promo
FAQ
What is the phone number for Jones-Onslow bill pay?
Who owns Jones-Onslow electric?
Who provides electricity to Jacksonville, NC?
How do I get my Jones-Onslow electric account unlocked?
You must still call the office at 910-353-1940 to request to have your account unlocked. Not currently a Jones-Onslow member and need to request service? Fill out an application here. If your electric account is linked to your cell phone, Jones-Onslow EMC offers various notifications to keep your account up-to-date.
How do I pay my Jones-Onslow EMC Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Jones-Onslow EMC. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
What is Jones-Onslow EMC?
Jones-Onslow EMC is a member-owned electric cooperative committed to providing safe, reliable, and affordable electric service with uncompromised excellence in customer service to the citizens of Jones, Onslow, Pender, Duplin, Craven, and Lenoir counties.
How do I contact Jones Onslow EMC?
Ask your billing questions directly by phone at 800-682-1515. I’m looking for my bill. Where can I find it? Visit Jones Onslow EMC to access your bill.
How do I get notifications from Jones-Onslow EMC?
Fill out an application here. If your electric account is linked to your cell phone, Jones-Onslow EMC offers various notifications to keep your account up-to-date. These include Daily Usage Alerts, Two-Day Due Date Reminders, Third-party Notifications, Cutoff Notifications, and Payment Receipts.
What is a Jones-Onslow EMC co-op investment?
As a member of Jones-Onslow EMC, you make an investment in your co-op every time you pay your bill. This collective investment in the co-op benefits you and the community immediately and over time. So what exactly is this monthly investment, and how do you benefit from it?