Paying your monthly utility bills can feel like a chore. Writing and mailing checks driving to payment centers and waiting in line to pay in person all take time. Fortunately, with Jackson Energy’s online bill pay options, paying your bill can be quick, easy, and convenient. In this article, we’ll walk through the benefits of paying online, breakdown Jackson Energy’s online payment options, and provide tips for the smoothest online payment experience.
The Benefits of Paying Your Jackson Energy Bill Online
Paying online offers Jackson Energy customers several advantages over traditional payment methods
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It’s fast – With online payments, the entire process from login to confirmation often takes just a few minutes. No more waiting in long lines or sitting on hold.
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It’s convenient – Pay anytime, anywhere with an internet connection. Online payments can be made 24/7.
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It’s secure – Jackson Energy uses industry-standard encryption to keep your payment information safe.
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It saves money – Online payments eliminate the cost of checks, stamps, gas for driving to payment centers, etc.
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You can review billing history – Most online portals allow customers to view previous statements and account history.
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It’s eco-friendly – Online payments reduce paper waste from printing and mailing bills and checks.
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It’s automated – Many customers set up auto-pay to have payments automatically deducted each month. One less thing to remember!
Clearly, transitioning to online bill payment makes life easier for Jackson Energy customers. Now let’s look at the specific online payment options available.
Jackson Energy’s Online Bill Pay Options
Jackson Energy offers customers multiple ways to easily and securely pay bills online:
Pay Online via SmartHub
Jackson Energy’s SmartHub online account portal and mobile app allow registered customers to:
- View current and previous billing statements
- Make one-time payments
- Set up recurring auto-payments
- Monitor daily energy use
- Report outages
- And more
To use SmartHub, Jackson Energy customers simply need to register with an email address. Registration is free and easy to set up either online or through the app.
Pay Online via Jackson Energy’s Website
For customers who prefer not to create a SmartHub account, Jackson Energy also allows online payments directly through their website. Customers can pay by credit/debit card or by linking a bank account.
To use this option, customers enter their account number and last name to access the payment portal. While one-time payments are simple, customers need a SmartHub account to set up recurring auto-pay here.
Pay Online via Phone
Jackson Energy offers a toll-free automated phone payment system customers can use to pay by phone with a credit/debit card or bank account.
To use this option, customers simply call the toll-free number and follow the prompts to enter payment information. The system is available 24/7 for maximum convenience.
Tips for the Smoothest Online Payment Experience
Ready to start paying your Jackson Energy bills online? Here are some tips for the best experience:
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Have your account number handy – This allows for faster login and lookup of your account.
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Double check payment info – Carefully verify account numbers, credit card details, etc. before submitting.
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Save payment methods – For recurring payments, save your payment info for faster checkout.
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Review confirmation – Double check the confirmation page to ensure payment was processed as expected.
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Set up account alerts – Use available alerts for due date reminders, past due notices, outages, and more.
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Go paperless – Reduce clutter and waste by opting out of mailed paper bills and choosing paperless billing.
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Ask for help – If you have any issues with online payments, Jackson Energy’s customer service team is ready and happy to assist!
Paying your utility bills online is all about convenience. Jackson Energy’s online payment options via SmartHub, their website, and phone make managing payments fast, easy, and secure. Ditch the checks, stamps, and payment center lines and enjoy the simplicity of online bill pay. Less hassle with more time and cost savings means greater convenience and peace of mind when that monthly bill comes due.
Prepaid Billing – Coming Soon
Take control of your due date, budget, and avoid late fees or reconnect fees.
Bill pay has been made easy
FAQ
Does Jackson Energy have an app?
Does Jackson EMC do budget billing?
Does Jackson EMC do prepaid?
How do I pay my Jackson Energy Bill?
This link provides an easy way to pay your bill, but does not provide the usage and other information for your account. Jackson Energy accepts bill payment with Visa, Mastercard and Discover credit cards. Jackson Energy offices have installed swipe machines that provide a secure payment method for paying by credit or debit cards.
What payment methods does Jackson Energy accept?
Jackson Energy accepts bill payment with Visa, Mastercard and Discover credit cards. Jackson Energy offices have installed swipe machines that provide a secure payment method for paying by credit or debit cards. The machines are identical to the ones used in Walmart, Kroger and other major retailers.
Will a payment update my Jackson Energy Authority account balance?
Payments will immediately update your Jackson Energy Authority account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion.
How do I pay my Jackson Energy Bill at a kiosk?
A new feature on Jackson Energy bills makes paying at a local kiosk easier. Your electric bill now features a QR code for kiosk payments. If you’re paying at a kiosk, simply scan the code and it automatically accesses your account. For directions to any of our kiosks please visit: Kiosk Locations
How does the Jackson Energy bank draft program work?
By signing up for the Jackson Energy Bank Draft Program, the amount of your electric bill will be automatically deducted from your bank account or credit/debit card each month. Sign Up Now! You can pay your bill 24 hours a day, seven days a week by using our toll-free payment portal. Call 1-855-938-3482 to make your payment.
What services does Jackson Energy Authority offer?
TV, Internet and Telephone you can count on… The fiber optic network built by Jackson Energy Authority delivers the reliable broadband services you need to stay in touch. From watching your favorite shows to video calls with family and friends, enjoy the fastest speeds and reliability backed by local customer service.