How to Make Payments on Your INFINITI Finance Auto Loan

Purchasing a new or used INFINITI vehicle is an exciting experience. But managing your auto loan payments through INFINITI Financial Services is also an important part of ownership. This article provides an overview of how to make payments for an INFINITI finance auto loan your payment options, managing your account online and steps to take if you can’t make a payment.

Overview of INFINITI Financial Services

INFINITI Financial Services (IFS) is the dedicated financing division of INFINITI for customers purchasing or leasing an INFINITI vehicle. IFS provides competitive interest rates and flexible loan terms when you finance through them at an INFINITI retailer.

Once your auto loan is set up, you will make monthly payments to IFS. They offer several convenient payment options:

• Online through your account
• The IFS mobile app
• By phone
• By mail
• Automatic bank draft

You can select the payment method that works best for your needs. Managing payments online provides the most flexibility. Next, let’s look at how to set up your account online.

Setting Up Your IFS Online Account

To make online payments to IFS you first need to establish your online account

• Go to www.infinitifinance.com

• Click “Manage Your Account” in the top menu

• Select the option to create/access your online account

• Enter your loan account number and personal details

• Verify your identity and set up security credentials

Once your online account is created, you can:

• View loan details including balance, interest rate, next payment due date

• See your full payment history

• Make one-time payments or set up recurring payments

• Set up autopay directly from your bank account

• Go paperless by opting into eStatements

• Update personal info and contact preferences

The online account manager makes managing your INFINITI finance auto loan simple. You’ll also have 24/7 access through the IFS mobile app.

Making a Payment Through Your IFS Account

When logged into your IFS account online or in the app, making a payment only takes a few clicks:

• Select “Make Payment” from the menu

• Enter the payment amount (you can pay more than the minimum due if desired)

• Select whether the payment is recurring or one-time

• Choose a payment method such as bank account, debit card, etc.

• Review payment details and submit

The funds will instantly be debited from your account. You’ll see the payment applied in your account within 1-2 business days.

Other Ways to Make IFS Auto Loan Payments

In addition to online and mobile payments, IFS offers other options:

• Phone – Call 1-800-354-1313 and use the automated system or speak to a representative.

• Mail – Send a physical check or money order to the IFS payment address provided. Allow 7-10 days for mailed payments.

• Automatic bank draft – Set up payments to be automatically deducted from your checking account each month.

• In person – Visit a local INFINITI retailer to make a payment in cash or check.

Online and mobile payments provide the most convenience, but the phone, mail and bank draft options allow you to make payments without the need for a computer or smartphone.

Tips for Managing IFS Auto Loan Payments

Here are some tips to successfully manage your INFINITI Financial Services auto loan:

• Schedule payment reminders and set up autopay or recurring payments to avoid ever missing a payment.

• If money is tight, contact IFS early to discuss hardship options before missing payments. There may be some flexibility available.

• Avoid waiting until the due date, especially when paying by mail. Send the check 1-2 weeks in advance.

• Let IFS know immediately if your contact information changes so you continue receiving important account notices.

• Monitor your account activity frequently and update your password for security best practices.

Staying on top of your payments is key for a positive auto financing experience with INFINITI Financial Services.

What If You Can’t Make a Payment?

If an unexpected financial hardship arises that will prevent you from making a payment, it’s crucial to contact IFS right away to discuss your situation. There are a few options that may help:

• Request a payment extension to push your due date out by 7-10 days if you just need a little extra time.

• Apply for hardship assistance such as reduced/skipped payments for a short period if dealing with a job loss or medical issue.

• Refinance your auto loan to lower the monthly payment by extending the repayment term or adjusting the interest rate.

• Explore loan deferment options to temporarily suspend payments for a few months in certain cases.

The worst thing you can do is be unresponsive and simply miss payments. This will incur late fees and negatively impact your credit. Be proactive by calling IFS at 1-800-354-1313 as soon as possible if you anticipate any difficulty making your normal monthly auto loan payment.

Closing Thoughts

INFINITI Financial Services makes financing your new vehicle convenient by providing online account management and flexible payment options. Establish your online account to monitor your loan and make quick payments. Understand all the payment choices available to suit your needs. And communicate with IFS right away if financial challenges ever impact your ability to make timely monthly payments. Maintaining open communication and proactively addressing any payment issues will enable a smooth auto financing experience.