Paying bills can feel like a real chore. You’ve got to keep track of due dates, remember account numbers, write checks, buy stamps – it’s a hassle. When it comes to your monthly natural gas bill from Infinite Energy, they make it simple to pay quickly by phone anytime.
In this comprehensive guide, I’ll walk through the straightforward steps for paying your Infinite Energy bill over the phone. I’ll also share tips for avoiding late fees, catching billing errors, and setting payment reminders. Whether you need to pay your bill at 2 AM or prefer talking to an automated system, paying by phone is fast and convenient.
Overview of Infinite Energy
Infinite Energy is one of the largest retail natural gas providers in the United States. Founded in 1994 and based in Georgia, they serve over 250,000 residential and business customers across several states.
Infinite Energy offers competitive natural gas rates and flexible plan options. As an independent retailer, they are not affiliated with any utilities and focus on customer service. Paying your Infinite Energy bill promptly each month ensures uninterrupted service.
Have Your Account Number Ready
Before calling to pay your bill, make sure to have your 10-digit Infinite Energy account number handy This unique number is printed on the top of your monthly statement
Having your account number ready allows the automated phone system to immediately pull up your account details to process a payment Avoid scrambled searches for your bill when it’s time to pay
Call 1-866-258-2290 to Pay
To pay your natural gas bill over the phone call Infinite Energy’s toll-free automated payment line at
1-866-258-2290
This automated number connects you directly to the Infinite Energy payment system and is available 24/7. There are no restrictions on when you can call to pay your bill.
Select the Payment Option
When the automated menu begins, select the option to “Pay Your Bill”. This will prompt you to enter your 10-digit account number using your phone’s touchpad.
After entering your account number, the system will verify your details and state your total current balance due. Confirm this amount matches your latest statement.
Enter Payment Amount
The system will next ask for your payment amount. Here you have a couple options:
- Pay the full balance stated
- Pay a lower amount (minimum due, partial payment, etc)
Use your phone to enter the specific payment amount you wish to pay. Partial payments under your full balance are accepted.
Provide Payment Method
When paying your Infinite Energy bill by phone, you can use Visa, Mastercard, American Express or Discover cards.
Have your credit or debit card ready to enter the:
- Card number
- Expiration date
- Billing ZIP code
Follow the automated prompts to key in your card details.
Get a Confirmation Number
Stay on the line after making your payment to get a confirmation number. Be sure to write this down along with the payment date and amount for your records.
Having the confirmation number allows you to verify later that the payment was applied correctly.
Check Your Payment History
To confirm your phone payment went through, check your account payment history online through Infinite Energy’s customer portal.
Log in to view your billing and payment details and match them up with your confirmation number from paying by phone.
Avoid Late Fees with Prompt Payment
Infinite Energy bills are typically due around the 18th of each month. Payments received after the due date incur a 1.5% late payment penalty.
Paying immediately by phone helps you avoid annoying late fees. For hands-free payments, enroll in auto-pay through your Infinite Energy online account.
Set Payment Reminders
It’s easy to forget monthly bills in the shuffle of life. Set up reminders on your calendar to pay your Infinite Energy bill before the deadline.
Recurring alerts on the 1st of each month work great to prompt you to pay your gas bill on time.
Watch for Billing Errors
When paying by phone, verify the balance due stated matches your latest statement amount. Notify Infinite Energy ASAP if you notice any billing discrepancies.
Disputing a charge early on is much simpler before you pay an incorrect amount.
Call During Off-Peak Hours
Infinite Energy gets flooded with calls on Mondays as customers rush to pay bills coming due. Reduce wait times by paying:
- Early morning or late night
- Weekends
- Mid-week
Paying on an off-peak time like Saturday morning avoids long holds during peak volumes.
Ask About Payment Assistance
If you’re struggling to pay your Infinite Energy bill in full, inquire about available payment assistance programs.
Options like budget billing, payment plans, and low-income assistance can provide financial relief for your natural gas costs.
Update Your Contact Information
When you call to pay your bill, take a moment to verify your phone, email, and mailing address are current.
Correct contact information ensures you receive your Infinite Energy statements, notices, and other items promptly.
Convenient Payment Anytime
Paying your Infinite Energy gas bill by phone is quick, easy, and available 24/7 by calling the automated number. Have your account and payment details ready for fast processing.
No more late night runs to the post office or tracking down stamps to mail a check. Just dial the toll-free line anytime to pay your natural gas bill in minutes from the convenience of home.
Summary of Paying Infinite Energy Bill by Phone
- Have your 10-digit account number ready before calling
- Call toll-free automated number 1-866-258-2290
- Select “Pay Your Bill” option and enter account number
- Confirm current balance due matches your statement
- Enter payment amount (full or partial balance)
- Provide credit/debit card details for payment
- Get a confirmation number for your records
- Check payment history online to verify payment details
- Set reminders to pay bill before due date and avoid late fees
- Watch for billing errors and update contact information
- Ask about payment assistance programs if needed
- Call during off-peak hours to reduce hold times
Paying your monthly Infinite Energy gas bill by phone is fast, convenient, and helps avoid late fees – so you can keep energy flowing to your home smoothly.
Request for Information Question:
- 1Y ago “I have a question. I have your solar panels on my house. And nobody is returning my call.”
- 3Y ago “About my virtual reward card”
- 3Y ago “Check my bill arrangement”
- 4Y ago “Terminate service”
- 5Y ago “Cancellation”
Infinite Energy Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 96% phone 4% email
- The best phone number to call Infinite Energy is 8662582290. 65% of consumers used this number to address their issues and concerns.
- The longest wait times are on Friday, while the shortest are on Sunday.
- People call Infinite Energy mainly because of staff, product/ service, payments and charges.
- More commonly used way of contact is by phone. Source Distribution 96% phone 4% email
- The best phone number to call Infinite Energy is 8662582290. 65% of consumers used this number to address their issues and concerns.
- The longest wait times are on Friday, while the shortest are on Sunday.
- People call Infinite Energy mainly because of staff, product/ service, payments and charges.
- The best email to contact Infinite Energy is [email protected].
(Reiki Energy Healer Los Angeles) (Reiki Master Los Angeles) (Hands-on Energy Healing)
How do I pay my energy bill online?
Pay online with a bank account through the Infinite Energy site with no fees. Residential customers can also use Visa, MasterCard and Discover. The company offers paperless billing and automatic withdrawal options. Pay in person at Moneygram and Ace Cash Express.
Does Infinite Energy have a fixed rate?
Infinite Energy offers a wide array of electricity plans with low fixed rates to cities across Texas. The company offers a 12, 24, and 36-month fixed-rate plans. Infinite Energy also features plans with discounted rates based on programmable thermostat use.
How does Infinite Energy Invest in the community?
Infinite Energy invests in the community in three ways: education, energy assistance, and energy conservation. Infinite Energy puts money toward many different educational endeavors aligned with the company’s business goals. Its charitable efforts help train future leaders in the energy industry..